What happened: During routine service on XXX at 64,148 miles, an independent Audi specialist ([XXX], [XXX]) found low coolant, coolant leaking into the vacuum system, and coolant on the belt drive. On XXX the shop replaced the water pump, thermostat, vacuum pump, vacuum tank, and vacuum lines at a cost of $6,314.30. Safety risk: The failure was found before any on-road incident. Left undetected, continued coolant loss could cause engine overheating and a stall while driving. Coolant contamination of the vacuum system and coolant on the drive belt could also compromise systems that depend on them. This failure mode is documented across EA839-equipped vehicles and is the subject of a pending class action ([XXX] v. Volkswagen Group of America, D.N.J.). Confirmation: Diagnosed and repaired by an independent Audi specialist. Not inspected by the manufacturer, police, or insurance. The failed components are [available / not retained]. Prior warnings: No warning lamps or messages were recorded at the time of inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Audi Q7 overheating problems
28 of the 1,059 owner complaints about the Audi Q7 describe engine overheating, most of them for the 2017 model year.
- owner complaints
- 28
- worst model year
- 2017
- typical repair cost reported
- $3,000
By model year
Often reported together
Engine failure 6Loss of power 4Stalling 3Misfire 3Oil consumption 2Fire or smoke 2Water leak 1Warning lights 1
What owners say
On XXX, I was driving northbound on US-101 from [XXX] to [XXX] to pick up a family member for an appointment. The vehicle had been operating normally at freeway speed. As traffic slowed for a construction zone near Summerland, I intentionally reduced speed to approximately 20 mph. At that point, I heard a sudden abnormal rotational mechanical noise from the engine compartment, best described as a flapping or rubbing sound. The noise had not been present earlier during the drive. Within moments, the engine lost power and shut down. The vehicle lost propulsion while in traffic, and power steering assist was lost after the engine stopped. I was able to safely maneuver the vehicle off the roadway. The engine would not restart. Before this incident, I did not observe any meaningful warning of an impending catastrophic engine failure. I did not observe an engine overheating warning, an oil-pressure warning, or any other dashboard warning indicating an imminent engine seizure. Before purchasing the vehicle, and during my ownership, I used Ross-Tech VCDS (Audi/VW-specific diagnostic software) as part of proactive maintenance and monitoring. Nothing identified an impending catastrophic engine failure. The vehicle was transported to an independent European repair facility for inspection. The shop determined that the engine is mechanically seized and advised that the precise initiating cause cannot be determined without engine disassembly. An Audi dealership likewise indicated that additional manufacturer-level diagnostic procedures would be required. A case was created, and Audi declined assistance. I am submitting this complaint because the engine failed suddenly during normal operation without a meaningful advance warning, resulting in an immediate loss of propulsion in traffic. I believe this type of unexpected catastrophic engine failure presents a potential safety concern if it occurs while the vehicle is being operated on a public roadway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
The right rear passenger heated seat in my 2018 Audi Q7 overheated and burned through the leather and foam. Fortunately, my disabled [XXX] daughter, who normally sits in that seat, was not in the vehicle at the time. The failure occurred without warning and during normal use. This defect presents a serious safety risk and could have caused injury or fire. Request: Please investigate this issue in the 2018 Audi Q7 rear heated seats and determine whether a recall or repair campaign is necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My independent repair shop has just diagnosed a coolant leak weeping from the vacuum line connection at the water pump; they referred to this problem as “coolant migration”. As documented extensively by Audi in Technical Service Bulletin 19-23-45 (2070349/2), this indicates an internal seal failure of the water pump, causing pressurized engine coolant to migrate directly into the vehicle’s vacuum system. While I understand that my vehicle is technically past its 4-year factory warranty timeline, a mechanical failure of this nature at just 43,000 miles is highly premature and points to a known manufacturer design defect rather than standard wear and tear. More importantly, this defect poses an immediate, severe safety risk. Because the vacuum system directly services the power brake booster, the migration of coolant into these lines risks catastrophic contamination of the braking system. This results in a stiff brake pedal and compromised vehicle stopping ability. I am deeply concerned about operating this vehicle with an active, manufacturer-acknowledged safety hazard affecting my brakes. At this time, I have not had this problem confirmed by the dealer, but plan to in the next week. The vehicle it available for inspection upon request.
I discovered this item while researching another issue. There was a class action law suit against VW/Audi for the Water Pump and coolant leaking into the system. The class action covered the year and model for my Audi (2020 Q7) but my VIN was not included. The class action ended in 2024. On 8/4/25, My water pump went out because of coolant going into system. A $6,000 repair. I brought the issue up with Audi. No response.
