Takata recall I have brought my car into bmw service centers 3 times (bmw dealerships in fort worth, tx and houston, tx) since the takata airbag recall was announced. To date, I was never informed by anyone from those dealers or bmw that my car fell into the affected lot. Through my own research, I have discovered my car is indeed part of the recall. This is not safe or satisfactory. When one takes their car to any certified repair facility, much less an actual bmw dealership service center, the assumption is that he or she will leave with a safe car and full understanding of any pending recalls. This was not the case for me.
2007 BMW 328I airbags complaints
Page 3 of 5: complaints 41 to 70 of 105, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2007 bmw 328i. The contact received notification of the federal safety agency campaign number: 16v071000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ...updated 03/13/17 *bf updated 09/06/2017
Tl* takata recall. The contact owns a 2007 bmw 328i. The contact received notification of the federal safety agency campaign number: 16v071000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 04/05/17* lj
Tl* takata recall. The contact owns a 2007 bmw 328i. The contact stated that the recall notice for the federal safety agency campaign number: 16v071000 (air bags) was received in february of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall I have contact the bmw center to fix the problem but they don't have the parts, its been more than 9 months.
Tl* takata recall. The contact owns a 2007 bmw 328i. The contact received notification of the federal safety agency campaign number: 16v071000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Takata recall - recall issued february 2016. Called bmw of north america on september 14, 2016 to check status of recall and obtain resolution. Requested replacement parts be expedited and bmw agreed. Business was to call me to provide details on expected date bmw of san diego would receive parts. Never received a call. I called back 3 days later and left a message with no return call. On 10/24/16 I called bmw of na to obtain an update. Was told the case was still open and should have been expedited within 2 weeks of initial call. I requested an alternative mode of transportation and was told sometimes they can get authorization for a loaner car, so my case was escalated to a case manager. Received a call same day and was now told they ran out of parts and may get parts early 2017! Alternative transportation would not be provided because the federal government does not require bmw to do so. The air bag may or may not fail, but research was done that failure is not likely. So try again next year. I'm receiving the run around with a different answer each time. I do not feel safe that the vehicle air bag may fail. Bmw is not taking responsibility for the recall or any "promises" they may or may not have done. I don't understand why other companies such as toyota and honda are concerned for their clients and provide alternate transportation to ensure safety. Their risky air bags are on the passenger side which at least gives you the option to drive alone. Bmw faulty air bags are on the driver side. I have 2 small children in the vehicle and am concerned for their safety and mine. I expect resolution and bmw has provided nothing but excuses and different stories each time. Highly disappointed with their customer service in handling this major recall.
Tl* the contact owns a 2007 bmw 328i. While driving approximately 60 MPH, the contact observed that the air bag and seat belt warning indicators illuminated after hard braking. The vehicle was not diagnosed or repaired. The VIN was not included in the federal safety agency campaign number: 13v564000 (air bags). The manufacturer was made aware of the issue. The approximate failure mileage was 115,000.
Tl* takata recall. The contact owns a 2007 bmw 328i. The contact received notification of the federal safety agency campaign number: 16v071000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall dealership will not perform recall, gives misleading information, and contradicts information from bmw USA. Advantage bmw (mid-town) 2101 san jacinto st houston, tx I originally contacted the dealership in march 2016 regarding the takata airbag recall and was told that no parts/fix was available and I would be contacted shortly when my car could be scheduled for an appointment. I followed up with them on may 18th after their were multiple deaths in the region reported as a result of this issue. Since then I've contacted advantage on 7/11, 7/18, 7/25, and multiple times in aug/sep. Each time I would be "added to the list for the service manager" though each time they can't find my name on the list. I finally contacted bmw USA about the problems I was having and was contacted by them. They told me they could provide interim parts but that this would close out the recall and I would be unable for the final repair. I told them this wasn't acceptable and they told me to request a loaner vehicle from advantage bmw. I did this and it took a week for the service director to get back to me and told me that parts were available to complete the recall. I asked if these were final or interim and they said they would contact bmw USA to find out. After not hearing back from them, I contacted bmw USA to confirm they were interim, which they were. When I told this to advantage bmw they told me to come in for a rental car. I came in, wasting a day of my time, was forced to fill out all of the paperwork and then at the last minute was refused a rental vehicle because they said I was forced to use the interim parts. As a mechanical engineer who worked for years in the auto industry I really don't feel safe driving my family around in a bmw. After the recent deaths I'm very concerned by the lack of action and the run-around I am being given.
