Vehicle stalled at 60mph in free way without giving any check engine lights. I barely was able to pull over safely which could have ended in a big accident. This is a High Pressure Fuel Pump (HPFP) failure as stated in recalls for these same vehicle model and years 2014-2018. Need to assure BMW takes responsibility for all vehicles to assure that this failure is avoided in all vehicles and not in some and prevent future potential accidents or death.
2014 BMW 535D fuel system complaints
Page 2 of 2: complaints 11 to 29 of 29, newest first, as owners wrote them.
The contact owns a 2014 BMW 535D. The contact stated while driving approximately 10 MPH, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the high-pressure fuel pump had failed, and the entire fuel system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the federal safety agency Campaign Number: 21V586000 (Fuel System, Diesel). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 130,000.
The high-pressure fuel pump on my 2014 BMW 535D failed while driving at 55 MPH, causing a sudden, and dangerous shut down of the vehicle. I was barely able to get the vehicle off the road and had to block one lane of traffic until the vehicle was towed away. The car lost power QUICK and then would not start back up after it shut off. This specific issue is listed for the exact year, make, and model of my vehicle, but all searches say my specific VIN is not affected. I believe my vehicle should absolutely be included under this recall. Two mechanics have inspected the system, including CROWNE BMW of GREENSBORO, NC. Crowne BMW of Greensboro states that there is metal debris found in the fuel tank, pointing to a failure of the high-pressure fuel pump. Not seeing any active recalls, a previous mechanic had replaced the fuel pump and 2 of the 6 injectors, but this did not remedy the issue. The car still does not function properly, constantly gives warning lights, and runs poorly, like it's starving for fuel. It is my belief that these metal shavings have contaminated and ruined the entire fuel system on my car and likely caused irreparable damage to the engine as well. I believe BMW should be responsible for this faulty fuel pump and thus, the damage to my entire fuel system and engine. I would hate for this issue to happen to someone else or a family on the highway and cause a serious injury or even a death.
there is an active recall on my current vehicle. i am in california and i cannot reregister until it is completed. recall states may cause fire. dealer states "no remedy available". so now i have a 5000lb paperweight in my driveway.
The contact owns a 2014 BMW 535D. The contact received notification of the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had experienced the failure. VIN tool confirms parts not available.
Fuel injectors not working check engine lights on. Car has 50,000 miles throwing fault 24BB00, recall for models a year after this one, with an extended warranty. The problem has been confirmed by two dealers and a garage. The car is presently at a BMW repair shop awaiting repair. why not this one?
The contact owns a 2014 BMW 535D. The contact received notification of the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 535D. The contact received notification of the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
High pressure fuel pump failure at 96k miles Cost over 2k to replace No symptoms just sudden catastrophic failure of cp4.2
The contact owns a 2014 BMW 535D. The contact received notification of the federal safety agency Campaign Number: 21V586000 (Fuel System, Diesel) and 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available after several appointments were scheduled. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect (21V586000). VIN tool confirms parts not available (21V907000).
In January of 2020 the car stopped running while driving down the highway without warning. Upon restart the check engine light and chassis stabilization warning lights came on. I had the car towed to BMW. I was given an estimate of $18,000 to replace the entire fuel system. The problem was a faulty fuel pump that put metal shavings into the pump and fuel system. This is a known BMW problem. In fact there's a recall on my exact model for this issue but my VIN was not included. I feel it should be. I contacted BMW North America but was told there's nothing they can do. This is a diesel engine with under 125,000 miles on it. This should not have happened.
The contact owns a 2014 BMW 535D. The contact stated while driving 25 mph, the vehicle stalled with the power train failure message displayed. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 21V586000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was diagnosed by an independent mechanic with needing the high-pressure fuel pump replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in the recall. The failure mileage was approximately 91,000.
Message comes on the console indicating drivetrain fault and about 2 seconds later looses all engine power while driving on a highway. Was able to pull over to the shoulder as the traffic was very limited on the road. Diagnosis by bmw repair shop is that the high pressure fuel pump has failed.
