The contact owns a 2023 Audi Q5. The contact stated that while using the liftgate to load or unload the rear cargo compartment, the motion-sensor used to activate the liftgate would close or open the liftgate due to the slightest movement. The contact stated that he had been struck on the head by the liftgate after barely moving his foot near the sensor while loading the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no fix for the failure. The manufacturer had not been informed of the failure. The failure mileage was 856.
The worst 2023 Audi Q5 Sportback problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body2
- Acceleration1
- Brakes1
- Electrical1
- Engine1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body2
- Acceleration1
- Brakes1
- Electrical1
- Engine1
- Steering1
- Transmission1
- Wheels1
Recalls 2
Engine
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
- Risk
- The screws can loosen, allowing oil to leak and increasing the risk of a fire.
- Remedy
- Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 15ZK.
Recall number 25V294000 · Recall details
Engine and engine cooling: engine: hard parts internal/mechanical
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
- Risk
- A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
- Remedy
- Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298 and Audi's customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Recall number 22V753000 · Recall details
Technical service bulletins for the 2023 Audi Q5 Sportback 659
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).
- This bulletin provides information when the air spring symbol is illuminated; DTC U112100 or C1260F0.
- This bulletin provides information when DTCs P00B700, P011600, or P268100 is stored; engine temperature...
- This bulletin provides information regarding the current top concerns being addressed by the Audi Digital...
- This bulletin proides service information when there is a prompt to take over the steering wheel (hands...
- This bulletin provides information when the starter battery is discharged or malfunctioning.
- This bulletin provides information for all gasoline engines when the MIL is on; DTC P240700 is stored
- This service information bulletin provides information when the convernience opening does not work.
- This bulletin provides information when there is an Audi pre sense warning, warning jolt, or brake...
- This bulletin provides information to aid in diagnosing the vehicle locking system.
What 2023 Audi Q5 Sportback owners say
Most recent owner complaints, unedited.
The contact owns a 2023 Audi Q5. The contact stated that after opening the trunk door and reaching into the trunk, the trunk door inadvertently released, and the door struck the contact on the neck. No medical attention was sought. The contact stated that the trunk door was difficult to manually raise up. The contact heard a beeping sounding and was able to get out of the way before the trunk closed independently. The dealer was not contacted. The vehicle was not repaired. The manufacture was not contacted. The failure mileage was 1,820.
The contact owns a 2023 Audi Q3. The contact stated that while driving approximately 5 MPH over a speed pump the driver pressed the brake pedal while approaching a stop sign when suddenly the vehicle accelerated forward at a high rate of speed and crashed into a fence and brick wall. During the crash, the driver sustained a fractured nose, head and face lacerations, neck and lumbar pains, and a right arm laceration which required stitches. The front passenger sustained neck, lumbar and chest injuries. Both occupants required immediate medical treatment. A police report was taken at the scene and the vehicle was towed away and later listed as destroyed by the insurance company. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 1,030.
Brand new vehicle with less than 1000 miles. Whenever I take an exit from highyway vehicle's rear wheel slips and shakes. It shakes and slips when I change lanes in a curvy highway such as Hardy Toll Road in Houston. Happened several times. I am taking it to the dealer this week to have it checked out. I suspect that a recall may be needed here!
Once the car is programmed to open/close your garage door, the car must be running in order to use this feature. This means that you must start the car BEFORE opening the garage door when you want to pull out and likewise you need to close the garage door before turning off the motor when you pull into the garage. I consider this a safety defect. The garage door should always be open before you start the car and the car should be off before you close the door.
WA15AAFY9P2019936 New Car with ReCall beign sold by the dealer.
Compare the 2023 Audi Q5 Sportback
Other model years
20222023
Questions about the 2023 Audi Q5 Sportback
Is the 2023 Audi Q5 Sportback reliable?
Owners have filed 6 complaints about the 2023 Audi Q5 Sportback, fewer than a typical Q5 Sportback model year.
What is the most common problem with the 2023 Audi Q5 Sportback?
Body and structure, with 2 complaints. Next is acceleration (1).
How many recalls does the 2023 Audi Q5 Sportback have?
2 recalls, covering engine and engine and engine cooling.
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