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2015 Audi A3 Cabriolet: fuel pump failure

6 of the 87 complaints about the 2015 Audi A3 Cabriolet describe fuel pump failure.

owner complaints
6
of this car's complaints
7%
typical mileage
52,123
recalls
2
Is there a fix? There are 2 recalls and 6 service bulletins for this area of the car. See below

Fuel pump failure by model year

  • 2018
    1
  • 2016
    1
  • 2015
    6

What owners say

Filed Jan 16, 2019 · Fuel system · 29,300 miles · FL

No recalls connected to VIN, despite recalls showing according to the federal safety agency.org website for "2015 audi a3" and visible complaints for issue. Issue is low pressure fuel pump failure and fuel tank. Per dealer service documentation/ receipt "faulty low pressure fuel" pump. Car at 29000 miles would have a no start or start and immediately shut off, at times run but engine power cutting out while running normally below 50 MPH, sputtering. Check engine light on. Dealer first replaced high pressure fuel pump, which did not resolve issue. The replacement of low pressure fuel pump did fix the issue. Now vehicle at 33000 miles and is unable to take fuel from any gas station pump. Per nhsta.org website, for "2015 audi a3" there is a recall for the fuel tank. Remedy to fix issue per certified mechanic is fuel tank replacement. Per nhsta.org website again, four recalls showing for "2015 audi a3" of these four 1) suction pump may allow fuel into the evap system and 2) improper plating may cause fuel pump to fail are more than likely what is affecting my vehicle but not connected to my specific VIN. Current mileage of car is 33540. All physical documentation / receipts available.

Filed Dec 14, 2018 · Engine, Fuel system · 42,000 miles · TX

Tl* the contact owns a 2015 audi a3. While driving approximately 10 MPH, the vehicle shut off without warning. The vehicle was restarted, but the failure recurred and the check engine indicator illuminated. The vehicle was taken to audi north park (210‑960‑6000, located at 15670 I-35, selma, tx 78154) where the technician diagnosed and replaced the fuel pump. The failure recurred. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 42,000.

Filed Sep 20, 2018 · Fuel system · 25,561 miles · WY

High pitch noise you can hear from the fuel pump. Car stalled on me. My VIN is not apart of the current the federal safety agency campaign number: 15v229000. Would like to get my fuel pump replaced before it stalls or won't start again on me.

Filed Jan 22, 2018 · Fuel system · 60,000 miles · NY

Car gas 60,000 miles on it and the high pressure fuel pump on the vehicle failed!!! As well as I cannot put gas in my car. Audi has note of both problems affecting numerous vehicles and chooses to not do anything concerning it. This is absurd!!! These vehicles are unsafe especially since the issue is a fuel issue and these cars should not be on the road like this!! Do something!!!

Filed Jan 17, 2018 · Fuel system · 70,000 miles · NJ

The federal safety agency recall 15v229000 dated 04/17/15 does not show up in audi system, however, volkswagen group of america, inc. Has listed it for my audi a3. I am experiencing this defect as of january 9, 2018 with VIN #[xxx]. I never received a recall notice. On occasion, the car will not start, or starts for a minute and shuts off with an inability to restart. After sitting for an hour or so it will start. I believe there may be a defect with the fuel pump as described in recall 15v229000. How do I get audi to accept the recall? I have already been stranded once and needed a tow to audi dealer who stated fuel pump was the issue, but vehicle has no recalls. I believe this to be in error and would like it resolved. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Oct 13, 2017 · Fuel system · 52,123 miles · FL

Tl* the contact owns a 2015 audi a3. While driving various speeds, there was a strong fuel odor in the vehicle. The failure occurred without warning. The vehicle was taken to the dealer (audi north miami, 1995 ne 142nd st, north miami, fl 33181) where it was diagnosed that the high pressure fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted at 800‑411‑9988 and stated that the VIN was not included in the recall, and asked the contact to speak to the general manager. A case number was not provided. The approximate failure mileage was 52,123.

Service bulletins that may apply

Related recalls

Fuel system, gasolineReported September 7, 2016 · 110,042 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Risk
As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1‑800‑893‑5298, Audi owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V‑110.

Recall number 16V647000 · Recall details

Fuel system, gasoline: delivery: fuel pumpReported April 17, 2015 · 6,205 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Golf, and GTI manufactured on February 17, 2014, to May 22, 2014, and Audi A3 manufactured on February 16, 2013, to April 23, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Risk
If the fuel pump fails, the vehicle will not start, or if the engine is running, it will stop and the vehicle will stall, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect the vehicles and replace any affected fuel pumps, free of charge. The recall began on June 16, 2015. Owners may contact Volkswagen at 1‑800‑893‑5298 or Audi at 1‑800‑253‑2834.

Recall number 15V229000 · Recall details

Questions about the 2015 Audi A3 Cabriolet fuel pump

Is fuel pump failure a common problem on the 2015 Audi A3 Cabriolet?

6 of 87 owner complaints about the 2015 Audi A3 Cabriolet (7%) mention fuel pump failure. The model year with the most reports is 2015.

Is there a recall or service bulletin for this on the 2015 Audi A3 Cabriolet?

There are 2 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Audi A3 Cabriolet

Airbag light 10Check engine light 5Headlights 5

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