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BMW 328I seat belt problems

17 of the 2,584 owner complaints about the BMW 328I describe seat belt won't latch or retract, most of them for the 2011 model year.

owner complaints
17
worst model year
2011
typical mileage
49,891
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

  • 2015
    1
  • 2014
    1
  • 2013
    2
  • 2012
    1
  • 2011
    5
  • 2009
    1
  • 2007
    2
  • 1999
    3
  • 1997
    1

What owners say

Filed Nov 24, 2025 · Airbags · GA

Seat occupancy sensor -- seat belt is inoperable on passenger side. Seat belt stuck in passengers seat back. "Active fault for seat occupancy sensor." Belt tensioner - "Drive belt starting to walk off tensioner pulley"

Filed Sep 30, 2019 · Seat belts · 139,000 miles · CA

Drivers side seat belt receptacle will not accept buckle. Fasten seat belt warning does not sound.

Filed Aug 31, 2019 · Airbags · 72,000 miles · NJ

The airbag sensor is broken on passenger side if not fixed it's is definitely a safety concern. Purchased used on 7/1/19 from a dealships and they do not want to incure the cost to fix it. If the passenger seatbelt is not buckled whether there's a passenger in the seat or not it will keep beeping until you put the seatbelt in the buckle.

Filed Oct 30, 2018 · Airbags, Seat belts · 63,000 miles · CA

I am receiving a 'passenger restraint malfunction' message on my dash and the seatbelt and airbag light are stuck on. Online bmw states "the oc3 mat needs to be replaced. Check with your dealer, we extended the warranty on some models." I checked with my dealer and this does not qualify. They will not cover this safety repair. I cannot safely have anyone ride in the passenger seat, and the seat ceases to move as well. My dealer states it costs $1350 to fix and they would need to order in the part and have my vehicle for 2 days. This is a safety issue. Safety issues should not have an 'expiration date' as to when the dealer will or will not cover it. The care is 7 years old and has 63,000 miles. This defect was covered for the 2006 and 2007 models and became a recall. I see online in forums others are experiencing this in the 2011 model. I am forced to pay a mechanic to fix this now.

Filed Jun 28, 2018 · Seat belts · 15,000 miles · CA

When attempting to attach a child seat or a child booster seat in the rear seating area it is impossible to attach the seat belt because the strap from the buckle to where the buckle is attached to the body under the seat is too short . You can not hold the buckle and insert the belt with out the buckle being forced into and under the seat. I have attached a cord to assist this buckling issue but it is still difficult to buckle

Filed Jan 26, 2018 · Airbags, Seat belts · WA · crash · 2 injuries

"takata recall" while stopped at a red light, we were struck from behind by a vehicle who then ran from the scene.the impact was severe enough that my passenger, julie coppersmith lost consciousness for a few seconds from either hitting the dash or just from the violent movement forward. She was wearing her seat belt but the shoulder restraint failed and the airbag did not deploy. The malfunction was acknowledged on the cars information system.

Filed Aug 17, 2017 · Seat belts · 42,148 miles · FL

Tl* the contact owns a 2011 bmw 328i. While driving various speeds, the driver's seat belt would tighten around the driver. The issue made it impossible for the driver to turn left or right to see out of the side mirrors properly. Also, when the seat belt was unlatched, it failed to retract correctly. The vehicle was taken to bmw of sarasota (5151 clark rd, sarasota, fl 34233 (888) 849-1985) where it was diagnosed that the driver's seat belt needed replacement. The manufacturer was notified of the failure and offered the contact a 10% discount. The contact was unhappy with the manufacturer's offer. The failure mileage was 42,148.

Filed Jul 12, 2017 · Seat belts · 75,000 miles · GA

Tl* the contact owns a 2013 bmw 328i. The contact experienced an issue with the seat belt latching. The vehicle was taken to nalley bmw of decatur where it was diagnosed that the seat belt buckle was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

Filed Sep 21, 2016 · Acceleration, Airbags · 10,000 miles · CA · crash · 1 injury

Tl* the contact owned a 2013 bmw 328i. While driving 25 MPH, the vehicle accelerated on its own to 40-50 MPH. All the warning indicator sensors blinked on and off. The contact depressed the brake pedal; however, the brakes failed and locked up. In addition, the steering failed. The vehicle drove over the sidewalk and the seat belt released automatically. The air bags failed to deploy. A police report was filed. The struck her head on the steering wheel and injured her neck and lower back. Medical attention was received. The vehicle was towed to an independent mechanic where it was deemed destroyed. The failure mileage was approximately 10,000....updated 12/14/16 *bf updated 12/20/16*lj

Filed Nov 3, 2015 · Electrical, Seat belts · 26,000 miles · CA · crash

My 2014 bmw 328i was rear-ended on a freeway ramp during rush hour (around 5pm oct. 30, 2015). The traffic was stop and go. My car was still when the car behind hit. The impact to my rear bumper caused the seat belt to lock down. The seat belt held me very tight (almost strangled) me and would not eject nor release. After more than 5 mins, I was able to pulled it out while holding the eject button. On top of the seat belt lock-down, my car would not re-start. The system gave a "chassis stability" warning and would not respond to shifting gear or any operations. I could not move the car out of traffic to the shoulder. The car eventually was towed off the freeway ramp. Fortunately, all vehicles were moving slow due to the rush hour. Otherwise, either of the situation (locked down seat belt or the stalled vehicle with a bumper impact) would have killed me on the free way.

Related recalls

No recalls on record for this model year.

Questions about the BMW 328I seat belt

Which BMW 328I years have seat belt won't latch or retract problems?

The model years with the most reports are 2011 (5 complaints), 1999 (3 complaints) and 2007 (2 complaints).

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