2003 BMW 3 Series airbags problems

Filed Aug 30, 2019 · Airbags · UT

Tl* the contact owns a 2003 bmw 3 series. The contact received notification of the federal safety agency campaign numbers: 15v318000 (air bags) and 13v172000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An appointment was made to bmw of pleasant grove (2111 w grove pkwy, pleasant grove, ut 84062, (801) 443-2000) who stated that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown. *tt consumer stated he made an appointment at bmw of pleasant grove.

Filed Oct 10, 2016 · Airbags · NY

Takata recall. After waiting 9 months for replacement of passenger side air bag I received another recall notice for the drivers side airbag. It has now been nearly 15 months and no remedy in sight . Received a " final remedy available " letter dated sept. 2016 asking that I call dealer for repair. Called local dealer october 10/16 and was told no parts are available.I have not had full use of my vehicle for nearly 2 years and see no remedy coming anytime soon.

Filed Sep 26, 2016 · Airbags · 76,000 miles · CA

Takata inflators. Manufacturer has not pursued the existing recall in even a remotely timely manner. I was notified by letter dated july 2015 of the recall. That was over 14 months ago! I called my local bmw service center who informed me the required parts were still not available. The representative here at safecar.gov notified me that parts are available. When I contacted manufacturer "national recall call center" (800‑831‑1117), as recommended by rep here at safecar, they said they weren't for my VIN. When I informed them I had inquired here with this agency and was told the parts were available, the national center said they'd call me back in 48 hours. They never did. Does anyone take these safety recalls seriously? The manufacturer certainly isn't.

Filed Aug 18, 2016 · Airbags · CA

I sent you my first complaint on or around august 10, 2016, and only received a 'thank you' return note, and that you would get back to me. You have not! To recapitulate the earlier complaint, I received recall campaign no. 15v‑318 in july 2015, and have since not received anything from bmw. I called bmw customer relations around august 4, to find out the status of the airbag replacement. After getting no information from the first customer relations person, I was connected to a supervisor who also gave me no information. I asked when I could expect a airbag replacement - they told me 'probably before the end of the year'. I told them this was an unacceptable, dangerous situation, with the supervisor's response that 'nobody had died in a bmw of an airbag incident'. While it is good nobody has died, the response was less than acceptable. It is now a week later, august 18 - and still no further response from bmw or from the federal safety agency. You guys have been working this - is it safe to drive my car or not? Are you asking or working with bmw to resolve this? When can I expect a replacement airbag, or at least a response from bmw or the federal safety agency? Please get back to me - your in-action is not acceptable either. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Aug 10, 2016 · Airbags · CA

Dear sirs: I received a recall notice (15v‑318) in july 2015, for the front, driver's side airbag recall for my 2003 bmw 330i. Since that time I have not received any additional correspondence from bmw or anyone, to provide status. I called bmwusa, customer service on august 2, 2016 - I first talked to anthony smith, who recited prescribed verbage, that I would be contacted once replacement airbags were received. I asked when - he could only say 'probably before the end of 2016'. I told him bmw's handling of this was less than acceptable, and asked to talk to a supervisor - I was connected to a person named cole, who refused the courtesy of providing a last name, only his extension of x8917. I asked cole when I could expect to receive a replacement airbag; he could not answer that. I told cole I was deeply upset for not receiving any information (at all) from bmw since july 2015, and was deeply concerned for my safety and that of my passengers. He would only say that 'no one had died' of an airbag incident in a bmw - yet, and could offer no other options or comfort for me. I wrote an email letter to bmwusa that same day, detailing what I wrote in this note, receiving a note back from bmwusa (correspondence 1-7149508707), thanking me for my writing them, and that they had forwarded my email to cole for review - and of course I have not heard from them since. Its obvious that bmwusa customer relations group is less than compassionate for their customers. My friends that work at honda are telling me to 'get out my car', regardless of what bmw is saying - this is a dangerous, unacceptable risk. Please let me know what you think - I think at the very least that bmw should put me in a safe car until they can replace this defective airbag. Thanks for your time.

Filed Aug 2, 2016 · Airbags · NC

This is a california car parked outside from 2003-2014. From 2014-2016 is has been parked outside in north carolina. I would think a 13 year old car with this history would be in the priority a group. It is been hot and humid its entire life. It needs to be replaced now. It's just a matter of time.

Filed Apr 4, 2016 · Airbags · 96,000 miles · FL

"takata recall" the drivers door air bag light came on and would not go off . So we took the car to bmw dealer and was told the air bag was defective. We were given a recall # 15v318 , its over a year we have been waiting for car to be repaired and when we call bmw at 1‑800‑831‑1117 to check we were told that they will get to it in good time so we should wait, it is now april how much longer do we have to wait? No one can give us an answer

Filed Mar 8, 2016 · Airbags · 85,600 miles · FL

Purchase a 2003 bmw 325i on 11-18-2016 . Unable to take possession of the vehicle from the dealer due to the outstanding takata airbag recall. The dealer is not a bmw store and I don't blame them for letting a customer get into a unsafe vehicle. Bmw is dragging their feet on the repair of these defective airbags.

Filed Jan 15, 2016 · Airbags · SC

I have been on hold since the fall of 2014 on a driver side airbag. The dealer has no inventory and no eta. This is unacceptable. Dodge changed my airbag (also takata) within 10 days of my recall notice. It's been over a year and a half with bmw. Penalize them like you did fca

Filed Sep 24, 2015 · Airbags · 75,000 miles · AZ

Bmw of north america has failed to notify about two air bag recalls, one for the passenger side and one for the driver side, affecting my car, even though they have verified that they have my correct address. I have contacted them for each incident, twice in 2014 for the first recall and once on 9/24/2015 for the current recall.they have not been able to explain why they do not contact me.