Side marker light malfunction warning while light is working properly. There was previously a recall campaign for this issue on this model but the vin number was not included.
2017 Audi Q7 lights complaints
Page 2 of 6: complaints 11 to 40 of 135, newest first, as owners wrote them.
I am having issues with my vehicle ( Audi 2017 Q7)that matches Audi Recall 97CB the federal safety agency campaign Number 16V642000 regarding the side marker light software malfunction. While my VIN is not currently showing as open on a Recall my vehicle is experiencing the marker lights failure. My vehicles MFD date is 05/16 which is in the dates of the recall 97CB but is for some reason excluded from the recall. I have had the vehicle at the Audi dealer to check on the problem. They have had the vehicle two different times totaling 15 hours and are unable to find a problem.They refuse to provide the recall remedy because my VIN is not currently flagged. my Vin is [XXX] . I am requesting my VIN be added to the 97CB the federal safety agency# 16V64200 My case # with Audi is XXX Rep is Susan . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The car is displaying "Right front marker light defective". This lessens the visibility when turning. This problem is a VIN specific recall of the 2017 Q7 and my VIN is not included, even though I am experiencing the exact same problem as the recall on the other VINs from the same year.
Getting error message that the "Front Right Side Marker Light Defective". The light appears to be operational. Searched for this issue and Audi recalled some models but many users outside the current recall report this same issue. Please expand the vin numbers for the recall action for safety.
I was driving last night and the "marker light is defective" error came on. This is a well documented defect in the Audi Q7 and many are subject to recall for this issue.
Dash light is on saying “Front right marker light is defective”. However, the marker light appears to be fine. This seems to be a software issue.
I have a 2017 Q7 with the "front right side marker light defective" warning THAT POP OUT ONLY WHEN THE LIGHT AUTOMATICALLY TURN ON but the lights are actually functional. Yet the local Audi still wants to charge me 5.3k to fix it. The warning only happens at night. I've asked the shop for clarification on how it was deemed inop. since it looks like it's working to me. I see a lot of posts in forums about this issue. I see that there was a limited recall for this issue with 2017 Audi Q7 vehicles, but it's VIN specific and my VIN isn't included.
Notifications come on indicating that “Front Left side marker light defective.” Identical error message for the right side marker.
Started receiving error message intermittently regarding front right marker light being defective on the dashboard even though the lights are working. From a brief search online, this appears to be an known issue for this make and year as many others are facing a similar issue. There has been a limited recall for only certain VINs for a similar issue. The recall should be expanded as it's impact is much broader. It is an expensive fix especially for something that is working.
Front right & left side marker light defective. See owner's manual However my lights are not blown or out.
The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the driver's side marker warning light illuminated. The vehicle was taken to an independent mechanic with a failing driver's side marker. The contact was informed that the driver's side marker needed to be replaced. The vehicle was not repaired. In addition, the contact stated that while driving at night, the failure was a safety issue. In addition, the contact stated that the dinging from the sensor was a distraction. The manufacturer was made aware of the failure, and a case was filed. The contact referenced the federal safety agency Campaign Number: 16V642000 (Electrical System, Exterior Lighting); however, the VIN was not included in the recall. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 96,000.
The "right side marker light" error message comes on when headlights are on, but the marker light is operating fine. I understand that this is part of a recall on other Audi Q7 models, but my 2017 does not appear to be within that recall. I request that the recall be expanded to include my auto. It appears from online information that other owners outside of the recall are having the issue that the recall is aimed at. Thank you for your consideration. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Front right side marker light is showing defective on 2017 Audi Q7. Light appears to be on but is still throwing error message. Safety issue as I have no visibility when driving to determine whether or not the light is properly working - anything regarding light faults should be considered a safety issue. Problem has not been reproduced or confirmed by an independent service center, but a quick online search will show this is a known issue and an astronomical cost associated with replacing the entire light assembly.
A warning light is showing on the dash about the right side light not working. On inspection all lights are illuminated. Reportedly there has been a recall on some VIN’s for this problem but not ours. On line discussion groups report that the problem is more wide-spread in this model than with the limited VIN’s covered. Since the cost of a dealer replacing the lighting assembly is around $5000, we would like to have our vehicle covered as well.
Side marker light not working and throwing a dash light.
I drive a 2017 Audi Q7 and recently I got a warning light and message on my dash telling me my front right marker was defective and to check my owners manual and contact Audi but when I reached out to Audi they said my car was not one of the cars affect by the recall but I know a lot of people who are not under the recall status who also have had this issue and it is very expensive to fix even if nothing is wrong. My light appears to be working but my service center I take my car too told me to reach out to the federal safety agency to let it be known that others aside from those under the recall status are having the same issue and we are having to pay out of pocket to get it fixed. Audi recall campaign 97CB (the federal safety agency campaign ID 16V642000).
Side markers lights are failing at an abnormally high rate. The pop up error and chime is incredibly distracting as it pops up every 20 to 30 seconds blocking most of the information on the instrument cluster. The side marker lights still function even when the error pops up. Audi will only replace the entire headlight housing to fix the problem, but that seems extreme to fix what appears to be a software issue, as the side marker lights still is fully functioning.
