Start/Stop button will not start the engine at times. May take several attempts before engine will start. Had to have Audi Roadside Assist come to my location to get the vehicle car started. Drove vehicle to nearest dealer with the "engine light" illuminated. Was advised that Audi has a software update that needs to be installed. Update was supposed to drop by week 10 of 2026 but it is still not available as of week 12. Audi and the dealer cannot provide a resolution after vehicle has been in shop for 3 weeks. Was told that I could pick up the car since they did not see it as a safety issue, but if the vehicle if often unable to start why would one trust driving it?
Audi Q7 won't start problems
11 of the 1,059 owner complaints about the Audi Q7 describe won't start, most of them for the 2007 model year.
- owner complaints
- 11
- worst model year
- 2007
- typical mileage
- 79,800
By model year
- 20251
- 20231
- 20191
- 20141
- 20132
- 20111
- 20074
Often reported together
Stalling 3Fuel pump 3Loss of power 2Wipers 1Water leak 1Engine failure 1Check engine light 1Airbag light 1
What owners say
The starter in my Audi Q7 2019 failed and the car would not start. I was parked in my garage and manually had to put the car in neutral using the tool provided in the trunk and push the car out of the garage until a flatbed tow truck was able to take my car to the shop. If this happened elsewhere, I could have been stranded without the ability to start my car. My car was towed to a certified shop where they confirmed the failure and made the repair by installing a new starter.
Sensors go off that I will hit something when not there Remote batteries have dies three times in two years Car won't start Bluetooth doesn't connect Trunk liftgate doesn't work Volume turns off.
Water leakage into the driver’s side floor panel. Water leakage seeped into battery compartment below driver’s seat which is a result of a sunroof drain problem. New Battery was installed for only 3 months before the low battery charge warning light came on. Car will not start at times. Water leakage into electrical components that lead to the MMI not turning on or working at all. The MMI shut off first, then the battery became faulty. The car has been jumped at least 10 times due to the water damage, which proposes a risk to the driver. The electrical components are being flooded, which is a safety issue and proposes a safety hazard to the driver and all passengers. The electrical is at risk for further damage. This problem has been reported by others many times. Other warning lights such as the air bag light comes on and goes off, which is a safety risk if the air bags are faulty and the driver cannot tell if the malfunction is electronics based caused by water damage.
The vehicle was in park as I was leaving out of the house going to start the car it would not start and key had got stuck in ignition. I then towed to henderson audi where they explained the steering column was the reason for this. They also gave me notice that they have gotten this problem multiple occasions. Steering columns going bad in audi q7
Turned on the car and within a few minutes smoke filled up the whole car. The smoke was coming from the rear wiper from the inside. Seems to be coming from the wiper motor but can't tell until I take the plastic cover off. Started smoking immediately every time I turned the car on, tested it a total of 3 times. Strange caramel colored residue left on the back window from the inside. Smells terrible. The car was stationary the whole tome and parked in a neighborhood. Surprised a fire didn't start because of the amount of smoke. Some research on this saying some people had an actual fire inside the car.
High pressure fuel pump (hpfp) failed while driving. Car stopped instantly in traffic and would not start creating a very dangerous situation. Car has only 46,xxx miles and this is a common failure with tdi vw cars.
2013 audi q7 tdi - catastrophic high pressure fuel pump failure. Second incident within approximately 20,000 mi on same vehicle. Was driving approximately 30 MPH on city street. Car began shaking violently and losing power rapidly, glow plug light came on. Driver began pulling over to the side of the street but vehicle stalled before safely on shoulder. Attempted to restart engine after approximately 1 minute. Car would not start and had to be towed to dealer. The first incident occurred at approximately 50,000 mi. The entire fuel system except tank was replaced including high pressure fuel pump (hpfp), fuel lines, fuel filter, common rail, fuel injectors. Repair was covered by audi. Second incident happened at approximately 69,000 mi. Exact same behavior experienced by the car. Car shook, glow plug light came on, lost power rapidly, and stalled. Engine would not restart and had to be towed to the dealer. The vehicle is currently at the audi dealer. Audi has requested a fuel sample and we are waiting for audi to determine if they will cover the repair.
2013 audi q7 tdi - catastrophic high pressure fuel pump failure. Was driving approximately 30 MPH on city street. Car began shaking violently and losing power rapidly, glow plug light came on. Driver began pulling over to the side of the street but vehicle stalled before safely on shoulder. Attempted to restart engine after approximately 1 minute. Car would not start and had to be towed to dealer. First incident happened at approximately 50,000 mi. Car shook, glow plug light came on, lost power rapidly, and stalled. Engine would not restart and had to be towed to the dealer. The entire fuel system except tank was replaced including high pressure fuel pump (hpfp), fuel lines, fuel filter, common rail, fuel injectors. Repair was covered by audi.
This complaint pertains to audi's adblue (nox) system. The nox sensor failed, when the car is driving or stationary. The warning alert states the car will not start within 600 miles. The nox sensor must be replace; otherwise, the car will not run due to the software lock out triggered by the sensor. I am forced to repair the car despite the fact the tdi adblue system never worked properly as advertised by vw/audi. In my view, vw/audi should replace the sensor or vw/audi should offer a reimbursement for any cost related to the tdi adblue system that occurred while the court case is pending.
Related recalls
Engine and engine cooling
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.
- Risk
- If oil leaks into the brake booster, the brake booster diaphragm may rupture causing a loss of power braking assist, and increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge. The recall began on September 24, 2014. Owners may contact Audi at 1‑800‑253‑2834. Volkswagen's number for this recall is 47L8.
Recall number 14V516000 · Recall details
Questions about the Audi Q7 won't start
Which Audi Q7 years have won't start problems?
The model years with the most reports are 2007 (4 complaints), 2013 (2 complaints) and 2011 (1 complaints).
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