Tl* the contact owns a 2011 bmw 528i. While the vehicle was in park or drive, the fuel warning indicator illuminated. The contact stated that the issue occurred several times prior to receiving the federal safety agency campaign number: 16v746000 (fuel system,gasoline.) the vehicle was taken to a dealer where it was diagnosed with a fuel intake defect and the fuel cap was replaced. The manufacturer was made aware of the failure. The failure mileage was unknown.
2011 BMW 528I fuel system complaints
Page 2 of 2: complaints 11 to 23 of 23, newest first, as owners wrote them.
Tl* the contact owns a 2011 bmw 528i. The contact received notification of the federal safety agency campaign number: 16v746000 (fuel system, gasoline); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Tl* the contact owns a 2011 bmw 528i. The contact received notification of the federal safety agency campaign number: 16v746000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 bmw 528i. The contact received notification of the federal safety agency campaign number: 16v746000 (fuel system, gasoline); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.
Tl* the contact owns a 2011 bmw 528i. The contact received notification of the federal safety agency campaign number: 16v746000 (fuel system, gasoline). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 bmw 528i the contact received a recall notice for the federal safety agency campaign number: 16v746000 (fuel system, gasoline). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 02/03/17
I just had fuel supply problem with my 2011 bmw 528i. My wife drove the vehicle to work and left it parked in the morning. When she wanted to go for lunch, the car would not start although the engine cranked and the battery was fine. The onboard system displayed the fuel supply warnings message. Trying to start the car for a couple of hours without any luck, we had to call in aaa to tow the car to the dealer shop for repair. After a couple of hours struggling to set the transmission to netural, we managed to get the car to the dealer shop. Right after we unloaded the car from the tow truch, it started to work normally. We left the car at the bmw service for diagnositic. But after two days of checking, they could not find anything. Everything seemed normal. They recommended me to replace the battery although they do not believe the battery was the cause. The fuel pump was just replaced a few months ago. So it's probably not the cause either (confirmed by the complete check performed by bmw dealer service). If it's due to the control module as mentioned in another case 10715571, it's a terrible flaw that shall be investigated.
I am experiencing an intermittent problem with the fuel supply system. After getting nowhere with the local dealership, I escalated the matter to bmw of north america, but they declined to assist. I feel they are not taking the matter seriously and my safety is at risk. I have had to take the car in for service repeatedly related to this problem: I drive the vehicle to work and leave it parked. When I come back to leave for lunch, the car won't start although the engine cranks and the battery is fine. The onboard system displays the same fuel supply warnings. After hours of repeated attempts (or up to a day later in one instance), the car does eventually start. (all of this can be confirmed independently. I took photos/videos to show the bmw technicians, and roadside assistance sent tow trucks.) the first time it happened, the local bmw dealership attributed it to a faulty control module, said it was a "computer glitch" and claimed to fix it by reprogramming it. The second time they told me it was the same control module, but this time they replaced it with a new one. I asked the service advisor if it could be the fuel pump instead but he said they tested it and it was fine. The day after I picked up my car, the problem happened for the third time. The dealership contacted bmw of north america and was told to replace the fuel pump. I asked for an explanation but they couldn't provide one. I then contacted bmw of north america directly but they refused to inspect the car or even provide an explanation for the previous repair attempts. If the fuel supply problem is due either to the control module or the fuel pump, then these parts appear to be prone to failure even when new (in the case of the newly replaced control module) or tested as working fine (in the case of the fuel pump). If it is due to something else, then we should find out what it is.
This vehicle has a hesitation of throttle acceleration from idle and shifting between gears.presents a real safety issue from idle position to acceleration. A 1-2 second delay consistently happens. The bmw dealer reported to me that they are aware of this situation but do not have a solution yet. If enough reports of this incident were handed in then it may necessitate a cure from bmw. Apparently not enough squeaky wheels per say for bmw to act.hopefully this along with hundreds of these complaints already on your web site about this very same issue is enough to get bmw to act on this safety issue.
Purchased a brand new 528i bmw and within months I had a coolant signal indicating low coolant. Subsequently, the coolant signal came on every six weeks, despite having it topped off at dealership. Car had inadequate power and felt like it dragged. Bmw service center repeatedly failed to identify a problem. Eventually, the signal came on and an intolerable fuel odor emerged upon turning on the car. Fuel and chemical odors remain. I have read of other similar complaints online and believe there is a manufacturing defect that makes the car unsafe. The exposure to carcinogenic coolant fumes and the gas fumes are dangerous. Coolant may be leaking into the engine. Other mechanical issues may be causing the drag and continued loss of power. In one instance I left the vehicle at the bmw service center with a full tank and when it was returned to me, the fuel level had dropped significantly despite having been driven a very small amount of miles by the service people. I am very concerned that these problems pose a safety hazard to not only myself, but the general public and other bmw owners who may be unaware of these issues. I feel the car is compromised by the manufacturing defects and that efforts to repair the problems continue to exist. I feel the car is unsafe and poses a safety and health hazard and that bmw is unwilling to investigate how pervasive the problem may be. I want an investigation and feel the vehicle is unsafe to drive. This is not "the ultimate driving machine." please investigate these problems and help prevent others from being unnecessarily subjected to toxic fumes and chemicals which may compromise the public's health and the safety of people on the road.
As my car was stopped at a red light, I felt a quick jerk forward and thought I was rear-ended. I looked back and there wasn't a car. As I pulled into my parking space, I was switching from reverse to drive, the car jerked again, like I was being rear ended. It felt like the car was skipping a gear (I drive an automatic). Then as I was leaving the parking lot, I pushed the gas down and for almost 2 seconds the car did nothing, then jerked hard forward and started to drive.
Vehicle did not accelerate as I was pulling out of a gas station. This is normal for this car (throttle delay). I usually plan for the poor performance, however, because of heavy traffic I pulled out in what should have been ample time to merge in. No accident occurred but if I did not know how to react it very easily could have. I do not let other family members drive this vehicle due to this issue very unsafe!! Thanks for your time.
The vehicle has a significant delay in acceleration that occurs primarily after (I) the vehicle has slowed down to a speed between 18 MPH and 24 MPH; (ii) a full stop (although it is intermittent following a full stop) and (iii) sudden surges of acceleration. The acceleration delay is most noticeable when moderate acceleration is desired. The pedal can be depressed nearly fully with no noticeable acceleration for a short period. After the delay the car will accelerate, often in a surge. From a full stop acceleration is often a jerky affair. The acceleration issues significantly compromise safety due to the unexpected vehicle performance, both with the acceleration delay and the sudden surge of acceleration that occurs after about a second to a second and a half after the accelerator has been depressed. Often times when merging into traffic the vehicle has been nearly hit as a result of the acceleration delay. Likewise, it is nearly impossible to make a left turn until a road is empty as I have no idea how long it will take to cross opposing traffic.
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