The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the message "Side Marker light Fault Detected" was displayed. The contact stated that after a visual inspection, the contact became aware that both side marker lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the side marker light assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 16V642000 (Electrical System, Exterior Lighting); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was unknown.
CAMPAIGN 97cb (the federal safety agency campaign ID 16v642000 Side Marker Lights Do Not Illuminate With Parking Lights Or Headlights On This poses a risk for my safety and others during night driving making the vehicle less visible at night. I paid Audi of Portland $285.00 to diagnose this issue, due to receiving the message on my car "front left" or "front right" "side marker light defective" and they said it would cost almost $12,000.00 to replace both left and right-side headlight housing. Marker lights are LED and cannot be replaced without replacing entire housing. I checked for a recall and my 2017 Audi Q7 does not have any open recalls. However other models made the same year are being recalled. the side marker lights do not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Error front left side marker light defective error message but no issue with the actual marker light. To be clear the marker light is operating perfectly as noted by my dealer. It is a known system error code malfunction and exact issue for my vehicle year and make - recall code 97cb. I contacted Audi and they claim my VIN was not impacted by the production line issue but obviously that is not true. Audi is not standing by their product and dealer charge is $6,889 to replace left headlight. VIN [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This issue closely resembles Audi recall campaign 97cb (the federal safety agency campaign id 16v642000), with details available at [xxx] . In my case, the marker light itself is functioning properly, but the vehicle is displaying a false error message: "front right side marker light defective. " this poses safety risks because the erroneous warning distracts drivers from the road and could lead to the system failing to alert the driver of an actual side marker light issue in the future. Many owners of the same model and year are disabling their side marker lights entirely to avoid the error, as evidenced in discussions such as those on [xxx] . Repairing this issue typically requires replacing the entire headlight assembly, with costs ranging from $2,400 to $5,300, making it prohibitively expensive for many. Although Audi initiated a recall (97cb) for a similar issue, it was limited to a specific subset of vehicles, and the widespread nature of this problem in other vehicles outside the recall’s VIN range suggests a broader defect. Given these safety risks, high repair costs, and the frequency of the issue, I urge the federal safety agency to investigate whether this problem warrants a broader recall or corrective actions by the manufacturer. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Front side marker error
Front left and right marker lights show up as defective on the dashboard, intermittently, but the lights are working. Have seen on different forums that this is not uncommon with this vehicle. Many complaints. Tried working with Audi/USA and have followed their advice with needing a dealership assessments. I have done this on two occasions, but they said that they will not be responsible, but that the dealership will offer a labor discount of 10%. These quotes are over $7000 to replace the lights and modules (that are working), if you don’t want to keep listening to the dinging warning bells. And it forces the customer to fix it because you will never be able to sell the car even though the lights are working. Think at least Audi should pay for the parts on all complaints. There is such a term as “good will” and they should broaden the recall on this item. My vehicle had a recall on this that the dealership repaired before I even purchased the vehicle which was NEW. Audi informed them when it was on the lot, but they say it was for the same thing but they just had to do an update on it? How did they know that when the car only had maybe 10 miles on it when we took delivery. Hopefully, someone in your department has some clout and back Audi up against the wall and take responsibility. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We suddenly ([XXX]) experienced the warning message: "front right side marker light defective" on the dash. The marker lights are however working, and it seems related to the recall for a software update (Audi Q7 2017). Our VIN, however, is not covered by the recall for some strange reason. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My car start showing me error "Side marker light defective" but all the lights seems to work properly, none of them is off.
My car giving me a "Front right side marker light defective" fault on the cluster. I searched and there is a recall for that issue. Safety Recall Code: 97CB. I called dealer about it and they are saying that there is no Recall for my VIN number. So they want to charge me for fixing that issue. I search it and it's common problem for 2017 Q7. And also it says there is a software issue on the recall notice. So the problem is not my fault and I need you to add my VIN Number to that Recall Notice.
Front left side marker light defective. See owner's manual
The vehicle is giving an error message that states " "front left side marker light defective". Not having marker lights that make me visible to others on the road reduces my safety. The problem is apparently a known issue by Audi and several consumers are impacted by this error. The Audi recall campaign 97CB (the federal safety agency campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall
•Component/System Failed: Front left marker light; available for inspection upon request. •Safety Risk: Reduced visibility to other drivers, especially at night or in low-light conditions, increasing the risk of a collision. •Reproduction/Confirmation: Confirmed by Audi, but not covered under an existing recall. •Warning Signs/Symptoms: Dash light reads "Front left marker light defective" ; first noticed on during a routine exterior light check. MANY VEHICLES NOT INCLUDED IN THIS RECALL: the federal safety agency Campaign Number: 16V642000 Manufacturer Volkswagen Group of America, Inc. Components ELECTRICAL SYSTEM, EXTERIOR LIGHTING Potential Number of Units Affected 79,895 Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." Remedy Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 97CB.
Daytime running light safety hazard led not working Tbone accident in waiting yes yes yes Dash warning light malfunction the internet is overwhelmed with complaints on these AUDI s
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