While driving down the 95 highway my car showed a fuel supply error then powered down and stoped and wouldn't restart. I had it towed to a hotel and the following morning it started while the tow truck loaded it to take to the dealer. I had a full tank of gas at the time. I could have been killed with my kids. Towed it to bmw and all they told me was to replace my battery even though I had a perfectly good battery and the and everything requiring a battery worked like radio, lights etc. I bought a new battery from them and the tech drove the car for 30 miles. Within 2 hours after leaving the dealership my car did the same thing while exiting the highway and slowing down at a stop light. A diagram flashes on the console and then a message about the fuel supply. I was assisted by calling 911 to get my kids and I to safety and my car out the way. There is a recall on the fuel module or pump for my year and make but bmw claims my VIN is not included. This is dangerous, people can get killed if the cars are stalling while in motion.
2012 BMW 528I fuel system complaints
Page 2 of 2: complaints 11 to 29 of 29, newest first, as owners wrote them.
Tl* the contact owns a 2012 bmw 528i. The contact stated that the fuel supply warning indicator illuminated while driving various speeds. After the warning, the vehicle stalled and then abruptly stopped. The vehicle was able to be restarted. The contact took the vehicle to bmw of tulsa (9702 s memorial dr, tulsa, ok 74133, (918) 663-4444) where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 124,038.
While driving, my car stalled suddenly without giving me a prior warning. It put me in an extremely dangerous situation. Bmw diagnosed it: failure in the fuel supply system. This must be investigated. This problem has also seen in other bmw models. I have 80000 miles on my car. The car is always serviced by bmw dealership.
Got fuel supply error on the vehicle, after diagnose was the fuel pump. Bought new fuel pump and module at boston bmw in allston ma. After 3 miles fuel pump fails again. Now after another 5,000 miles fuel pump failing again, got error message and car turned off. Smh, 3 new fuel pumps in less than a year! This is insane! Bmw keep saying my car is not in the recall of fuel pump when it should be! Worst part is that is that both times I been driving 40+ miles and vehicle just shuts off in the middle of the road!
Car shut down without any warning , it will cause a major and serious damage, happened with another family member own a same car
Car stalls while driving on the highway and message pops up on the screen saying 'fuel supply full drive performance not available,drive moderately and car shutdown and won't start. After an hour or so it will start back up . Took it to the shop twice but no codes . This has happened 3 times.
While driving, the engine stalled and completely turned off. I lost power steering and the ability to use my breaks. I lost control of the car. I came to a stop in the intersection of two streets where the speed limit was 45 MPH. United bmw - roswell, ga said the fuel pump failed and it shorted the ekps module. $1900 in total. Bmw has issued recalls for the fuel pump failure for years 2007 to 2012. Bmw recalls various vehicles with fuel pump issue the fuel pump may stop working, possibly causing an engine stall https://www.consumeraffairs.com/news/bmw-recalls-various-vehicles-with-fuel-pump-issue-102816.html
Tl* the contact owns a 2012 bmw 528i. While driving 55 MPH, the vehicle stalled. The contact stated that the failure was the same as indicated in the federal safety agency campaign number: 16v746000 (fuel system, gasoline). The vehicle was towed to the contact's residence. The contact notified an independent mechanic who diagnosed that the fuel pump monitor was burned and the fuel pump failed. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 30,420. The VIN was not available.
Tl* the contact owns a 2012 bmw 528i. While driving 30 MPH, the fuel supply indicator illuminated and the vehicle stalled. The contact waited a few minutes and was able to restart the vehicle to continue driving. The contact stated that the failure occurred twice. The vehicle was taken to bmw of monrovia (1425 mountain ave, monrovia, ca 91016) who stated that the vehicle was not included in the federal safety agency campaign number: 16v746000 (fuel system, gasoline). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 53,500.
I own a 2012 bmw 528i (oct 2011). While driving various speeds, the engine suddenly stalled and became inoperable. The failure occurred while driving on the freeway. The vehicle was taken to an bmw where it was diagnosed that the fuel pump module was faulty and needed to be replaced. I was informed that the VIN was not included in the federal safety agency campaign number: 16v746000 (fuel system), although the vehicle experienced the same failure listed in the recall. The failure mileage was 63000. This is illegal and unfair.
I have a oct 2011 bmw 528i and it stalled out while I was traveling in excess of 45 miles per hour on a very busy street on 03/13/2018. The service indicator for the fuel pump illuminated. It would not restart, so it was towed. The cause was a fuel pump failure. We were lucky that we didn't crash on the highway. The dealership won't accept my car as the recall because the car was manufactured in oct 2011, but it has the same failure as the other car that was recalled.