I received several safety recall notices from bmw over the last 2 years, every time I call bmw, I am told "the necessary parts are not available". I have an engine check light on my dashboard most likely caused by egr cooler malfunction. Really frustrated about not being able to get this issue resolved by bmw.
Tl* the contact owns a 2014 bmw 535d. While driving 40 MPH, the vehicle stalled without warning and was unable to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the high pressure fuel pump failed. The vehicle was later taken to herrin-gear bmw of jackson (located at 1685 high st, jackson, ms 39202, (601) 354-2269) where it was diagnosed that the high pressure fuel pump needed to be replaced. The vehicle was repaired. The dealer also informed the contact that the timing chain needed to be replaced. The vehicle was not repaired for the timing chain failure due to the repair fees. The manufacturer was notified of the failures and provided case number: 1-4011097971. The approximate failure mileage was 110,000.
The car's engineer light came on, so it was sent to the dealership for repair. The indicated repair item was a control sensor. I picked up the car after repair in the morning of 11/7. The car was driving fine. Around lunch time the same day, just as I was getting on the highway, the engine started to sputter violently. Luckily, I was still on the right lane. I quickly turned towards the shoulder before the car died completely. All of this happened within less than a minute. The car can not be put to neutral to be moved. The emergency light only came on for around 10 minutes before it was totally shut off. The shoulder was very narrow, so my car was still partially on the right lane. Many cars came from behind at >60mph speed. I feel that I was in a very dangerous situation until high patrol came to secure the lane, which was about 40 minutes later. If this happened after I switched to the middle lane, without even emergency light to warn the cars behind, I think I would be dead by now. The car is in the dealership. They are saying it is the high pressure fuel pump failure.
Tl* the contact owns a 2014 bmw 535d. The contact stated that the vehicle stalled without warning and could not be moved off the road. The vehicle was towed to the contact's home and then to the dealer (pacific bmw, 800 s brand blvd, glendale, ca 91204, (818) 246-5600). The dealer stated that the entire fuel system had to be replaced due to a faulty high pressure fuel pump, which released metal fragments through the system. The total repair cost would be between $14,000 and $16,000. The manufacturer sent a notice to the contact stating that the faulty fuel pump was a known failure and that a special item specific warranty would be issued for seven years or 100,000 miles. The contact spoke with the manufacturer and stated that he no longer wanted the vehicle. A case manager was assigned, but had not yet called the contact. The failure mileage was 78,869.
The fuel delivery system in my car failed at 70mph on a crowded highway on 8/24/2017. The dashboard engine light went on. The car coasted to a stop in a dangerous location. There was no way for the car to be put into neutral so that it could be pushed to a safe location. Someone is going to get killed in one of these cars if bmw isn't made to fix the problem
I hit a piece of truck tire debris on I-495n in marlboro ma at night and I was unable to stop and inspect for damage due to heavy traffic. All seemed ok. 15 minutes later in chelmsford ma, the car gave "drivetrain malfunction, reduced power, drive gently" message and continued to lose power and slow down. I pulled over safely to the breakdown lane and then the engine stopped and could not be restarted again. Tire debris from earlier ruptured part of the fuel system and caused the car to dump diesel fuel on the highway and the engine eventually stopped due to running out of fuel. Given that the car has all-wheel drive (awd), a flatbed truck is required for towing. No other tow method is allowed. This requires being able to put the transmission in neutral (n) while the car is disabled and release the parking brake in order to move the vehicle. The parking brake (electric control) was able to be released but there is no easy way and no documentation readily available to override the electronic shift interlock for the transmission. The car is unable to be pushed, towed, or rolled without being able to get the car into neutral while the car is disabled. Placing the transmission into neutral normally requires starting the engine first which was not possible due to no fuel and there is no manual override or documented procedure available to override the interlock so that the car can be moved while disabled. The flatbed truck operator had to get creative and skid the car onto the flatbed in order to pick it up. The disturbing thing about this incident is that the electronic shift control for the transmission has no override for the interlock for moving the vehicle when disabled. Older cars had a mechanical link between the shift lever and transmission so a manual override was easy to do. New cars now have all electronic controls instead of a mechanical linkage.
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