2007-2012 Audi Q5 and Audi Q7 recall: fuel pump
Volkswagen Group Of America, Inc. reported this safety recall on September 13, 2016. It covers about 143,214 vehicles.
- vehicles affected
- 143,214
- reported
- Sep 13, 2016
- owners notified
- Nov 9, 2016
- related complaints
- 181
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20W9.
Recall number 16V660000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 181 complaints about fuel system problems.
2009 Audi Q52010 Audi Q52011 Audi Q52012 Audi Q52009 Audi Q72010 Audi Q72011 Audi Q72012 Audi Q7
Questions about recall 16V660000
Is there a recall on the 2007-2012 Audi Q5 and Audi Q7 fuel pump?
Yes. Recall 16V660000, reported on September 13, 2016, covers about 143,214 vehicles.
What is the fix for recall 16V660000?
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20W9.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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