Multiple electrical failures that control numerous safety systems, such as airbags, Collision avoidance, speed control, etc. Airbags will not activate in a collision. Vehicle will shut off at highway speeds, resulting in loss of steering control. The vehicle has been inspected by an Audi dealer. Multiple warnings on dash came on when the issue occurred.
2018 Audi Q5: false forward collision warnings
5 of the 209 complaints about the 2018 Audi Q5 describe false forward collision warnings.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
False forward collision warnings by model year
- 20253
- 20231
- 20221
- 20211
- 20185
What owners say
The contact owns a 2019 Audi Q5. The contact stated that while driving at an undisclosed speed, with no other vehicles or objects nearby, the Forward Collision Avoidance system unintendedly activated. The contact stated that within seconds, the Forward Collision Avoidance: Automatic Emergency Braking system engaged, greatly reducing the speed before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure with Forward Collision Avoidance system. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.
1.I had an accident at approximately 10:45 a.m. On thursday, september 19, 2019 in the parking lot for the medical offices located at 2000 south mays street, round rock, texas. 2.I parked in a space on the south side of the building, which is part of their property. 3.my normal habit is to place the car in 'park' when I stop in a parking spot. 4.since it was very warm, I left the motor running so I'd have air conditioning as I placed the sun screen over the windshield. 5.the sun shade is one piece and takes a lot of time and effort to properly install. 6.when I completed installing the sun shade, I noticed the car was moving backwards at less than 5 MPH. 7.I tried repeatedly to stop the car by pressing on the brake and slamming on the brake. 8.what was happening made no sense to me; it was surreal. Why was the car moving backwards and why couldn't I stop the car? 9.the car stopped when it hit a parking lot light pole on my left rear and the left front of a toyota on my right rear. 10.the car is equipped with every pre sense, driver assistance, and collision avoidance system audi offers; however, all systems failed to detect or avoid the collision. 11.the accident was caused by some weird problem with my 2018 audi q5. There was nothing I could do in the time I had without the brakes working.
Tl* the contact owns a 2018 audi q5. While driving 65 MPH, the collision alert system independently engaged the brake system, causing the vehicle to slow down. The contact was able to keep the vehicle under control and regain highway speed. The contact believed that the collision system may have sensed an object in the road and caused the collision system to engage. The contact also stated that the collision alert system engaged when the contact attempted to parallel park. The contact spoke with audi birmingham (1314 grants mill way, irondale, al 35210, (855) 627-3378) to inquire if the collision alert system could be disabled. The dealer stated that nothing could be done. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 12,000.
My vehicle has a safety feature called audi presence. My new vehicle q5 prestige (less than 150 miles, just 6 days old) had malfunctioned with an unexpected automatic break on jan 17th 2018 at around 7:29pm central time while on service road of highway 114 going towards west (straight road in motion) before reaching the intersection of freeport in irving, tx. There was nothing in the street that could be identified as an object that would cause a collision or any kind of accident. The sudden break really caused a mental shock to me. I was lucky to have no vehicle just behind me. I was driving at around 40 miles per hour. I have used collision avoidance technology for the last 3.5 years (mercedes benz, subaru forester and the latest being toyota corolla) and I am very familiar with the technology and never ran into such issues. I contacted audi support and they mentioned it is not unusual and you should take it to dealer. I took the vehicle to dealer and they informed it happens all the time and audi is very sensitive to this compared to other brands to be more safe. They were not even willing to check the vehicle and wanted me to come back if it happen again. They also told they have no way to figure out what happened. On my escalation one of the senior manager in sales told me he owns audi and pre sense run into this issues but need not be worried.finally they ran an automated test and confirmed their report does not show any issues with the vehicle. I am driving the vehicle now but has the following concerns:1) audi customer support not dealer is appears to be not trained how to handle safety issues when reported. 2) dealer did not register my reported issue. Their report provided did not capture what issue was reported. To me this is a bad practice. It is unclear if this was deliberate.I appreciate what the federal safety agency do.
Service bulletins that may apply
- Diagnosed and confirmed malfunction of the vehicle’s AEB system that resulted from failure or malfunction...
- This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- This bulletin provides information for certain vehicles when the rearview camera/overhead view camera does...
- This bulletin provides information when the top view camera setting changes to graphic view intermittently...
- This bulletin provides information for the Audi pre sense restricted function icon displayed after the...
- This bulletin states that it takes about 20 seconds after switching the ignition on for the Audi Pre Sense...
- This bulletin provides instructions for when the customer is unable to program their garage door opener to...
- Instructional document regarding the installation of a hotfix for the ODIS service software
Related recalls
No recalls on record for this model year.
Questions about the 2018 Audi Q5 collision warning
Is false forward collision warnings a common problem on the 2018 Audi Q5?
5 of 209 owner complaints about the 2018 Audi Q5 (2%) mention false forward collision warnings. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2018 Audi Q5?
There are 0 recalls and 28 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Audi Q5
Coil spring 14Loss of power 9Engine failure 8Water leak 8Airbag light 6Power steering loss 6Stalling 6Backup camera 5Grinding brakes 5Check engine light 5Sudden acceleration 5Wipers 5
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