Check a VIN

2025-2026 Audi A5, Audi A6 Sportback E-Tron and others recall: retractor

Volkswagen Group Of America, Inc. reported this safety recall on September 24, 2025. It covers about 1,042 vehicles.

vehicles affected
1,042
reported
Sep 24, 2025
owners notified
Oct 31, 2025

Seat belts: front: retractor

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.
Risk
In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1‑800‑253‑2834 or Volkswagen at 1‑800‑893‑5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning September 26, 2025.

Recall number 25V638000

Affected vehicles

Questions about recall 25V638000

Is there a recall on the 2025-2026 Audi A5, Audi A6 Sportback E-Tron and others retractor?

Yes. Recall 25V638000, reported on September 24, 2025, covers about 1,042 vehicles.

What is the fix for recall 25V638000?

Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1‑800‑253‑2834 or Volkswagen at 1‑800‑893‑5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning September 26, 2025.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Audi A5?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history