Driving through the expressway a metal noice from the bottom of my car. One of the coil spring was out of the base and the other was broken. As the Audi dealer, the extended warranty doesn’t want to paid due to a corrosion on the bottom of the car. I’m live and drive close to the beach. They gave me thousands excuses to not fix it. My car has 60,000 miles and is from 2018. I was reading that those car may not be coated with special wax for corrosion.
2018 Audi Q5 suspension problems
25 complaints (12% of all complaints for this car).
- owner complaints
- 25
- of this car's complaints
- 12%
- crashes
- 0
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Audi Q5 suspension problems in other years
Specific symptoms reported on the 2018 Audi Q5 suspension
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2018 Audi Q5 owners say
Most recent owner complaints, unedited.
The front subframe on the vehicle is severely rusted and corroded through rust. Part of it has fallen off, and the rest of it is badly damaged. A structural integrity, a major safety risk. The Audi Dealer inspected it and confirmed. The car is unsafe to drive.
Rear coil springs broke. No heavy duty cycle. 46,000 miles. Spring retention pads dislocated and destroyed. Powder coat anti rust prevention in 90% good shape. No reason for coil springs to break other than assembly defect or supplier material defect.
The rear passenger side suspension coil was found broken with a clean break but embedded into the coil boot during a 70k service at the Audi dealer with ~61k miles. No alarming condition of the failure was present, and if it would have dislodged while at speed on the interstate would have resulted in complete loss of control and bodily harm to the driver as well as other vehicles on the road. This was a CPO vehicle garage kept and routinely serviced by Audi, yet they denied any liability and provided no assistance when I escalated to corporate due to being out of CPO warranty by ~2 months. As a result, I had an independent VW specialist shop perform the work, document the observations as if they were to be subpoenaed in the future, and provide me all the parts from the repair (which I still have). The spring coating is completely intact on both rear coils and during the repair process it is evident that the part number has changed from what was originally installed to the current version. The clean break suggests part defect either in design for use or in the spring manufacture. Further investigation on various Audi forums as well as the federal safety agency shows this is a prevalent failure for the 2018 Q5 and Audi should be doing something about this.
When going in for an oil change and tire change the dealer noticed both rear springs were broken.
My dealer informed me during a routine inspection that the rear coils springs were about to break and needed replacement at only 66653 miles. Web search revealed many others who have actually failed. Manufacturer will not cover 'out of warranty' repair. As a mechanical engineer with 45 years in the light vehicle industry - 30 in safety - I can say that coil springs do not routinely fail, especially at this mileage. If the do fail at speed I'd certainly expect potential loss of control by the surprised diver.
Motor mounts leaking, car at only 45K miles Audi dealer indicates fix will be ~$3,200 Many posts online (AudiWorld discussion forums, etc.) - many drivers encountering issue at even fewer mileage Concerning that there was no warning on vehicle
The contact owns a 2018 Audi Q5. The contact stated while driving 30 MPH, there was an abnormally loud sound coming from the vehicle. The contact exited the vehicle and noticed that the suspension coil spring was cracked at the bottom. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 60,000. The VIN was not available.
Notified by Audi dealership of a rear coil spring break. Zero corrosion present, powder coating fully intact (picture available), low mileage. Was advised and verified that this serious safety issue is occurring with many 2018 Audi Q5 models. Audi has not, as of yet, recognized this as a defective part and issued a safety recall. Please add my complaint to the many others regarding this safety issue and mandate Audi issue a recall.
In 7/2023, I was told during a routine maintenance appt at Audi dealership that both rear suspension springs on my 2018 Q5 were broken, as in broken into two pieces. I was told it was a major safety issue. There was no indication or warning from the car’s system of a problem…I only found out as a result of an inspection at the dealership. It was then repaired at the dealership. I am sharing this information because I have read about others having the same problem with the rear springs on the same model. My understanding is that spring breakage is uncommon and should not happen at 55000 miles to a car that is not driven in rocky or bumpy terrain, which mine is not.
Questions about the 2018 Audi Q5 suspension
Does the 2018 Audi Q5 have suspension problems?
Owners have filed 25 complaints about the suspension of the 2018 Audi Q5, 12% of all its complaints.
At what mileage do 2018 Audi Q5 suspension problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2018 Audi Q5 suspension?
There is no recall for this problem on this model year.
Other 2018 Audi Q5 problems
Electrical 74Engine 33Driver assistance 25Body 22Brakes 22Acceleration 14Airbags 13Lights 13Steering 11Transmission 10Seat belts 7Seats 5Visibility 5Wheels 5Fuel system 4Tires 1
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