New Audi Q7 only 1,392 miles driven, front brake failed, Audi NOT willing to remedy under warranty claiming unsubstantiated brakes overheated due to excessive braking ? Clearly manufacturer fault and serious safety hazard - no support from Audi Grapevine
During a routine service on my 2021 Audi Q7, the shop found the coolant level low and traced it to a leak. The Audi dealer later diagnosed failure of the water pump, thermostat, valves, and related parts, with a repair estimate of nearly $5,000. I discovered that prior model years (up to 2020) were included in a class action lawsuit for the same type of cooling system failures, though my VIN is not covered. This appears to be the same issue, happening just a few months outside of warranty, and raises concerns about premature failure and safety risk from overheating.
My 2017 Audi Q7 Prestige 3.0T 6Cyl GAS CREC Supercharged has experienced repeated, serious failures involving the engine, powertrain, and fuel system. - At 72,000 miles, the vehicle developed coolant leaks under the supercharger, a failed water pump, and soaked drive belts. Repairs included multiple hoses, gaskets, and thermostat replacement. -Shortly after, repeated PCV/Oil system failures caused oil leaks, warning lights, and engine shaking. Repairs included PCV system, oil separator, valve cover gasket, breather pipes, and new spark plugs. - at 111,000 miles, the low-pressure fuel pump and relay failed, causing the vehicle to stall and lose all power while driving- a major safety risk. -Most recently, the engine developed a severe misfire in cylinder #4. Compression testing confirmed abnormally low compression (15 psi) due to a suspected cracked valve seat. The vehicle cannot be repaired without a complete engine replacement, quoted at ~$20,000. Safety Impact: - Vehicle has stalled suddenly in traffic due to fuel and engine failures, risking crash or injury. - Coolant and oil leaks present a potential fire hazard. - Loss of power and shaking while driving put my family and others at risk. Inspection/Confirmation: -All problems have been repeatedly confirmed and repaired by an independent Audi specialty service center (S&S Auto Repair). - Numerous invoices document coolant, oil, fuel, and engine failures. Warning Signs: - Multiple dashboard warning lights appeared either right before or during failure, including engine malfunction, coolant loss, and auto start/stop malfunction. These repeated failures at relatively low mileage suggest a design/manufacturing defect with the Audi 3.0T engine platform that compromises both safety and reliability. The issue seems to be widespread amongst other Audi owners with the same 3.0T engine- Per AudiWorld Forums.
I’m having to replace my REPLACE WATER PUMP AND VACUUM LINES WITH RESERVOIR at 41k miles or it risk overheating the engine. It is a significant repair at a premature time. After researching, it has been reported there are historical issues with this and faulty parts.
I am reporting a severe defect in my 2020 Audi Q7 involving “coolant migration” due to a faulty water pump, a known issue in Audi models (Q7, S4, A6, 2013–2022). This poses critical safety risks due to sudden failure with minimal warning. My out-of-warranty Q7 showed minor coolant fouling near a solenoid, with normal coolant levels and no fluid added. The dealer quoted ~$6,000 to replace the water pump and vacuum system. This defect is highly dangerous due to: Sudden Power Loss: Coolant in the vacuum system impairs solenoids and lines, disrupting engine/turbo function. This can cause abrupt power loss, risking loss of control in traffic or at high speeds, potentially leading to collisions. Catastrophic Overheating: A failing water pump may halt coolant circulation, causing rapid engine overheating without warning, risking sudden engine shutdown and stranding drivers in hazardous conditions like highways. Brake Assist Failure: The vacuum system powers the brake booster. Contamination can reduce braking effectiveness, increasing pedal effort and stopping distances, heightening collision risks in emergencies. Emissions Control Issues: Coolant fouling affects PCV and EVAP systems, causing misfires, stalling, or increased emissions, potentially triggering check engine lights and compromising engine stability. Undetectable Progression: The defect often shows no clear symptoms or warnings until severe damage occurs. My vehicle had only minor fouling that could only be detected by visual inspection, yet extensive repairs were needed, indicating the issue’s stealthy nature, which prevents timely driver intervention. Systemic Issue: Forums and a class-action lawsuit confirm this defect across Audi models, yet owners face high repair costs post-warranty. This defect endangers drivers and others by risking vehicle failure, impaired braking, and unstable performance. I urge the federal safety agency to investigate and mandate a recall or extended warranty.
Related recalls
Engine and engine cooling
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.
- Risk
- If oil leaks into the brake booster, the brake booster diaphragm may rupture causing a loss of power braking assist, and increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge. The recall began on September 24, 2014. Owners may contact Audi at 1‑800‑253‑2834. Volkswagen's number for this recall is 47L8.
Recall number 14V516000 · Recall details
Questions about the Audi Q7 overheating
Which Audi Q7 years have engine overheating problems?
The model years with the most reports are 2017 (9 complaints), 2018 (7 complaints) and 2020 (3 complaints).
How much does it cost to fix engine overheating on the Audi Q7?
Owners who mentioned a price put the repair at about $3,000 (median of 10 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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