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2007 BMW 328I locks complaints

Page 2 of 2: complaints 11 to 36 of 36, newest first, as owners wrote them.

See the summary of 2007 BMW 328I locks problems: which part fails, at what mileage and related recalls.

Filed Jun 6, 2012 · Electrical, Locks · CA

Suddenly all 3 doors (except one passenger door) fail to unlock and even the inside door knob wouldn't unlock the door. It seems to be a very well known problem but bmw wouldn't fix the problem before it happens, and my warranty period is over.

Filed Apr 12, 2012 · Body, Electrical · CA

Model: 2007 bmw 328i. The electronic "door actuators" failed. As a result, it became impossible to open any door of the vehicle from the inside, except the driver's door. When these electronic door actuators fail, passengers are trapped in or out of the vehicle. The service advisor at the dealership (weatherford bmw, berkeley, california) explained that he new exactly what was wrong with my vehicle because they received a bulletin regarding this (meaning this is a "known issue" to bmw with this model car! My question was if bmw has received major complaints about this particular issue, why would"nt it be recalled...he advised me that are normally pertained to "safety", we"ll what would you consider this situation...safe? $900.00 was my quote to have this fixed! Ridiculous!!! We strongly suggest that this defect be investigated, and that the subject vehicles be recalled so that the defect can be corrected before deaths or injuries occur.

Filed Mar 5, 2012 · Electrical, Locks · 47,900 miles · VA

Door lock actuator failure: front door lock actuators failed disallowing exit from all doors except the driver's side front door. Passengers could only exit the vehicle by crawling out of the driver's side front door. The front passenger door and both rear doors could not be opened by using the interior or exterior doorhandles. Furthermore, the electrical system disallowed any unlocking of these three doors as well. Fortunately, the car was not involved in an accident during this door lock actuator failure. During the time of this incident. Car was taken to bmw dealer (passport) for repair and when asked about the safety implications said it is unfortunate but all cars with electronic locks respond this way when the central locking system fails.

Filed Feb 19, 2012 · Electrical, Locks · 42,000 miles · AZ

Car was parked, and when key fab was used to unlock the doors to enter the car the locks did not work. Only when the emergency key was used did the driver door open manually. No other doors would open locking any passengers in the car. Dealership recommended change of fuses which was done and did not solve the door lock problem. The central locking system was still not working. Dealer recommended changing the door actuators for $3000 even though this is a known safety issue. Central locking also caused the gas cap to remain locked and possibly stranding the driver at the gas station.

Filed Oct 29, 2011 · Electrical, Locks · 28,300 miles · DC

Door lock actuator failure: front door lock actuators failed disallowing exit from all doors except the driver's side front door. Passengers could only exit the vehicle by crawling out of the driver's side front door. The front passenger door and both rear doors could not be opened by using the interior or exterior doorhandles. Furthermore, the electrical system disallowed any unlocking of these three doors as well. Fortunately, the car was not involved in an accident during this door lock actuator failure. During the time of this incident, two people were in the car. The consequences of not having doors which can open from the inside of the car could prove deadly in an accident. A letter was written to bmw of north america, llc by the owner of this car in this report and their response on october 7th, 2011 was, "we have no response."

Filed Oct 24, 2011 · Locks · CA

Tl* the contact owns a 2007 bmw 328i. The contact stated the key lock actuator failed; whenever she unlocked the doors the latch on the front drivers and front passengers side failed to lock. The vehicle was taken to the dealer who stated she needed all four actuators to function in order for the locks to work properly. The contact was advised that the repair cost was $1200 at her expense; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed Oct 17, 2011 · Body, Driver assistance · 42,000 miles · VA

My door locks failed to unlock (with both the remote entry and the door lock switch located in the car) with the exception of the driver side door using the manual key turn. This was repaired by replacing the door lock actuators, under warranty.

Filed Sep 11, 2011 · Electrical, Locks · 38,200 miles · WA

The doors failed to unlock with the key fob. Only way to enter was with the key into the drivers door. The other doors failed to unlock from the inside, both by using the handle and the unlock button on the dash. Apparently, the door lock actuators are drawing more current flow and burning the 15a fuse installed. A bmw sb says to replace with a 20a fuse, however, the problem still exists. This creates an unsafe condition, in that no passenger(s) can exit the vehicle, and nobody, such as emergency personnel, can enter from the outside. The fuse isn't the answer, bmw knows about this problem and should deal with it in a manner that promotes safety of passengers, not profits for the dealers.

