My power steering went out & then all of a suffen I was driving & my steering wheel would not move my wheels
Audi A6 power steering loss problems
22 of the 1,664 owner complaints about the Audi A6 describe loss of power steering, most of them for the 2019 model year.
- owner complaints
- 22
- worst model year
- 2019
- typical mileage
- 50,000
By model year
Often reported together
Loss of power 8Won't start 2Transmission failure 2Lane assist 2Collision warning 2Adaptive cruise 2Tire blowout 1
What owners say
Complete shut down of all electrical associated components while driving on highway Loss of power steering loss of braking loss of ability to accelerate transmission failure loss of lane detection, loss of car detection. Diagnosed as , faulty alternator recall repaired and continuation of same electrical failures despite six additional repairs Multiple failures of all electrical components on highway road and side roads
Vehicle suffered sudden and total loss of power steering. Had just driven the car 5-10 minutes prior, came out to leave and had a message stating do not drive vehicle, steering defective. At that point the steering wheel felt locked in place and the vehicle was effectively a brick. This issue just happened yesterday and has not been to the dealership yet for diagnosis but I am a former automotive service manager (German specialist) and have connected my car to the VCDS system in order to retrieve the system failure codes. Error code was for the power assist motor. I then did some quick research online and saw dozens of other complaints from owners with the same issue. Thankfully most fail upon start up but I did come across one or two that reported having the issue after turning a corner and suddenly losing all power assist. This is a known issue for Audi and they sent letters to owners around June of 2021 stating that the issue was being covered under a 10 year or 120k mile warranty. That's nice if your vehicle happens to fail while under warranty but now that the time period is it, the burden of repairing this potentially dangerous system defect is on the owner and costs in excess of $4,000 at the dealer. Audi also requires the new unit to be coded to the vehicle via their ODIS system which means owners don't have the option of going to many other sources for a repair. Few shops can afford the monthly fees Audi charges for the ODIS equipment.
A yellow warning light went on stating"electrical system malfunction" start/stop is not working. Within 5 miles a red warning light went on that stated pull over when safe then within 100 yds multiple warnings went off and i lost power steering, power brakes etc. I was able to get stopped but the car would not start nor was I able to even put it in neutral to have it towed. I researched the issue and it seems to be a well known issue with the alternator. There has been several state lawsuits in regards to the issue. But no recalls or information sent to owners.
There is an issue with the power steering control module that causes a lot of error codes to populate. Many of the codes are generic and hard to diagnose, even with Audi certified diagnostic equipment/tools. When this code initially presented, ~9 months ago, there was a red steering wheel light on the dash. I found a company that repairs these modules with these specific codes (I’d imagine good business since this is a common issue); while I got power steering to work, there are codes that still recommend full replacement of the power steering module (Audi certified diagnostic equipment). This error in the module causes complete loss of power steering, with serious risk to safety of all passengers and other drivers, on and off the road. Because this module may communicate with other modules and systems, it may render other codes and faults with the abs and start/stop systems for example. I’ve taken this issue to an Audi dealer and they say I have to pay out of pocket for a whole replacement of the module and rack&pinion. I understand how to maintain a vehicle but this is a known issue for many other models/trims and years. I’ve read some reports that Audi had de-escalated this issue in other models (2012-2016) to avoid a larger number of vehicles being affected. While my vehicle is 2017, it’s out of the “covered recall” but I’m experiencing similar issues to the very same issue. PS. My car has been sitting for 9 months due to this issue.
Received a message for "Electrical System Failure" and drove ok at first but began receiving failure messages for various systems including but not limited to Start/Stop system, transmission, power steering, and crash avoidance systems. Soon after the entertainment and comfort system screens went blank followed by the dash screen and the car eventually just turned off as I was trying to find a safe place to pull over. Safety was put a risk as I was stranded on a busy road with no shoulder and because the battery was impacted my hazard lights only lasted a short time which left me and my vehicle exposed on the side of the road. The car was towed to the dealer (Audi of Albany) who inspected determined the failure was related to a faulty ignition generator. The car is currently at Audi of Albany and will be for at least 2 weeks so I am assuming it would be available for inspection. Many different warning lights appeared in the short time leading to total shutdown of the car. I recall a start/stop failure message, batter charge low, transmission failure light, power steering failure warning, adaptive cruise control, frontal collision avoidance among others. As stated above all screens in the car eventually turned off and the car fully failed on a main road and required a tow to the dealer.
