I purchased a used 2017 Audi Q7 Premium on 11/16/2023 from a Volkswagen. Since it showed the message "Brake pads: wear limit reached. You can continue driving. Please contact Service", the agreed to repair it. I didn't receive my vehicle until 2 weeks later. They said that the work was done but after driving it for a couple of days the message is still showing. After driving it off the lot, minutes later I get a message "Front left side marker light defective. See owner's manual". After examining the side markers it doesn't look the neither side is out and there is no way showing on how to clear the message. I haven't taken it to an Audi dealership as of yet. But worried on if I made the right purchase.
2017 Audi Q7 lights complaints
Page 5 of 6: complaints 101 to 130 of 135, newest first, as owners wrote them.
Front right marker side light malfunction but the light seems to work at times. I see there was a recall on this issue but I don't find my vehicle under this recall.
Front side marker light it'd by canbus system as failed. Still illuminated, but resistance changed. 25 cent led, Audi says headlamp Assy need to be replaced ro $5100. Oh, and other side is about to go too. Design is non-compliant with the federal safety agency requirements for lighting (very early failures, often at.70k miles), places undo burden on consumers to comply to meet regulations of the federal safety agency. This consumer asks for recall to reimburse for costs to repair.
The contact owns a 2017 Audi Q7. The contact stated that the passenger’s side front marker light defective message was displayed. The vehicle was taken to a dealer and the contact was informed that the vehicle was not included in the federal safety agency Campaign Number: 16V642000 (Electrical System, Exterior Lighting). The contact was informed that the repair would not be covered under warranty. The manufacturer was notified of the failure and the contact was referred to the federal safety agency for assistance. The vehicle remained in the dealer's possession and was not yet repaired. The failure mileage was approximately 75,000.
The contact owns a 2017 Audi Q7. The contact stated while driving 55-60 MPH, a message regarding the exterior passenger’s side marker light was displayed. Additionally, the contact stated while driving at an undisclosed speed, the vehicle shuddered and hesitated upon depressing the accelerator pedal. The message "Malfunction System. Contact Service" was displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed that an unknown software needed to be updated; however, the dealer later informed the contact that the front passenger's side headlight assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 16V642000 (Electrical System, Exterior Lighting) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.
I have been seeing a warning message which states “Front left side marker light is defective” even though the light seems to be working. There is an open recall for my Audi Q7 model but somehow my VIN is not part of the recall. Audi recall: 97CB Campaign: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hi Hope this message finds you well. I am getting "Front right side marker light Defective, see owners Manual" with light bulb signal and I found a recall document "Safety Recall Code: 97CB" on which applies to my 2017 Audi Q7depite my marker light is working fine .. I called dealer and they say there are no recalls on my VIN. This is known issue, has many forums has discussion threads. Please help me on How I can get issue fixed by Audi Service team. Regards Siva
The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the driver’s side front side marker inoperable was displayed. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact referenced the federal safety agency Campaign Number: 16V642000 (Electrical System, Exterior Lighting) however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 62,590.
I have a 2017 Q7 with the "front Left side marker light defective" warning. However I saw that there was a limited recall 97CB or 16V6420000 for this issue with 2017 Audi Q7 vehicles, but it's VIN specific and my VIN isn't included. Looks like the issue is much more widespread than the Vins they included for the recall as I saw online that lot of people have the same issue in this model. Please help!
The contact owns a 2017 Audi Q7. The contact stated that at the initial start-up, there was a warning message flashing on the instrument panel that the “Front Driver’s side marker light was defective”. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,000.
When driving into a dimly lit area the car rings and displays the message front left side marker defective. The warning stays on for some time and then goes away before returning again. This continued for a few weeks. The car then experienced a full electrical system malfunction, doors unlocking and locking randomly while driving before dinging repeatedly with multiple warnings displayed in the dash and then stalled in the middle of the road. The vehicle would not shift into park. Multiple warnings continued to ding and flash in the dash. After being turned off for 20 minutes the car was able to be started shifted into Drive and driven with no warnings displayed. The car was taken to the dealership for diagnostics which were performed, but with no electrical system malfunction displayed. The left side marker warning was still on, but the dealer said there was no fix for this. The following month the car was taken for 60,000 mile service. At this time the dealer advised the fix for left side market was replacing the entire headlamp fixture. The service was declined. When the vehicle left the dealer the cruise control was on and would not turn off. After turning off the car and turning it back on the cruise control was off. After driving a short distance the speed control warning dinged and displayed and the cruise control was back on. The orange engine light was also displayed although there was no written warning for this.
I have a 2017 Audi Q7. There is a recall for the problem I am having but my VIN is not included and Audi cannot do the repair unless my VIN is included. The recall is 97CB. When my auto lights option is turned on, at completely random times, I get warning light that states: FRONT LEFT SIDE MARKER LIGHT DEFECTIVE SEE OWNERS MANUAL. The lights are functional and working (as verified by dealer in 2019) but there is some software glitch and Audi can't fix it because my VIN isn't part of the recall. It is startling when the sensor alert goes off. How do I get my vin added to recall 97CB? Thank you
The contact owns a 2017 Audi Q7. The contact stated while driving approximately 30 MPH at night, she was informed by another driver that the turn signals and the running lights were inoperable. The contact stated the "Auto Adaptive Light” malfunction warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight module needed to be replaced due to corrosion. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 16V642000 (Electrical System, Exterior Lighting) however, the VIN was not included. The failure mileage was approximately 55,000.
