While operating a normal speed and tempature, the low pressure fuel retuen lone burst. Fuel sprayed throughout the engine bay to include the exhaust manifold. Had this been a gasoline car a fire could have ensued.
2014 BMW 328D fuel system complaints
Page 2 of 4: complaints 11 to 40 of 73, newest first, as owners wrote them.
I was driving to work when my engine started sputtering acting like it was about to turn off. I quickly pulled off to the side of the road and as soon as I did, the engine stalled and turned off. I'm lucky that I pulled off the road because if it turned off while on the road I could have caused an accident. The car is no longer able to turn on. I had to get it towed to my work where I had a mechanic look at it. They said they believe the high-pressure fuel pump failed. I researched this online and saw that there is an open the federal safety agency campaign for it (#21V586000). My car is a 2014 BMW 328D with the N47 engine. It seems that my car would fall under this recall but when I put in my VIN it says it does not have a match for it. How is it possible for my vehicle to be accepted into this recall.
The contact owns a 2014 BMW 328D. The contact stated that upon taking the vehicle to the dealer to be repaired under the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel). The contact stated that the dealer charged a fee for the replacement of the intake manifold. The contact declined to pay the fee and informed the dealer that the intake manifold needed to be replaced as necessary free of charge, per the recall instructions. The dealer declined to honor the recall and marked the recall as complete. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 180,000.
Due to its diesel related scandals, BMW has agreed to extend its diesel emission related components' warranty to 10 years or 120k miles. My 2014 BMW 328d's nox sensor failed in 2022 and i submitted my repair bill for replacing the nox sensor to bmw recently. BMW denied my reimbursement claiming the warranty expired despite the documents i submitted was for a repair done in 2022 with credit card receipts and repair shop copy of work done.
Faulty fuel injectors , that are known to prematurely fail. The same injectors are covered by BMW for model years 2015-2018 Under the federal safety agency SIB 01 09 19. My complaint is my 2014 has the same fuel injectors as the 2015-2018 that are known to be faulty and yet it is deliberately excluded from the same “limited warranty extension “
While driving our 2014 BMW 328d the engine misfired then stalled on the highway. This was a very dangerous and frightening scenario trying to push it off of the roadway while my wife and children were inside the car while highway traffic on the I-15 interstate rushes by. I was not able to restart, so we had it towed to our local BMW shop. Diagnosed as High Pressure Fuel Pump complete failure. Metallic debris throughout the entire fuel system, lines, tank filter, injectors, pumps. No check engine light or any prior warning. Many of the components have already been disassembled to determine the extent of damage, and all the components are currently with the vehicle, and available for inspection. The vehicle has been at the shop since the end of June. Some parts were initially ordered then all repairs put on hold while awaiting direction/ recall approval from BMW of North America. 5 months later we are being told this vin does not qualify for the safety recall. We can not afford the cost of the repairs and they will likely exceed the value of the car. We also need to remove it from storage at the shop it was towed to, and take it somewhere else while this is sorted out.
The contact owns a 2014 BMW 328D. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound, and an unknown warning light illuminated. The contact stated that the vehicle was able to be restarted but the contact had the vehicle towed to a dealer. The vehicle was towed to a dealer to be diagnosed. The contact was informed that there were metal shavings in the fuel pump. The contact was informed that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.
The contact owns a 2014 BMW 328D. The contact stated that while driving approximately 70–75 MPH, the vehicle shuddered and then lost motive power. An unknown message was displayed. The contact pulled over to the shoulder, and the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced due to metal shavings in the fuel injectors. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 21V586000 (Fuel System, Diesel); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was 108,859.