Tl* the contact owns a 2012 bmw 528i. While driving various speeds, the engine suddenly stalled and became inoperable. On two separate occasions, the failure occurred while driving on the freeway. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump module was faulty and needed to be replaced. The vehicle was not repaired. The local dealer was called (bob smich bmw, 818‑346‑3144) and the manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency campaign number: 16v746000 (fuel system), although the vehicle experienced the same failure listed in the recall. The failure mileage was 95,000.
My car was manufactured in the recall of a fuel pump module but the VIN is not listed so recall does not effect my car. How is this possible and dangerous lost power on highway
While driving, the car started to hesitate, didn't accelerate, and shut down. While turning out of the gas station onto the major road, it stalled. I had to put the car in park and then tried to restart it. After the third try it restarted. Once after starting the vehicle, the car started to shake violently and a message came up about the powertrain.
Car was on while parked and just shut off would not start back up . Took it to the dealership found out that the fuel pump and module needs to be replaced
On two occasions vehicle suddenly offers an alert and stops accelerating and stalls on the freeway leaving us stranded. The car was taken to the bmw dealer and corporate was made aware of the situation after the first incident and didn't fix it. They kept it for about approx10 days and only replaced the battery. Three weeks later the second incident happened. This time we took a picture of the alert on dash screen which said fuel supply problem. They replaced the fuel pump but obviously their parts are faulty. They didn't convey to me that they fixed the problem with the pump but only that they put in a new one. The car placed us in life threatening situations and we are not secure driving it. I asked for bmw to reacquire the vehicle but they refused. There is no guarantee the car will not so the same thing. I imagine thousands of customers have experienced the same problem yet ,bmw didn't catch and did my car after the first incident. The car was in motion on the freeway with fast moving traffic in both cases. We are very fearful and disgusted. Date below not exact.
My bmw 528i 2012 I bought used in april 2015. In november 2015 my check engine light came on. Then it went away , but a week later it came on and another light saying the coolant was low. I took it to be topped off that did not work. My car went from yellow zone to red severe when driving home with my kids on a busy street. My car begin to overheat . I took it home immediately . The car loss all power it would not drive faster than 25 MPH . I knew what ever it was going to be costly. My car sat for a month until I thought I had enough money to fix. Low and behold I took it to a bmw dealership there have been one campaign for thermostat and one recall on the oil filter housing. There has seem to be an issue I was unaware about. The dealer is saying because of the coolant mixing with oil and the car overheating there is possible engine damage. 20k worth of damages . I hoping bmw helps because my car is at the dealer still because of this horrible malfunction. I have attached a thread I found online that bmw sent out to all the consumers in july 2015 that I was not made aware of.
Driving in the hov at approximately 9pm when an alert message "drivetrain malfunction, drive moderately" displays. Car engine immediately cuts out and we have no propulsion. We are unable to move to a safe location and wind up on a narrow shoulder of the lie in ny. Police come and close down 2 lanes to prevent collision (extremely dangerous road conditions). We were unable to start the car or shift it into neutral. Car was towed. Bmw notifies us that fuel sensors malfunctioned resulting in us running out of gas even thought the indicator showed we had 1/2 tank. However because we were over the 50,000 mile warranty we would be responsible for replacing. . Bmw is looking for us to pay $3,100 to have the fuel sensors replaced. I researched this and found that bmw had issued a recall on its 2011 5 series sedans and 2012 5 series gt for a fuel sensor malfunction that mirrors exactly what happened to us. We purchased our bmw nov 2011. We strongly believe this fuel sensor defect both in design and functionality is the reason behind what happened to us. Put my family and 6 police patrol men in harms way. Notified bmw that they need to extend their recall to other 2012 5 series sedans given our experience. Felt compelled to notify you as there may be other drivers who will be put in harms way if this problem is not reconciled on all 2012 5 series sedans. We were lucky we were not injured. Someone else might not be.
While driving in metro detroit last night my 2012 bmw 528i xdrive suddenly flashed a "fuel system malfunction" message, lurched and came to a dead stop just past the intersection of novi road and 10 mile. I was two miles from the expressway and my wife and children were with me in the car. Had I made it to I-96 - just two miles up the road - and this happened, we very likely would have been involved in a major accident. Police were called because I was in the middle of the street. The car was electronically locked. I could not put the car in neutral to move it out of the roadway. Bmw service finally managed to get the car towed 8 hours later because few tow trucks lacked the equipment needed to move the car without damage. There is no manual override to allow you to put the car in neutral, it can only be accessed by a service tech underneath the car. My service advisor was well aware of the problem. This is a major hazard and huge design flaw. There is no mechanical linkage to either the start/stop button or the shifter. It's all electronically controlled. I shudder to think what would have happened had the car stalled on the interstate. Now I'm stuck with a car I don't feel safe driving.
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