Fuel pump cut out unexpectedly while driving at posted speed limit of 60 MPH. Almost run over by tractor trailer while pulling car to side of the road. Car was later re-started.
2009 BMW 535I fuel system complaints
Page 2 of 3: complaints 11 to 40 of 42, newest first, as owners wrote them.
I am requesting the federal safety agency investigate this known dangerous defect and issue a mandated recall to protect the public. Fuel pump failure or related failures can cause a car to be unable to move out of a dangerous highway after engine power failure at idle, causing risk to human life. On 08-08-17, I was on interstate in stopped traffic. My 2009 bmw 535xi with 115, 502 miles on it quit running. Traffic cleared and I could not get the vehicle to start, run, and move. It would start, but it would then quit running before I could place it in gear. Interstate traffic was approaching at 60 to 70 MPH. My three passengers got out and pushed the vehicle while I steered it in neutral, not running, off the roadway. We had a near miss collision from approaching vehicles on the interstate. The dash display said "high pressure fuel pump failure." after sitting 5 minutes, the car started and appeared to run normally. I e-mailed bmw and they said they had extended their warranty on high pressure fuel pump to 10 years or 120,000 miles, and said take it to bmw service center. On 08-10-17 bmw dealer diagnosed it and said it was the "low pressure fuel pump located inside the fuel tank had failed." they offered to replace it at a cost of $2,079.90, stating "bmw does not offer recalls." four people were almost killed. Bmw has "extended the warranty to 120,000 miles on high pressure fuel pump" but not on the "low pressure fuel pump." I asked service tech if he was sure it was "low pressure fuel pump failure" if vehicle could run intermittently. He offered no satisfactory explanation, comparing it to a "light bulb than can work some times and not work some times." I am requesting the federal safety agency investigate this known dangerous defect and issue a mandated recall to protect the public.
I was driving on the highways, amidst other vehicles when the engine completely lost power and stopped running. I was very lucky that I did not create an accident. The vehicle just shut itself off while going 60!! I lost power steering but managed to pull off to the side of the road. The vehicle would then not start and on the idrive it gave me a fuel pump warning . About an hour later after calling for assistance, I started the vehicle and it was as if nothing had occured. The warning dissappearing and it drove normally. It has since then done this same thing 4 other times. I have read many other complaints similar to mine and want to know if this vehicle is recalled and if not then why is it not recalled?
Takata recall. The vehicle just shuts right off without any warning sign or check engine light. The vehicle loses power on the highway without any warning sign and it's absolutely dangerous and it can causes a serious accident. Bmw has issued a recall on later models but not this model. Once the vehicle turns completely off a message on the vehicles idrive displays "fuel pump failure." after the vehicle cools down for 20-30 minutes it starts back up and it happens again without notice maybe days later or weeks later. It's a dangerous issue and there's no way to detect it so warranty companies are giving a hard time to cover the costs and it's listed as covered under extended warranty. Very dangerous issue and it's something bmw should look into with the older model as well. Currently there's a recall on the 2010-2011 models for doing the same exact thing with the high pressure fuel pump.
My 2009 bmw 535i x drive continues to have stalling issues. I'm tired of taking it in to bmw to have them charge me and say nothing is wrong just to have my car constantly shutting down over and over. My car has pretty much been rebuilt because of this issue and it continues to happen. I do not feel that I should have to keep paying for a problem that is not resolved. My high pressure fuel pump, fuel pump, battery, high and low pressure senors have been replaced. I've had my oil changed and fuel line flushed and the problem is still occurring. I truly enjoy the vehicle when its working but I'm just at the point of trading it in for another vehicle other then bmw.
While driving from work on a busy friday afternoon the vehicle's check engine light comes on and the computer screen states "engine malfunction! Reducing power" "high pressure fuel pump malfunction" less than a minute the engine stalled. Leaving me stranded on the bridge for hours, try to start the car but it won't start. The high pressure fuel system has been replaced with a new revision but still didn't solve the problem.
I was traveling on the interstate going 75mph when my car lost all power, shut off and left me without power and stranded due to a fuel pump. Upon further investigation I've found that bmw and specifically the "n54" motor that I have a severe amount of complaints for this exact reason. There was an extended warranty put in place for certain parts however not all the parts that cause this type of a failure. I've tried working professionally with bmw of USA but because I wasn't involved in a crash from said failure they just refuse to help. I do not think any car with less than 100k miles on it should by any means have this severe of a break down potentially causing a rather fatal outcome. Luckily I am an aggressive driver and can handle a car with lost power and not collide into a wall which I nearly did. This needs to be addressed with bmw USA as it is unacceptable for a high end turbo vehicle to have complete failure while driving at highway speeds. Bmw forums all over the internet have shown me thousands of people have this problem. Sadly they may not know the federal safety agency exists to file a complaint. I sincerely hope your group can help us helpless consumers of bmw products gain a safer driving experience. Bmw recalling one fuel pump and not the other, or extending the warranty on turbos yet not the subsequent parts that they operate and it causing this type of a break down is truly truly scary as well as unacceptable. Please help!
