I was pulling into (my usual) handicapped parking space, at a slow speed. As I approached the curb my brakes did NOT respond to stop my car. Not only did my brakes not respond, the car actually sped up - going up the curb and hitting the handicapped sign pole. The pole broke and stopped my vehicle! I was afraid my (out of control) vehicle would keep going through a store front - it did not. Folks gathered around- thinking I had put my foot on the gas . I DID NOT put my foot anywhere except on my BRAKES …which went ‘mushy’ . would not stop my vehicle. My research has found similar incidents reported by other drivers. I am NOT ALONE. Of course the dealership could not reproduce the incident. But they did suggest many other services for a car with 60,000 miles. The AUDI dealership took NO responsibility for the incident. There was a recall on the master cylinder that was supposedly handled before I took delivery of the vehicle in January 2019. Audi denied that anything was currently amiss with my master cylinder. There was a warning message when I tried to start my car about a week before. Because it made no sense - like your tires are low - I dismissed it as just a check engine light 🤷🏽♀️ I honestly can’t remember what that ‘odd’ warning said🤦🏽♀️ I’m not alone in reporting this - I’m almost afraid to drive my car😰
2018 Audi Q5 brakes problems
22 complaints (11% of all complaints for this car). Typical mileage when it fails: 9,000. 4 crashes reported.
- owner complaints
- 22
- of this car's complaints
- 11%
- typical mileage
- 9,000
- crashes
- 4
- recalls
- 2
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Audi Q5 brakes problems in other years
Specific symptoms reported on the 2018 Audi Q5 brakes
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Service brakes, hydraulic: foundation components: master cylinder
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
- Risk
- A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
- Remedy
- Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 47O9.
Recall number 19V277000 · Recall details
Service brakes, hydraulic: foundation components: disc: caliper
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
- Risk
- A reduction of braking performance can increase the risk of a crash.
- Remedy
- Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 and Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.
Recall number 18V369000 · Recall details
What 2018 Audi Q5 owners say
Most recent owner complaints, unedited.
I wrote Audi to request escalation of an unresolved issue involving my 2018 Audi Q5, related to Safety Recall 90S9 (the federal safety agency Campaign 21V947000) for the gateway control module. Summary of the issue: My vehicle recently experienced a complete gateway control module failure due to water intrusion. I lost steering and brake assist warnings while driving, and the vehicle would not restart after being pulled over safely. It was towed first to the nearest Audi mechanic who diagnosed the issue as Recall 90S9. We then contacted Audi Memphis for inspection by them since it was a recall issues and paid a 2nd towing charge. Audi Memphis (owned by Gossett Motor Cars) said they could not do anything until they looked at the car. I have since obtained a copy of the original repair order from when Recall 90S9 was performed on my vehicle. The vehicle at the time of recall repair was owned by my Mother. The recall requires two remedies: (1) installation of a protective cover over the gateway control module, and (2) sealing of an underbody seam on vehicles produced before September 2021. The repair order shows a technician comment reading "INSF" next to the seam sealant line item, which indicates the sealant application was noted as insufficient at the time of the original recall service. Despite this documentation, and despite towing my vehicle in specifically for a 2nd inspection, Audi Memphis has stated they have no findings and no liability for the current failure. Given that: • My vehicle is included in the affected range for Recall 90S9, • The original repair order appears to document an incomplete or insufficient sealant application, and • Audi's own 90S9 technical bulletin states that damages resulting from improper repair or failure to follow the work instructions are the dealer's responsibility, I am requesting that this case be escalated for review. The current gateway control module repair be repaired at no cost to me. I currently have no working vehicle.
The dashboard displayed a solid red brake light with a flashing warning “stop vehicle safely” light. A professional diagnostic scan confirmed a permanent hard fault on the ABS control Module (J104) and Hydraulic Unit (N55). The vehicle has only 66,755 miles. Independent repair shops cannot service this unit because it requires highly restricted, specialized Audi factory programming and coding software, forcing consumers to face massive dealership replacement costs for a premature electronic failure ona critical safety system.