High pressure fuel pump failed while underway causing vehicle to immediately stall in traffic and lock in "Park" making it unable to move. Mechanic (Werner's European Auto) confirmed diagnosis of catastrophic failure of the pump. Part is available for inspection. This part for the gasoline version of the 2014 328 series car is subject to a recall notice but for some reason the notice does not apply to the diesel version of this model. Repair cost is estimated at $11,000 to replace entire fuel system due to metal particles released when the pump broke
Subject: Urgent Complaint Regarding Potential Safety Hazard in 2014 BMW 328D Fuel Injector I am writing to report a serious safety concern regarding my 2014 BMW 328D. On about August of 2023, while operating my vehicle, I experienced a sudden and alarming issue that poses a significant risk to both myself and other motorists. As I came to a routine stop, smoke began pouring out from under the hood of the vehicle, obscuring my vision through the windshield. Simultaneously, a strong odor of diesel permeated the interior of the passenger compartment. Concerned for my safety, I immediately investigated and discovered that the fuel injector area was drenched with diesel fuel. Upon further inspection by a qualified mechanic, it was determined that a crack had developed in the fuel injector, causing the leak. This defect not only poses a serious fire hazard but also exposes occupants to toxic diesel fumes, creating an immediate and grave risk to safety. My concern is exacerbated by the fact that this incident appears to be part of a larger pattern of failures in BMW diesel automobiles. I have conducted research and found numerous recalls related to faulty fuel injectors in various BMW models over different years. However, to my astonishment, the 2014 BMW 328D, including mine, has not been included in any such recall despite the clear evidence of a recurring issue with fuel injectors. Given the severity of the situation and the potential danger it poses to myself and others on the road, I urge the federal safety agency to thoroughly investigate this matter. It is imperative that immediate action be taken to address this safety hazard, including the consideration of a recall for the affected vehicles. I kindly request a prompt response regarding the steps being taken to address this issue and ensure the safety of all BMW 328D owners.
stall/loss of power while entering highway on ramp. Engine died and would not restart. After inspecting car found the gas tank to be filled with metal shavings which is indicative of a failed high pressure fuel pump. My year make and model vehicle has a recall on the HPFP for the same reason but my VIN was supposedly not affected.
Driving vehicle home from work and it completely lost power and died. ""Drivetrain Malfunction" error popped up on the screen. Vehicle would crank but not start. Towed to repair shop. High Pressure Fuel Pump issue is on the radar for 2014 BMW 328D, BMW has recalled less than 12000 cars. My vehicle is not currently on the recall list.
The contact owns a 2014 BMW 328D. The contact stated while driving at an undisclosed speed, there was exhaust fumes inside the cabin of the vehicle. The vehicle was taken to the dealer, where the engine was flushed; however, the failure recurred. The contact related the failure to the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel). The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000.
The contact owns a 2014 BMW 328D. The contact stated that on several occasions while driving at various speeds, the vehicle stalled and lost motive power. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to a local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced again. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer to be serviced under the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel). The vehicle was repaired; however, the contact stated that the failure reoccurred while driving at an undisclosed speed, and the check engine warning light was illuminated. The vehicle was taken back to the dealer, where it was diagnosed that further inspection of the high-pressure fuel pump was required. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.
I was in a busy Freeway driving & Now my 2014 Bmw 328 D high pressure fuel failed which caused me to stall and be stuck in the middle of the freeway which also almost made me cause like 10 car crashes it was sorry scary but lucky police helped out and other driver where also caution
I am having the same exact issues at the models 2015 and up have experienced with the fuel injectors. 2014 wasn’t involved in the extension of the warranty when It experiences the same failures because It’s the same parts. I have 3 fault codes for injectors
i was told by BMW that my vehicle doesn't qualify for RECALL 21V‑586. however my high pressure fuel pump failed at about 130,000 miles. i am trying to be reimbursed for my cost of parts under the TREAD ACT but BMW says my vin wasn't included by the federal safety agency. the recall seems to cover all BMW diesels from 2014 to 2018. please help. Michael Kanterakis, [email protected] 973‑432‑0673. thanks
The contact owns a 2014 BMW 328D. The contact received notification of the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle failed to accelerate with the same horsepower as prior to receiving the federal safety agency Campaign Number: 18V755000 (Engine and Engine Cooling). The contact stated that the current recall was issued as a follow-up to previous recall. The approximate failure mileage was 74,000. VIN tool confirms parts not available.
High pressure fuel pump failed while BMW dealership mechanic was test-driving car after replacing two tires/oil change/replacing fuel filter/performing fix for recall of egr cooler part; per the service manager at the dealership, metal particles were subsequently found in the quantity control valve, necessitating complete replacement of fuel system. There is a known recall for year, make and model of my car (2014 BMW 328d) for the fuel pump, but apparently my VIN number is not falling under the recall. This issue appears identical to the issue the recall was issued for other cars with this same year/make/model. I have not performed the repair as they are quoting about $17,000 for the fix. There were no warning lights, messages or symptoms of the problem prior to this issue. In addition, they indicated I needed a new o-ring part for the fuel filter they were replacing as it was the wrong part, but they said it had nothing to do with the fuel pump. (Service said the o-ring continued to hold and was working as normal, and they recommended putting the correct by part number o-ring in its place so the fuel filter would not have come unsecured from its fitting in the future. They said the issue with the vehicle did not come from the o-ring/fuel filter; it is by their determination based upon the metal shavings in the quantity control valve, caused because the high pressure pump came apart internally and contaminated your fueling system. They said this is due to age.) They indicated that had the pump failed while I was on the highway or traveling I and/or others could have been seriously injured or killed. No one else has inspected the car at this point and it remains at the dealership for now.