Fuel pump!, near the gas tank. I can't go very far in my car without it cutting off. I have had it diagnosed by bmw. I have been towed off the highway ( grand central exit 19) while being stuck in an unsafe condition on 10/13/16. I hear 3 consecutive beeps then within 5 minutes or less the car shuts down and the system shows fuel pump!. I have had the high pressure fuel pump replace by bmw, however that does not seem to be the problem. I am not enjoying my car. The recall announced on 10/28/2016, should also include the 2009 bmw 5 series. I love the bmw cars, however it has become the ultimate driving nightmare. Please include the 2009 series in the recall.
The car engine *completely* shutdown while being driven, *without* any warning; had just exited major interstate highway (I-95), and was still on exit ramp when this happened. The car was still in motion, the driver, luckily, was able to bring the car to the side of the ramp without any other damage. Diagnosis by nearest bmw dealer service indicated a simultaneous short circuit in the ekps (controller?) module, a fault in the main (low pressure) fuel pump and another short circuit in fuel pressure sensor. All this happened, simultaneously, without warning, in a very well maintained, dealer-serviced, low mileage (42000 miles) bmw 535i (yr 2009) vehicle. The fact that the engine *completely* shutdown, on an exit ramp of a major highway, and could not be restarted created a very hazardous condition for the driver of the vehicle and for other drivers on the road was well. Had this happened on the highway itself, and not on the exit ramp, there could have been a serious accident. Car engines of this sort ought to have *significant amount of redundancy* built into them so they don't shut down while in motion due to a "sensor" short circuit. The amount of electronics being used in modern cars has increased exponentially, but I feel that the manufacturer may not have built enough safeguards / redundancies in their systems to prevent this from happening. This was a major malfunction in a moving vehicle (and this could have easily happened at high speeds as well; luckily it occurred at a slower speed on an exit ramp). Such incidents need to be investigated thoroughly.
Takata recall, I bought the car back in late august, at a dealership called deluxe auto located in linden, new jersey. The dealership offered me a warranty, 30 days free and 90 days to decide to get the warranty or not. The initial offer was about 60$ monthly, at 79k miles. After having the car for a month driving on the highway late at night the car starting shaking and turned off on the highway. Fuel pump errors. Car was towed off the highway. After a few hrs car started and ran normally. Went to the dealership, got warranty. The offer now was at 120$ a month. They did the job, car ran normally. Happened again in brooklyn, sent car back to dealer they said nothing came up on the computer, nothing they can do. After a few months same thing happened. This time in connecticut, sent it to the nearest mechanic shop, bill came to 850, not including towing 138$. Now back to my dealership, when I went to them to pay for the warranty, my father used his credit card, since then I figured it would charge it monthly automatically. That is not the case, as I found out the dealership said nothing they can do. Other problem, car started leaking oil, on oil housing unit, engine oil valve. Got them both fixed at about 500$ at a local mechanic shop. Now a week later, at 1am of march 7th of 2016 I'm starting the car, it turns on and gives an error "engine reduced power" and "engine pressure too low, shut off engine immediately ". I'm about to be 22, gonna start college soon, I have been making payments to a 20k car, on top of all the maintance problems that this dealership sold me and tricked me into. I dont know if me writing all this would help me in any way but this sucks, on top of me being trapped on a highway until a tow truck comes, in nyc, 2 times where cars fly by you I want that when dealership sell cars to be sure that the customers are safe driving them.I hope it helps.
Car stopped while on freeway moving at 50 miles per hour with my visually impaired grandchild very scary. Warning light came on fuel pump malfunction and car just stopped. Took it to conrad they say it is the high pressure fuel pump and I need to take it to bmw under recall bmw says it is the low pressure fuel pump but they are not sure it will fix the problem. Bmw need to fix this problem I thank god we were not hit yesterday on the freeway.
Driving on the highway, engine stops. First warning "engine malfunction, reduced power. But it had already stopped. After narrowing missing traffic parked in breakdown lane. Next warning fuel pump failure. Car would not re-start for an hour until tow truck arrived. Had to be towed to bmw dealer. Dealer reports low pressure fuel pump. Engine died again at dealers
The car suddenly displayed a warning saying the fuel pump malfunction and gave a notice that engine may shutdown immediately and to pull to a side. We complied - though it may have been pretty dangerous if we were on highways or in traffic. Tried to start again, the same issue. Got it toed to the bmw dealership. The dealer diagnosed the issue to be the high pressure injection pump and told us it is not covered. We called bmw and they told it is now covered as it has an extended warranty. We tell the dealer and the dealer tells us it is covered but another part edk pf is now not covered as it did show fault codes that were earlier than the fuel pump fault codes. My issue is if the fuel pump and edk work hand-in-hand, won't the two to be covered by bmw? Why it should matter, which did show fault codes first? Infact this is pretty dangerous situation and I wish bmw recalls and checks all vehicles and fix all the parts that are affected.