Dash display is showing "Right Front Marker light malfunction" message even though the marker light is fully functional and operational. Message only appears when headlights are ON. Vehicle will NOT pass Massachusetts inspection with warning light ON, EVEN though light is fully functional. Audi service code is C11A615. Audi service center is quoting a $5300 repair cost.
The contact owns a 2017 Audi Q7. The contact stated while driving 15 MPH, the side marker light malfunction message was displayed. The vehicle was taken to the dealer and the contact was informed that the vehicle had experienced the failure listed in the federal safety agency Campaign Number: 16V642000 (Electrical System, Exterior Lighting) however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was 74,000.
Drivers front side marker LED light warning.
Front left side marker defective
The headlights in the vehicle are malfunctioning. The daytime running lights are dimming and failing. The vehicle was inspected by the dealership and they state that both headlights need to be replaced at a cost to me of $8,500, and they further claim that the issues indicates the entire headlight assembly is failing and has to be replaced. After looking at this issue online, it appears to be an extensive issue with Audi of failing LED headlights. Audi has issued recalls for some models over the same issue, but not all, and the 2017 Q7 is not part of the headlight recall. It seems clear to me that LED headlights should not fail after a few years of routine use, and it is concerning that the failure of the headlights will get worse and will likely impact the safety of the vehicle. Further, it is concerning that Audi is not willing to remedy what is a product defect in a vital car component.
This issue appears to fall under recall 97CB for a Side Marker Light Violation on select Audi vehicles. I own a 2017 Audi Q7 and have been receiving an error that the "front right side marker light is defective". Audi service has stated that the issue is with an individual LED diode so the entire headlight unit must be replaced to the tune of $4,400.00. Since my VIN is not included in recall 97CB, they will not replace it. My vehicle was purchased as a Certified Pre-Owned vehicle and had approximately 63,000 miles when the defect occurred. I am respectfully requesting to expand the pool of VIN numbers included in this recall as it appears to not be localized to the VINs previously identified.
My vin was not included in. The Fix Side Marker Light Software Glitch. Safety Recall Code: 97CB. There’s a lot of vehicles same model and year like mine with This safety issue. Audi refuses to fix it because my vin it’s not included in this fix. They will replace my whole lights for $9,500.00 this is insane. I will like to drive a safe car without having to pay for something that it’s actually a defect. We yo too much for this cars and for them to be not held responsible. I don’t feel safe driving my car but I can’t afford $9,500 in repairs. We can’t even fix it ourselves if we wanted to because it’s not repairable it needs a new unit. I would like my vin to be included in this safety recall.
The front marker LED light bulbs in the headlight housing is gradually turning yellow. The LED light bulbs can't be replaced. They were originally white and now they are turning yellow. It is my understanding that only the side markers should be yellow. The front markers being yellow may be mistaken for the side markers and there distorting the width of the vehicle.
Side Marker lights stopped working. Audi had a recall on the A4 and a few other models. Not the Q7. Dealer said it would cost between $4,000 to $5,000 to fix. The Audi forum has around 28 pages of owners complaining about this same issue. The warning light comes on with a chime about every 10 minutes and can drive you crazy. The warning states that the light is defective but Audi does not care. Invoice 287221 04/13/2022 estimate to fix $5111.75. side marker will light up with diagnostic tool attached. quits when tool removed.
The contact owns a 2017 Audi Q7. The contact stated that the front driver’s side marker light message was displayed. The vehicle was taken to the local dealer who informed the contact about the repair fees, and that the light was dim and might become inoperable. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The contact stated that the failure was related to the federal safety agency Campaign Number: 16V642000 (Electrical System, Exterior Lighting). The VIN was not available. The failure mileage was approximately 54,118.
The contact owns a 2017 Audi Q7. The contact stated that the vehicle was unsafe when driven at night due to the right side marker being defected and as a result, she was unable to view the roadway. The vehicle was taken to the dealer where it was diagnosed that the side marker needed to be replaced. The vehicle was not repaired. The contact referenced the federal safety agency Campaign Number: 16V642000 (Electrical System, Exterior System). The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.
The contact owns a 2017 Audi Q7. The contact stated that while operating the vehicle, the passenger’s side front marker light and then the front driver’s side marker light became inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the federal safety agency Campaign Number: 16V642000 (Electrical System, Exterior Lighting). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 67,000.
The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the "front driver side marker defective" warning message was displayed. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 16V642000 (Electrical System, Exterior Lightning) however, the VIN was not included in the recall. The failure mileage was approximately 40,000.
The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the Electronic Stability Programme (ESP) fault warning light illuminated, and the passenger’s side marker light defective message was displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
Warning light consistently comes on: right front side marker light inoperative.
I have been receiving a marker light warning for both the left and the right marker lights. These warnings are intermittent but fairly persistent. The marker lights appear to be operating correctly. After a review of online forums this issue appears to epidemic in the 2017 Audi Q7. Audi has indicated the only way to fix the problem is a complete headlight replacement running between $4,000 to $6,000 per headlight depending on dealer. The failure of these sensors to read properly is a significant safety issue and should be the subject of a recall.
The contact owns a 2017 Audi Q7. The contact stated that while driving at various speeds, an intermittent warning message about the headlights would appear on the instrument panel. The contact had taken the vehicle to a dealer where she was informed that the only way to remove the warning message would be to replace the entire headlight housing. Upon investigation, the contact discovered the federal safety agency Campaign Number: 16V642000 (Electrical System, Exterior Lighting) which she linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.
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