About 3 weeks ago I started to slightly smell gas around my car. As I drove it the smell started getting worse and I noticed what looks like a gas leak leaking from under the drivers side back door area under my car. So I took it to Meadlins Auto Care to be diagnosed and they said that the lower intank fuel pump needs to be replaced and that the car is very dangerous to drive because of the gas fumes leaking inside and outside of the vehicle.
Audi Q7 fuel pump problems
57 of the 1,059 owner complaints about the Audi Q7 describe fuel pump failure, most of them for the 2013 model year.
- owner complaints
- 57
- worst model year
- 2013
- typical mileage
- 83,000
Is there a fix? There are 6 recalls for this area of the car. See below
By model year
Often reported together
Fuel smell 16Fuel leak 15Stalling 9Loss of power 5Check engine light 4Won't start 3Power steering loss 2Engine failure 2
Trouble codes mentioned
P3044 1P1158 1P0148 1P0087 1
What owners say
The contact owns a 2013 Audi Q7. The contact stated that there was a fuel odor inside the vehicle that became stronger over time. The vehicle was taken to a certified mechanic and was diagnosed with fuel pump failure. The manufacturer was informed of the failure. The manufacturer informed the contact that the vehicle was included in the federal safety agency Campaign Number: 17V298000 (Fuel System, Gasoline); and the recall repair had been completed on May 14, 2018. The contact was referred to the dealer for assistance. The failure mileage was approximately 156,000.
The fuel pump flange repair was a joke on this car. It should've been replaced not just put a black tar like sealant on it. That was an error on Audi's part. The sealant didn't keep it from forming a leak in the stress cracks that were being reported. Mine says all recalls have been completed. I just experienced a very bad fuel leak from the fuel filter/pump flange. I investigated the issue myself and found a black tar like sealant on top of the filter. That didn't stop it from cracking and leaking as was being reported in the first place. I have photos and video of how bad of a leak. Audi should do the right thing and replace every filter that they (sealed). That was not a fix. it was a blind shot at a fix. Audi should have a lawsuit against them for the repairs and wasted fuel that Audi customers have endured!
Early fuel pump failure at 55k miles. Coolant is now leaking and the fuel pump and vac system need replacement.
Fuel pump leak
My 2020 Audi Q7 with 49,500 miles had a complete engine shut down while driving. Towed to Audi. Fuel Pump was recalled and replaced on 1/2023. Audi stated it was the jet suction pump inside the saddle fuel tank. Research discovered that this saddle tank has been problem for this model and year. Audi only covered a portion of the cost. The entire fuel tank had to be replaced. 16 days to complete.
Drive System malfunction code appeared while driving. Engine then shut off immediately. Had it towed to Audi dealership. Fuel Pump and Fuel Pump Module Codes reported in diagnostics check: codes P3044, P1158, and P0148. There is a the federal safety agency campaign number 22V516 (Audi recall number 20DR) that has been reported on this same issue with the fuel pump, however, my model 2019 is one year shy of the 2020 Q7 to 2021 affected vehicle range. Asking the federal safety agency to look into other repeated fuel pump issues for the same model vehicle, but for 2019 models. I have read of other 2019 model fuel pump complaints that match the 2020-2021 recall. The 2019 models need to be included in the investigation and recall.
My 2017 Audi Q7 Prestige 3.0T 6Cyl GAS CREC Supercharged has experienced repeated, serious failures involving the engine, powertrain, and fuel system. - At 72,000 miles, the vehicle developed coolant leaks under the supercharger, a failed water pump, and soaked drive belts. Repairs included multiple hoses, gaskets, and thermostat replacement. -Shortly after, repeated PCV/Oil system failures caused oil leaks, warning lights, and engine shaking. Repairs included PCV system, oil separator, valve cover gasket, breather pipes, and new spark plugs. - at 111,000 miles, the low-pressure fuel pump and relay failed, causing the vehicle to stall and lose all power while driving- a major safety risk. -Most recently, the engine developed a severe misfire in cylinder #4. Compression testing confirmed abnormally low compression (15 psi) due to a suspected cracked valve seat. The vehicle cannot be repaired without a complete engine replacement, quoted at ~$20,000. Safety Impact: - Vehicle has stalled suddenly in traffic due to fuel and engine failures, risking crash or injury. - Coolant and oil leaks present a potential fire hazard. - Loss of power and shaking while driving put my family and others at risk. Inspection/Confirmation: -All problems have been repeatedly confirmed and repaired by an independent Audi specialty service center (S&S Auto Repair). - Numerous invoices document coolant, oil, fuel, and engine failures. Warning Signs: - Multiple dashboard warning lights appeared either right before or during failure, including engine malfunction, coolant loss, and auto start/stop malfunction. These repeated failures at relatively low mileage suggest a design/manufacturing defect with the Audi 3.0T engine platform that compromises both safety and reliability. The issue seems to be widespread amongst other Audi owners with the same 3.0T engine- Per AudiWorld Forums.
The contact owns a 2018 Audi Q7. The contact stated that there was an abnormal fuel odor inside the cabin of the vehicle at start-up, and the MMI System warning light remained illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the fuel pump was faulty and needed to be replaced. The vehicle was repaired; however, the MMI System was not fixed. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
The contact owns a 2012 Audi Q7. The contact stated that upon starting the vehicle, there was an abnormal odor inside the vehicle with the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump and the fuel system were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,000.
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
- Risk
- Fuel pump failure can cause an engine stall, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1‑800‑253‑2834. Audi's number for this recall is 20DR.
Recall number 22V516000 · Recall details
Fuel system, gasoline: fuel injection system: fuel rail
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
- Risk
- A fuel leak in the presence of an ignition source can increase risk of a fire.
- Remedy
- Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 24DP.
Recall number 19V035000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under the federal safety agency recall 16V‑660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
- Risk
- The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20BJ.
Recall number 18V818000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V‑660.
Recall number 17V298000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20W9.
Recall number 16V660000 · Recall details
Fuel system, gasoline: fuel injection system: fuel rail
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
- Risk
- A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1‑800‑822‑2834 or Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Recall number 15V019000 · Recall details
Questions about the Audi Q7 fuel pump
Which Audi Q7 years have fuel pump failure problems?
The model years with the most reports are 2013 (9 complaints), 2007 (7 complaints) and 2010 (7 complaints).
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