2018 Audi Q5: broken coil spring

Filed Sep 30, 2026 · Suspension · FL

Driving through the expressway a metal noice from the bottom of my car. One of the coil spring was out of the base and the other was broken. As the Audi dealer, the extended warranty doesn’t want to paid due to a corrosion on the bottom of the car. I’m live and drive close to the beach. They gave me thousands excuses to not fix it. My car has 60,000 miles and is from 2018. I was reading that those car may not be coated with special wax for corrosion.

Filed Oct 3, 2025 · Suspension · MI

Rear coil springs broke. No heavy duty cycle. 46,000 miles. Spring retention pads dislocated and destroyed. Powder coat anti rust prevention in 90% good shape. No reason for coil springs to break other than assembly defect or supplier material defect.

Filed Aug 6, 2024 · Suspension · MI

My dealer informed me during a routine inspection that the rear coils springs were about to break and needed replacement at only 66653 miles. Web search revealed many others who have actually failed. Manufacturer will not cover 'out of warranty' repair. As a mechanical engineer with 45 years in the light vehicle industry - 30 in safety - I can say that coil springs do not routinely fail, especially at this mileage. If the do fail at speed I'd certainly expect potential loss of control by the surprised diver.

Filed May 28, 2024 · Suspension · 60,000 miles · AK

The contact owns a 2018 Audi Q5. The contact stated while driving 30 MPH, there was an abnormally loud sound coming from the vehicle. The contact exited the vehicle and noticed that the suspension coil spring was cracked at the bottom. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 60,000. The VIN was not available.

Filed May 24, 2024 · Suspension · MA

Notified by Audi dealership of a rear coil spring break. Zero corrosion present, powder coating fully intact (picture available), low mileage. Was advised and verified that this serious safety issue is occurring with many 2018 Audi Q5 models. Audi has not, as of yet, recognized this as a defective part and issued a safety recall. Please add my complaint to the many others regarding this safety issue and mandate Audi issue a recall.

Filed Feb 19, 2024 · Suspension · MI

I was recently driving and heard a funny noise from back right of car. Looked underneath and saw a broken spring (I have the broken spring) . I am the original owner of this car and it only has 36,645 miles on it. Never been off-road, hauled anything, or had anything heavy in back. In looking online afterwards this seems to be a common problem in 2018 Audi Q5s. This defect could have caused a serious accident if I hadn't noticed the sound and had it fixed.This is ridiculous for this to fail on this expensive of a vehicle with such low mileage. I had to replace both rear springs (shouldn't only replace one) and have an alignment which ended up costing me $1013.01. I really think I should be reimbursed by Audi since this is a known defect! Thank you.

Filed Feb 5, 2024 · Suspension · MN

My 2018 Q5 with around 60k miles had a rear passenger side coil spring break. There is a forum with many other people that have the exact same issue and I believe this is a defect/ faulty design as we all have had the coil break in the same location under similar low mileage. There are 5-6 people on this page alone with the same issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 30, 2023 · Suspension · MA

The right rear coil spring broke after only 52,679 miles. The car was NEVER taken off road and most of the mileage was on highways. It was driven by my wife, who is a very conservative driver. The dealer discovered this. The independent shop to which I took it for a second opinion stated that the coil spring looked like new but had a break in it, which they've never seen with a car in pristine condition and such low mileage. Both the dealer and independent shop stated it was a hazard and needed to have both rear coil springs replaced, since although only one was broken it was mechanically necessary to do both. The public Audi Forum [https://www.audiworld.com/forums/] posts show that several other vehicles of the same model and more interestingly the same model year had the same problem. This is clearly a safety issue and a manufacturing defect. I have uploaded photos I took of the coil spring after it was deinstalled from the vehicle.

Filed Jul 18, 2023 · Suspension · RI

On July 12, 2023 I took my 2018 Audi Q5 to the dealership of Westwood in Audi Massachusetts for an oil change. according to the dealer, the coil mount was broken, and it would lead to coil spring breaking. it is concerning because the car only has 53,000 miles and it’s driven only on the street and it’s not used for off-road and it was never driven hard. Only this dealership ever touched my car and they had never reported any flaws while I had the extended 5-year warranty. This was my first dealership visit for no change without extended warranty. If the coil springs break, I will have no warning so it seems like a safety concern given that the car is relatively new. I searched on the web and apparently 2018 Audi Q5 seem to have a problem with the rear driver side coil springs and coil mount. Did dealership said this is normal wear and tear on the 53,000 mile Audi. They also said that the engine mount would have to be replaced soon in the near future, and they said it was normal wear and tear. I guess the engine could fall on the ground, another safety problem without any warning. Thank you for your time.

Filed Jul 14, 2023 · Suspension · RI

My 2018 Audi Q5 has 53,000 miles per the dealer the coil spring seat is broken. Driver rear spring is broken ,rear coil spring mounts are corroded, and if left on resolved my suspension can fail. The dealer also states that this may result in uneven tire wear poor handling in for fuel economy. It is somewhat confusing because all this sounds like a major safety issue since involves the suspension. A simple, Google search also showed me that I’m not alone, that many customers are experiencing serious, similar problems with low mileage Audi cars. As always, thank you for your time I have all documentation for my car which was purchased at the dealership and serviced at the dealership without any problems being reported until now

Filed Jun 2, 2023 · Suspension · MA

Rear suspension coil spring was broken, with only 62,000 miles. This sounds similar to the problem with this car's cousin, the 2018-19 VW Tiguan, which had a recall. (https://www.consumerreports.org/car-recalls-defects/volkswagen-recalls-cars-suvs-springs-could-break/)

Filed Mar 31, 2023 · Suspension · 60,000 miles · MI

The contact owns 2018 Audi Q5. The contact stated that while driving approximately 25 MPH, there was an abnormal grinding sound coming from the rear of the vehicle. The vehicle was immediately driven to the local dealer who diagnosed that the rear driver’s side suspension coil spring had fractured also causing damage to the rear axle and rear differential. The vehicle was not yet repaired. The manufacturer was not yet contacted. The contact stated that the vehicle had experienced the failure previously. The failure mileage was 60,000.