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2007-2012 Audi Q5 and Audi Q7 recall: fuel pump

Volkswagen Group Of America, Inc. reported this safety recall on November 19, 2018. It covers about 5,987 vehicles.

vehicles affected
5,987
reported
Nov 19, 2018
owners notified
Dec 28, 2018
related complaints
181

Fuel system, gasoline: delivery: fuel pump

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under the federal safety agency recall 16V‑660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Risk
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20BJ.

Recall number 18V818000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 181 complaints about fuel system problems.

2010 Audi Q52011 Audi Q52012 Audi Q52010 Audi Q72012 Audi Q7

Questions about recall 18V818000

Is there a recall on the 2007-2012 Audi Q5 and Audi Q7 fuel pump?

Yes. Recall 18V818000, reported on November 19, 2018, covers about 5,987 vehicles.

What is the fix for recall 18V818000?

Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20BJ.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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