Filed Sep 8, 2011 · Electrical, Locks · 53,000 miles · AZ

My doors have locked and will not unlock without a very expensive repair. I have to use the internal key from the key fob to unlock the driver door but there is no way to unlock any of the other doors. This is extremely dangerous as the other doors will not even unlock from inside the car. Also if you plan on having any passengers they all have to get in through the driver door, if in an accident they have to get out of the driver door, this is absolutely ridiculous and was expensive to fix!

Filed Aug 10, 2011 · Locks · 37,800 miles · WA

My wife was unable to open the door on our 2007 bmw 328i. The door locks seem to be stuck with no way to open them except the drivers door which will still open with two pulls on the door release latch. All other doors and the fuel filler door are stuck closed. Very dangerous situation as everyone has to exit through the drivers door or through the electric windows. Obvious safety issue which seems to be very common with these cars. Should be recalled and have a fix which makes the doors open even with an electrical failure.

Filed Aug 4, 2011 · Electrical, Locks · 69,640 miles · CA

2007 bmw 328i key fob no longer locks/unlocks all doors. This is a severe safety hazard. This has happened more than twice already. If there were an accident or if passengers were in the car, they would have to go out of the car through the car windows. Only the manual key opens the driver's side door.

Filed Jul 31, 2011 · Locks · 56,015 miles · NC

Door locks failed to unlock either with the remote control or the inside door lock button (central locking system). Doors except for the drivers door would not open even using the inside door handles. The drivers door had to be opened from the outside using the key. My wife and I were locked in the car in temperatures exceeding 100 degrees. We did not even realize the locks did not work until we returned home from a brief trip. Had we been in an accident we would not have been able to get out of the car. The gas filler door is linked to the door locks and would also not open. It seemed that the door locks are only electronically controlled with no manual linkage since lifting the button on the door did not unlock the door. After finally getting out of the car I did some quick research online and found this to be a common problem. The fuse had blown so I replaced the fuse but I am sure it will fail again. Cannot trust the car now so will be getting rid of it. This is a dangerous design when the doors will not open from the inside when there is an electrical failure.

Filed Jul 13, 2011 · Electrical, Locks · 53,000 miles · CA

My doors have locked and will not unlock without a very expensive repair. I have to use the internal key from the key fob to unlock the driver door but there is no way to unlock any of the other doors.

Filed May 23, 2011 · Locks · 39,000 miles · OR

Passenger and rear doors will not unlock even from the inside. Key fob, interior unlock button and manual door handles will not unlock the doors making passengers have to exit through the drivers door or windows.

Filed Apr 30, 2011 · Locks · 48,300 miles · CA

Drivers side door will not unlock from inside. Pulling on handle will not unlock the door nor will the unlock button for all locks on car. In addition the remote key fob will not lock or unlock the door. Random occurrence. Worked perfectly fine in the morning and then malfunctioned later on in the day. Serious safety hazard. What if there is an accident. I can not get out of the car.

Filed Nov 20, 2010 · Locks · 52,146 miles · CA

2007 bmw 328i doors would not lock/unlock.

Filed Nov 10, 2010 · Locks · 56,000 miles · CA

The door locks failed to unlock (with both the remote entry and the door lock switch located in the car) with the exception of the driver side door. This resulted in all passengers (including small children) to have to exit the car through the driver's door. In the event of an emergency this could cause safety issues for all occupants. This was repaired by increasing the size of the fuse (to a 20 amp from a 15 amp). After research, this appears to be just a temporary fix. I am concerned with the safety issues this could cause for other families.

Filed Oct 24, 2010 · Locks · 23,500 miles · OH

Bmw 328i 2007. My whole family {4} of us were locked in car. We could not open the car from inside. That is most crazy thing ever happen to me. This is the safety issue and bmw need to recall all vehicles and fix problem before somebody gets really in trouble. I made some research and find out that more people had the same problem as I had. I had to pull out my children trough the window to get them out of car. What would happen if some bigger adult was sitting in the back of car or if we had crash on our way home. This issue with this car need to be recalled!!

Filed Aug 16, 2010 · Locks · 64,000 miles · GA

Door actuators on my 2007 bmw 328i failed. It began with just the front two doors and then the rear doors. A very expensive repair, mostly labor expense. I am thankful that this did not occur when away from home as locking and unlocking the doors was not possible. Also, if someone had been in the backseat they may not have been able to get out.