Got my recall notice in march 2016, it has been six months of driving with a potential life threatening issue and still have not been able to get the defective driver air bag replaced. Looking for an immediate solution. Thank you.
Takata recall upon receiving the initial letter informing me of my car having the takata recall earlier this year (2016), I have been waiting for bmw to inform me when the parts are available to fix the issue. It is now september, I have checked online with bmw USA and it stated that the remedy was available. After seeing online that the remedy was available for the open recall on my vehicle I contacted bmw customer relations via email requesting further information on this matter on how to resolve this issue. I did not hear anything back from them. So I contact the hotline and spoke with a lady named jessica on 9-20-16, she stated that the website was giving me wrong information, that in fact the parts to fix my car were not available and that it could take up to december of 2016 being the earliest it could be fixed, or well into 2017. The issue is that this is my only means of transportation, if I get into a small fender bender, I could potentially have my airbag deploy and cause serious harm or death upon me or a passenger. I was told the gulf states (high hummidty areas) would be among the first regions to have these vehicles fixed, I live in mobile, al. The relative humidity in my city typically ranges from 45% (comfortable) to 94% (very humid) over the course of the year, rarely dropping below 23% (dry) and reaching as high as 100% (very humid). On average it could be around 86% humidity by 6 am and 56% humidity by 3 pm. We have a warm humid temperature climate with very hot summers and no dry season... Why has my vehicle not been fixed yet with me residing in a largely known humid city? I was told by jessica with bmw that I would be put to the top of the priority list within their database for my vehicle to be fixed and that a case worker would follow up with me..I have not heard anything yet. This issue must be fixed asap before myself or someone gets hurt
Tl* takata recall. The contact owns a 2007 bmw 328i. The contact received notification of the federal safety agency campaign number: 16v071000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 bmw 328i. The contact stated that the front seat occupant protection mat sensor failed and caused the air bag, seat belt, and passenger side disabled sensor lights to illuminate when operating the vehicle. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 75,000.
Tl* takata recall. The contact owns a 2007 bmw 328i. The contact received notification of the federal safety agency campaign number: 16v071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ..updated 10/18/16 *bf
Tl* the contact owns a 2007 bmw 328i. The contact stated that the air bag warning light illuminated. The vehicle was taken to an independent mechanic and dealer where it was diagnosed that the front passenger side air bag sensor was inoperable. The dealer stated that the vehicle was not included in the federal safety agency campaign number: 13v564000 (air bags). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Tl* the contact owns a 2007 bmw 328i. While the vehicle was parked, the air bag warning light illuminated with a passenger in the seat. The vehicle was taken to a dealer and an independent mechanic where it was diagnosed that the passenger side mat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was aware of the federal safety agency campaign number: 13v564000 (air bags), but the VIN was not included. The failure mileage was 85,000.
Tl* the contact owns a 2007 bmw 328i. The contact stated that the front passenger side air bag warning light illuminated. The vehicle was taken to the dealer where the contact was informed of the federal safety agency campaign number: 13v564000 (air bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 109,821.
Bmw recall dated 11/12/2013, the federal safety agency campaign number: 13v564000. Recall up to 76,565 units for failures of front seat occupant protection mat. Air bag will not deploy in the event of an accident. Contacted bmw and was told my VIN does not fall into bmw range but I've been experiencing the exact failure since yesterday when I was driving down my driveway at 3 -5 MPH with no one in the passenger seat. I purchased the vehicle new 2007, currently has 83,000 miles on the vehicle. Bmw has likely not identified the true VIN range of vehicles impacted by defective occupancy mats and refuses to pay for replacement and told me it was "customers cost" because my car was manufactured in dec., 2006 and the recall only went through cars manufactured up till sept. 30 2006 manufacture date. I think asked her if they put in a new part on the vehicles in december vs. September of 2006 and she said she didn't know. It would seem like a logical item to have in their customer service help tools instead of refusing to fix a critical safety defect in the vehicle. I said there are hundreds of people with the same problem posting it on the internet and bmw should take responsibility for what they manufactured which she really didn't care, I guess she doesn't care if my air bag deploys or not. I said to her you are going to have another class action suit after a few people die which she didn't really care.
