The contact owns a 2015 BMW 428I. The contact stated that while driving approximately 29 MPH, the vehicle started to overheat and experienced reduced power, and there was smoke coming from under the hood. The contact stated that there were unknown warning lights illuminated. The contact was able to drive to the residence. Additionally, while driving at 40 MPH, the failure recurred, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not contacted. The failure mileage was unknown.
BMW 428I fire or smoke problems
11 of the 158 owner complaints about the BMW 428I describe fire, smoke or burning smell, most of them for the 2015 model year.
- owner complaints
- 11
- worst model year
- 2015
- typical mileage
- 61,000
Is there a fix? There is 1 recall for this area of the car. See below
By model year
- 20162
- 20159
Often reported together
Overheating 2Check engine light 2Stalling 1Loss of power 1Hesitation 1
What owners say
The contact owns a 2016 BMW 428I. The contact stated while driving 20 MPH, the vehicle hesitated, and the contact noticed smoke coming from the engine compartment. The check engine warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic and was diagnosed and determined that the engine was overheating, and the air condition system had failed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to the federal safety agency Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that the manufacturer had exceeded a reasonable amount of time to repair the recall. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was unknown.
The contact owns a 2015 BMW 428I. The contact received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 30-40 MPH, there was smoke coming from underneath the hood of the vehicle. The dealer was not contacted. The manufacturer was made aware of the issue. The failure mileage was 151,940. VIN tool confirms parts not available.
The contact owns a 2015 BMW 428I. The contact received notification of the federal safety agency Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine compartment into the cabin of the vehicle. The cause of the failure was not determined, and the vehicle was not yet repaired. The failure mileage was 60,000. VIN tool confirms parts not available.
The contact owns a 2015 BMW 428I. The contact received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was white smoke coming from under the hood. No warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
The contact owns a 2014 BMW 428I. The contact stated while driving at an undisclosed speed, the contact noticed a smoky odor coming from the vehicle and the contact noticed smoke coming from the engine compartment. The contact pulled the vehicle over and turned the vehicle off. The vehicle was able to restart. The contact received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. VIN tool confirms parts not available.
The contact owns a 2016 BMW 428I. The contact received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle intermittently failed to start immediately and required several attempts to be started. The contact stated that there was white smoke coming from the rear of the vehicle while idling or while driving at various speeds. The check engine warning light and tire pressure monitoring warning light was illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owned a 2015 BMW 428i. The contact stated that while driving approximately 50 MPH, the vehicle drove over a pot and the air pressure monitoring system warning had displayed. After stopping the vehicle, flames and smoke were present coming from the front driver side wheel well. The fire department was called to the scene but the vehicle was completely engulfed in flames and was destroyed. The cause of the failure was not determined due to the extent of the fire damage. A police report was taken and the vehicle was towed away. The manufacturer was contacted regarding the failure. The local dealer was not contacted. The failure mileage was 75,000.
My car was stationary, and with engine turned off in jack in the box parking lot when my cars engine bursted into flames.
The condensor freezes and no air comes out of the vents. It does not matter if select different vents or temperatures. I bought my car at the end of february 2019 and it has happened three times. When I look online it has been an ongoing problem for several years. I called bmw north american three times. The second time a manager told me several untruths to get me off of the phone. Today when I told to someone, I found out that I was lied to. The first time it happened was at night in the rain. I had to constantly put my windows down during a down pour to keep the windows clean. It is now spring during the hotter temperature it is going to be no better. It froze on a day that it was in the 80's. The car would not cool down. The fan was blowing on high and the passenger's dashboard was extremely hot. It felt like the car was going to catch on fire on top of the car not cooling off.
Related recalls
Electrical system: wiring: connectors/plugs/receptacles
- What is wrong
- BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
- Risk
- An electrical short increases the risk of a fire.
- Remedy
- Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 24V608000 · Recall details
Questions about the BMW 428I fire or smoke
Which BMW 428I years have fire, smoke or burning smell problems?
The model years with the most reports are 2015 (9 complaints) and 2016 (2 complaints).
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