Filed May 13, 2010 · Locks · 52,726 miles · NE

The doors on my 2007 bmw 328i would not open with the push button lock. I removed the manual key and was able to open the door from the outside. When I returned to my house, I reviewed the owners manual and checked to see if the setting was wrong with the key. Pushing the key, open-close button the doors locked but would not open. I had the foresight to roll my window down prior to checking the lock. If I had not done so, I would have been locked in the vehicle. This happened in florida and could have been fatal if locked in the car without a way out in the florida heat. Also, the gas door was locked shut and I was unable to put gas in the vehicle. I contacted the bmw dealership (quality imports- ft walton beach) and took the car to them for repairs. It took two days instead of the two hours that I was promised. Also, I found out that they had a technical repair bulletin that had been issued regarding faulty locks on this model vehicle. Besides the safety complaint I feel that I was charges when I should have been taken care of (no cost to the consumer) since this vehicle's problem was a safety issue. I have talked with corporate bmw and was told that any issue could be considered a safety issue. (I felt that I was blown off). I would like for the faulty door actuators to be considered a safety issue and not a technical bulletin issue. When asking the dealership what they meant by a technical bulletin, the response was that they knew about the problem but there was no safety problems identified. I disagree.

Filed Apr 14, 2010 · Locks · 48,000 miles · KY

Repeated door lock actuator failure in 2007 bmw 3281. When this happens, both rear doors and the front passenger doors are impossible to open from outside or inside. This is an obvious safety hazard.

Filed Feb 19, 2010 · Locks · 29,000 miles · TX

While driving on the highway at about 60 MPH, the front passenger door opened by itself and door open warning showed up. It has happened only once on my car so far but a few other owners of similar bmw cars have had the same issue. When reported to the manufacturer's dealership service department, the standard response from the dealership is "unable to replicate problem" and they will not do anything else about it.

Filed Oct 21, 2009 · Locks · 17,000 miles · CA

All doors on a 2007 bmw 328i, 4-door, would not unlock for an unknown reason. All passengers were trapped inside the vehicle and had to climb out the windows to exit the vehicle.

Filed Oct 2, 2009 · Locks · 35,113 miles · CA

Model: 2007 bmw 328i. The electronic "door actuators" failed. As a result, it became impossible to open any door of the vehicle from the inside, except the driver's door. When these electronic door actuators fail, passengers are trapped in the vehicle, and are exposed to injury or death in the event of a fire or if the vehicle becomes submerged. The service advisor at the dealership (weatherford bmw, berkeley, california) suggested that even if the electronic door actuators were disabled the doors could still be opened by pulling twice on the opening latch. However, when this was tried, the doors still could not be opened. The service advisors did comment that this problem had occurred in other 328i models; and, in fact, another vehicle was being serviced for the identical problem. In view of this extremely serious defect which apparently exists with the 328i model, resulting in trapping passengers if the electrical system controlling the doors fails, we strongly suggest that this defect be investigated, and that the subject vehicles be recalled so that the defect can be corrected before deaths or injuries occur.

Filed Sep 5, 2008 · Locks · 15,800 miles · AZ

A simple fuse failure in the automatic door locking system rendered the inside door handles unusable, except for one, whose actuator caused the original electrical overload. Had something else caused the fuse to fail, we would be unable to egress the vehicle except through the windows, and, with a complete electrical failure that also would have been impossible. The bmw tech people tell me that the system is designed that way. I feel that it is a safety hazard.

Filed Aug 21, 2008 · Brakes, Electrical · CA

My 2007 328i has been in the service department a total of 4 times (that I have paperwork on, it might be more). I have had major mechanical problems with the most recent being electrical. My key will not open any of the doors, I have to use the valet key to get inside. Once I get inside the button on the dash that opens and locks the doors was unresponsive as well. When this started the drivers side mirror also became unresponsive and would not adjust, I can't adjust it to see the road and have almost been in 2 accidents. The same day the air conditioning, which I had set on 60, turned itself to 84 blowing full blast. That is actually the second time this year that the air conditioning has automatically turned to the heater. Short list of other issues: recurrent break squeaking, oil sensor and engine harness wires breaking, and problems accelerating. The computer software malfunctioned as well (another electrical issue which was causing the car to malfunction). After the brake pads & sensors were replaced, the brakes sound the same to this day, horribly squeaky almost grinding. The front driver & passenger windows have a mysterious electrical malfunction. They will cease to go up or down. I hold the window button in the "up" position, the window will roll up an inch then stop. I will have to do this several more times before the window will go up or down. My car goes in again tomorrow am. This time I even mentioned that if I did have passengers in the vehicle and we had gotten in an accident, or worse yet the car catches on fire, my passengers would be trapped. The service advisor didn't seem to care. I can't drive my friends or family anywhere for fear they will be stuck in the vehicle if an accident occurred. As well, I'm not going to ask my parents, who are in their 50's, to crawl through a window to get in or out of my vehicle. My car has been out of commission for me at least 30 days since I've owned it.

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