Tl* the contact owns a 2007 bmw 328i. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the front passenger seat air bag mat was defective and needed to be replaced. The vehicle was not repaired. The contact referenced the federal safety agency campaign number: 13v564000 (air bags); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 184,000.
Tl* the contact owns a 2007 bmw 328i. While driving various speeds, the sensor for the passenger side seat activated while the seat was unoccupied. The vehicle was taken to a dealer where it was diagnosed that the passenger detection mat needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 13v564000 (air bags). The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 100,000.
Tl* takata recall. The contact owns a 2007 bmw 328i. The contact received a recall notification for the federal safety agency campaign number: 16v071000 (air bags); however, the part or remedy for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 06/21/16*lj
Tl* the contact owned a 2007 bmw 328i. The contact stated that while driving at approximately 50 MPH, she crashed into the rear of another vehicle that had their exterior lighting not functioning. The air bags did not deploy. The vehicle was towed and deemed destroyed. A police report was filed. The contact received a head, elbow, shoulder, ankle, and back injuries. Medical attention was required for the injuries sustained. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Tl* the contact owned a 2007 bmw 328i. After exiting the highway to make a right turn, there was a delay with the engine. The accelerator pedal was slow to respond and the vehicle suddenly independently surged forward at a high rate of speed and crashed into a pole. The vehicle veered to the right as the failure progressed. The contact noticed that the vehicle was still running at 22 MPH. The contact had to turn the vehicle off, remove the key, and exit the vehicle due to the failure. The air bags did not deploy. The driver sustained pain to the right shoulder and two rear passengers sustained minor whiplash. Everyone required medical attention. A police report was filed. The vehicle was towed to a repair shop by the insurance company who was not able to determine the cause of the failure. The vehicle was destroyed. The vehicle was not included in the federal safety agency campaign number: 13v564000 (air bags). The manufacturer was not notified of the failure. The failure mileage was not available.
Passenger restraint system malfunction. Passenger airbag will not deploy in the event of an accident due to faulty seat mat sensor. This could result in fatality to an adult passenger. Not covered under the federal safety agency campaign number: 13v564000 because it does not included same model/year vehicles with sport seats.
This is an addition to our previous recall problems as all electrical shut off as well. Here are the additional documents to be added to public record that indeed 6 recalls were recorded to our registered VIN and yet was told bmw had no obligation to adhere to these documents?! Its also crazy that we have tons of documents and yet we are allowed to show a mbyte at a time. How convenient.
I am having the same problem that was reported in the federal safety agency campaign number: 13v564000. However my VIN is not included with the recall. How can I have my car added to the recall list. I do not think that it is fair that bmw will not fix this for free considering it was reported but I was just unlucky with having my VIN included. The airbag light is on and as well as the yellow light on for the passenger side seatbelt. I purchased an airbag/SRS . The code came up as 93c3. I tried to clear the code however it wouldnt clear and I believe that is due to the issue not being fixed. I checked all of the cables under the seat for the airbag mat. Please help me with this issue! Thank you
Tl* the contact owned a 2007 bmw 328i. While driving approximately 35 MPH, another vehicle crashed into the driver side door of the contact's vehicle. As a result, the vehicle crashed into a pole. The air bags did not deploy. There was a police report filed. The contact sustained injuries to the right hand and back, and the whole right side of his body. Medical attention was required. The vehicle was destroyed and towed to an impound lot. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.
Tl* the contact owns a 2007 bmw 328i. The contact stated that the passenger side air bag warning indicator was consistently illuminated and the passenger side air bag was deactivated. The vehicle was taken to the dealer and was diagnosed that the mat sensor on the passenger side was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer stated that the VIN was not included in the federal safety agency campaign number: 13v564000 (air bags). The approximate failure mileage was 130,000.
I have a 2007 bmw 328i and while driving down the interstate my air bag and restraint lights came on. I know there are recalls on them but when I add my VIN it is not one of them. I am a little worried that if I were to get into a accident the airbags will not deploy.
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