The contact owns a 2014 BMW 328D. The contact received notification of the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed remedy was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328D. The contact stated while driving at an undisclosed speed, the coolant warning light illuminated. The contact refilled the coolant reservoir however, the failure persisted. The vehicle was taken to the dealer where the Exhaust Gas Recirculation (EGR) was replaced. Additionally, the contact stated that he could smell a strong diesel and coolant odor inside the cabin of the vehicle. The contact later received notification of the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that parts were not yet available. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
The contact owned a 2014 BMW 328D. The contact stated while stopped at a stoplight there was smoke and flames coming from the driver's side of the hood. The contact was able to exit the vehicle safely. The fire department came to extinguish the fire. The fire and police departments were present and filed reports. The fire department stated that the fire origin was from the Exhaust Gas Recirculation (EGR). There was no medical assistance needed or injuries sustained. The vehicle was towed to a collision center. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure was related to the federal safety agency Campaign Number 21V907000 ( Fuel System). The failure mileage was 152,000.
The contact owns a 2014 BMW 328D. The contact received notification of the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while the vehicle was at a complete stop at the traffic light, she noticed smoke coming out from underneath the hood of the vehicle and she could smell a burning odor through the vents. There were no warning lights illuminated. The contact continued to drive the vehicle. The contact stated that the failure reoccurred while parking the vehicle in her garage. The vehicle was taken to the local dealer twice where it was diagnosed that it was a coolant failure associated with the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel). The dealer notated in the diagnostic report that the vehicle was drivable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,265. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328D. The contact received notification of the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328D. The contact received notification of the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that an unknown sensor had malfunctioned. The vehicle was not repaired. The dealer was made aware of the issue but confirmed that parts were not yet available. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328D. The contact stated while driving approximately 40 MPH, the drivetrain malfunction warning light illuminated and the vehicle lost motive power. The contact was able to pull over to the side of the road. The contact placed the vehicle into park(P) but could not restart the vehicle. The contact had the vehicle towed to his residence. Additionally, the contact stated that the vehicle could not be placed into neutral because the shift lever had seized in park(P). The contact researched and found the federal safety agency Campaign Number: 21V586000 (Fuel System, Diesel) that was related to the failure The contact had not taken the vehicle to a local dealer and the vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 124,000. Consumer stated It was confirmed by a dealer vehicle had a high pressure fuel pump failure and was not eligible for the recall.
The contact owns a 2014 BMW 328D. The contact stated while driving at 20 MPH, the vehicle started shuddering. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the Exhaust Gas Recirculation (EGR) valve needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred 6 months later. The vehicle was taken back to the independent mechanic who repaired the Exhaust Gas Recirculation (EGR) valve for a second time; however, the failure persisted. The independent mechanic informed the contact that the failure was associated to an unknown Technical Service Bulletin. The vehicle was taken to the dealer who informed the contact that the parts for repair were not yet available. The contact later received notification of the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel) that stated that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 97,396. VIN tool confirms parts not available.
ISSUE: HPFP High Pressure Fuel Pump is failing resulting in an increasing deposit of metallic shavings within the pump housing and a corresponding deviation in the measured fuel rail pressure. SAFETY: The vehicle will code and shut down while you are driving. BMW DEALERSHIP: Replaced items other then the root cause HPFP. A new fuel rail and sensors installed at my expense because of dealership decision. 1,000 miles after repair at dealership, codes came back for low pressure and high pressure faults. Warning lamps on and car shut offs while driving. Make and model of car with the same issues but VIN is not on this recall? the federal safety agency Campaign Number: 21V586000
The contact owns a 2014 BMW 328D. The contact stated that after parking the vehicle for approximately 10 minutes after driving, the vehicle was then restarted, made an abnormal noise, and stalled. The contact stated that no warning lights had been illuminated at the time. The contact stated that he stepped out of his vehicle to inspect the surroundings and noticed a large puddle of fuel under his vehicle. The vehicle was unable to be restarted. The contact stated that he then had his vehicle towed to the dealer, where it remained. The dealer and manufacturer were notified of the failure, however, they were not able to assist. The mileage failure was 115,000
The contact owns a 2014 BMW 328D. The contact received a recall notification for the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
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