Problem with Brake booster servo issue comes on the dash then goes away. Brakes are spongy and brake pedal makes a swooshing sound when pressed
My vehicle spontaneously began displaying emergency signals including engine malfunction, turn signal malfunction, parking brake malfunction, brake light malfunction. I would also turn the car completely off and brake lights would remain on asymetrically. Also, the related alert bells would go off intermittently. I have kept my car in good repair and on a regular maintanence schedule. I took the car first to my mechanic who evaluated and said I should take to the Audi dealership. After two days of diagnosis, they came back that the sunroof drains were clogged with debris which definitively caused water to enter and soak the "comfort module" After irrigating them, they did not find any damage and said they do not need replacement. However, the water soaked and heavily corroded the comfort module and say the entire module needs to be replaced along with a rebuild of the harness. They are quoting me $12,300. My safety was at risk in the malfunction of the engine system, and especially signalling capabilities and possible brake impact. The problem has been confirmed by two mechanics - mine and Audi I searched online and have discovered a number of other 2018 Audi Q5 owner accounts of the same and similar defect and result. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Comfort Control Module (J393) is malfunctioning due to water getting into the wiring components and surrounding areas. The rear lighting stops working all together; No taillights, no brake lights, no turn signals, no license plate lights, and no lights when backing up. The problem has been reproduced by an authorized dealer. The component was removed by the dealer and noted of water inside the module and corrosion on the pins/ internals because of the water. The warning lamps occurred at the same time the lights stopped working. There was never any "prior to" warning. The warnings disappear randomly, no set time until they cleared. I am assuming once the module dries out over time is when the warnings start to clear but that is just speculation. UNKNOWN cause of the incident, but water is getting into the inside of the car somehow.
recently on a number of occassions the car stopped because the pre-sense sensor went off prematurely. There were no cars within 500 feet of my car on all occassions. Now the Pre-Sense has completely turned off and will not turn back on
The sunroof draining is designed in such a way that if the holes get clogged, the water can back up and flood the comfort control module in the rear of the car rendering it useless. That module controls critical parts of the driving of the car like turn signals, the on/off starter motor, which if they fail while on the road make it incredibly dangerous to drive. Audi has already recalled the car to "enclose" the gateway control module but refuses to take responsibility for damage to the comfort control module caused by badly designed sunroof drainage. This incident caused a $9,000 repair that they refused to pay for.
I was trying to park my car in my office parking space, after right turn to parking space, I applied brake to stop, but the car suddenly accelerated and within few seconds it crashed into the office building. I was still applying brake when it accelerated and I could not do anything else. The fact that vehicle climbed two levels of curbs to hit the building shows that the acceleration was out of my control. And even vehicle's collision system did not kick in when car was climbed over the curb. Polic report #: 22-350-0239C Agency: SCCSO
Two issues: 1. We have needed to repeatedly replace brake booster. 2. Passenger side rear spring has broken and dealer is indicating the driver side should also be replaced.
Questions about the 2018 Audi Q5 brakes
Does the 2018 Audi Q5 have brakes problems?
Owners have filed 22 complaints about the brakes of the 2018 Audi Q5, 11% of all its complaints.
At what mileage do 2018 Audi Q5 brakes problems start?
The typical (median) mileage in owner complaints is 9,000 miles.
Was there a recall on the 2018 Audi Q5 brakes?
Yes, 2 recalls: 19V277000, 18V369000. Check your VIN to see if your car still needs the free repair.
What year does the Audi Q5 have bad brakes?
The Audi Q5 model years with the most brakes complaints are 2018 (22 complaints) and 2025 (12 complaints).
Other 2018 Audi Q5 problems
Electrical 74Engine 33Driver assistance 25Suspension 25Body 22Acceleration 14Airbags 13Lights 13Steering 11Transmission 10Seat belts 7Seats 5Visibility 5Wheels 5Fuel system 4Tires 1
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