The contact owns a 2025 Audi A6 Sportback E-tron. The contact stated that while his wife was attempting to exit the vehicle through the rear door, the door failed to open as needed. Additionally, the contact was unable to unlock or gain access to the vehicle via the phone key and keyless entry features. The contact stated that the failure was intermittent and had also occurred on a 2025 Audi Q6 E-tron vehicle he currently owned. The vehicles were taken to the dealer, and the contact was advised that a software update was required to correct the issue; however, the update was not currently available and was expected to be released in the third quarter of the year. The manufacturer was notified of the failure. The failure mileage was unavailable.
The worst 2025 Audi A6 Sportback E-Tron problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance1
- Electrical1
- Transmission1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance1
- Electrical1
- Transmission1
Recalls 2
Seat belts: rear/other: retractor
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
- Risk
- An improperly secured child seat can increase risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on December 23, 2025.
Recall number 25V899000 · Recall details
Seat belts: front: retractor
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.
- Risk
- In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1‑800‑253‑2834 or Volkswagen at 1‑800‑893‑5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning September 26, 2025.
Recall number 25V638000 · Recall details
Technical service bulletins for the 2025 Audi A6 Sportback E-Tron 552
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin provides information when there is an electrical system fault; control unit for low-voltage...
- This bulletin provides information when the digital key cannot be adapted.
- This bulletin is an aid for TSB2082223, combined software update 03.11.00/C (28.14/01) KD2 .
- This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).
- This bulletin provides information when the rear lid does not open or close fully; software version 0231...
- This bulletin provides information when the rear lid does not open or close fully.
- This bulletin provides information when the charging cable is shown as eing connected; U01E400.
- This bulletin provides information regarding the current top concerns being addressed by the Audi Digital...
- This Reporting Oblibation states that technicians need to create a ticket with the Technical Assistance...
- This bulletin proides service information when there is a prompt to take over the steering wheel (hands...
What 2025 Audi A6 Sportback E-Tron owners say
Most recent owner complaints, unedited.
While driving my vehicle, I approached a four‑way stop and began crossing a four‑lane road. The road consisted of two lanes traveling in one direction, a median, and two lanes traveling in the opposite direction. As I proceeded through the intersection and passed the median on my left, the vehicle suddenly lurched and made a noise. The sensation was similar to abruptly hitting the brakes, but my foot was not on the brake pedal. Immediately after the lurch, multiple warnings appeared on the dashboard. The messages displayed were: “Driving dynamics system: malfunction! Limited functionality. Please contact service.” “All wheel drive: Malfunction. Please call service.” The abrupt deceleration combined with the system failures created an unsafe scenario that could have caused a crash had there been nearby traffic.
Compare the 2025 Audi A6 Sportback E-Tron
Other model years
2025
Questions about the 2025 Audi A6 Sportback E-Tron
Is the 2025 Audi A6 Sportback E-Tron reliable?
Owners have filed 2 complaints about the 2025 Audi A6 Sportback E-Tron, close to a typical A6 Sportback E-Tron model year.
What is the most common problem with the 2025 Audi A6 Sportback E-Tron?
Driver assistance and stability, with 1 complaint. Next is electrical (1).
How many recalls does the 2025 Audi A6 Sportback E-Tron have?
2 recalls, covering seat belts.
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