On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car. After pleading with them, they agreed to an appointment that day. On my way to the dealership - about 10 minutes into the trip on a highway, driving at highway speed, all electrical systems in the car started shutting down, and quickly - air conditioning, all safety features like lane keep assist, collision avoidance, etc. The steering became very heavy, the brakes were underperforming. After slowing down safely, the car shut down and was completely immobile and inoperable.
I suffered a complete failure of the vehicle's electrical system. First, I received a warning that the electrical system malfunctioned. This warning went away after two power cycles. Two days later the warning came back and a warning that the battery level was low. I was driving the vehicle approximately 1 mile on the highway when the warning became progressively dire. First the Adaptive cruise control systems became failing one by one, adaptive lane keep, lane departure etc. Then I got yellow warnings about failures in the transmission and the engine. Finally those errors became dire that I must stop the vehicle. I next lost all electrical screens within 2-3 minutes of the cascading dire warnings just as I was pulling off the highway onto side streets. Within 30 seconds I lost power steering and most braking force. I was able to pull over into a bus stop, but with difficulty. I lost all hazard lights, all vehicle lights. I lost the ability to unlock the doors temporarily but this recovered. I could not turn the car back on, I could just hear the started struggling to turn over. None of the screens in the vehicle worked. No lights or horn worked. Thankfully this happened in the late afternoon while the sun was still out. The extreme danger posed by not having emergency lights, power steering and minimal braking capability made this an extremely scary situation. I was advised by Audi Queens that this was confirmed alternator/generator failure.
The car displayed a warning that the electrical system had a fault and to contact service. I then contacted service and they said to drive it to the dealer as it sounded like a known issue with the generator/starter and 48V system. On the way to the dealership, the warnings continued and then various systems began shutting down, including the steering and the transmission. I was going at a relatively slow speed on a side street at the time, which was fortunate, as the car locked up all four wheels and had no steering and the engine quit. Thankfully it was a side street. If this was a major street or highway, it quite likely could have caused a serious accident or injury. In contacting Audi USA, they do not have parts available to fix this issue, and the dealership confirmed that they are unable to fix the car at this time.
The electrical system malfunctioned driving on the busy 422 expressway. Going at 55mph. Car dash lights up warning signs like electrical system failure, transmission, brake, power steering failure and the car shuts down in the middle of the road. Steered it to the side of road. Car would not start. Had to get it towed to dealer, Car has 33000 miles. The dealer has confirmed the failure. The component has been inspected by the dealer. Could have had a serious life threatening accident posing death or injuries to self and others.
Related recalls
Steering: linkages: rod: relay: connecting
- What is wrong
- Vehicle description: passenger vehicles. The tie rods of the steering assembly are protected on each side by a seal to prevent moisture and dust particles from entering the swivel bearing mechanism. It is possible that some tie rod seals may not seal properly.
- Risk
- If moisture and/or dust particles enter the swivel bearing mechanism, the swivel bearing could wear over time diminishing the steering control of the vehicle.
- Remedy
- Dealers will replace the tie rods.
Recall number 00V414000 · Recall details
Steering: linkages: rod: relay: connecting
- What is wrong
- Vehicle description: passenger vehicles. The tie rods of the steering assembly are protected on each side by a seal to prevent moisture and dust particles from entering the swivel bearing mechanism. It is possible that some tie rod seals may not seal properly.
- Risk
- If moisture and/or dust particles enter the swivel bearing mechanism, the swivel bearing could wear over time diminishing the steering control of the vehicle.
- Remedy
- Dealers will replace the tie rods.
Recall number 99V248000 · Recall details
Questions about the Audi A6 power steering loss
Which Audi A6 years have loss of power steering problems?
The model years with the most reports are 2019 (7 complaints), 2014 (6 complaints) and 2012 (2 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Audi A6?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history