Vehicle shutters and misfires when automatic transmission downshifts while attempting to accelerate at cruising speeds. Engine light comes on and has reduced power until vehicle is restarted. Major safety concern when attempting to merge onto highway.
I was driving on the highway and all of a sudden when I tried to switch lanes, the car just made a big fumble and almost stalled. The traffic behind nearly became fatal as the car did not accelerate and I was very luck to have pulled back with the passing car barely hitting my mirror. I have taken this car to the dealer on many occasions and they have changed out all the injectors and still the car is having this problem. Every time I go to the dealer they keep changing the fuel injectors or recalibrating them. A simple google search will show that this is an on going issue with these cars and bmw of north america does not want to do anything about it. Even though this was reported before the end of the manufacturer's warranty and still ongoing, they refuse to cover the repairs. This is absurd and they should be held responsible as my family and my life is in danger every time we take to any road with this car. We are not in a financial position to afford repairs as it is very expensive and unfortunately we are forced to take a risk every time we have somewhere to go. My pregnant wife and my self has missed almost 20 times where another car could have hit us. I fear one of these days we will not be so lucky . Please help.
Purchased a 2009 bmw 535i xdrive (VIN# [xxx]) in march 2013. In june of 2013 I began to have issues with the fuel system. The car was brought to my local bmw dealer and I was told there was an issue with one of the fuel injectors. They indicated the injectors were under recall however my car had already had the recall completed. Under further investigation it came to light that only three of the six injectors were replaced under the prior recall work. The dealership refused to replace the bad injector under the recall even though it was not one of the ones replaced under the original warranty work. They indicated they contacted bmwna and that they refused to approve the replacement of the injector even though it was not dealt with under the original recall work.I ended up having my local bmw mechanic replace this injector. This november 2014 I began having an issue with another of the recalled injectors that had yet to be replaced. This injector while driving became loose and broke a fuel line damaging the cylinder head of the engine where the injector is located. Due to the damage to the head, the injector located in cylinder 5 continues to loose the o-ring. This renders the car undrivable. This is my third bmw and I have to say this is the first time I have ever had these kinds of problem. I have already had to replace the high pressure fuel pump, one fuel injector, water pump and crank seal. In addition the trunk leaks creating issues with my battery and sos system. I have learned though much research that this car model has many known problems with the fuel system, injectors, high pressure fuel pump, etc. I would appreciate someone looking into this and how the current issue with the injector and now head can be resolved since this injector should have been replaced under the original warranty work long before the head was damaged. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
In the 4 1/2 years that my 535xi has been in service, the fuel injectors have needed to be replaced 3 times (sept 2011, jan 2013, and sept 2014). The problems have manifested themselves when driving on highways and the vehicle loses most power and begins shaking and the check engine gases light comes on. The most recent time occurred while on an interstate tollway between exits 15 miles apart making for a dangerous situation as I lost speed and any ability to accelerate. Efforts to have bmw cover the repairs (estimated at $2,200 including new plugs), were both unsuccessful and frustrating. The dealer provided zero assistance. I contacted bmw na and stated that having to replace the fuel injectors 3 times in 4 1/2 years indicates a defective design and results in dangerous situations. I was told that they would investigate and inform me whether the repairs would be covered. They said they would notify me within 3-5 business days although they would try to expedite the process since I was without a car. At the end of the 5th business day, there was no response so I called and the person I needed to speak with was in a meeting and was supposed to call me back. After another full business day and no call, I called a again and was told that there was no coverage but they did not provide any rationale. This has been a repetitive and dangerous problem.
This is the second time I have my fuel pump replaced because it failed. The first time it happened while I was in the middle of an express way with fast moving cars. I believe that this pose a significant safety risk to the passengers because they could get run over by other cars. The car stalls without warning it just stops. I've complained to bmw about this and they pretend that there is no problem. They replaced the first fuel pump then it happened again and their solution is to replace the same part again. They need to figure out why its failing in the first place.
On an early cold morning, I crank my car and after it started I noticed that my check engine light came on; it stalled out and I had to restart it. This car has been in and out of the repair shop (bmw) within the last year approximately four times. The major reason was fuel problems. I had a diagnostic test done on it and the bmw repair shop stated that I needed all injectors, spark plugs and a fuel inlet valve replaced which will cost about 2200. The problem I have is that bmw published this information to correct an ongoing problem with 535i twin turbo fuel system; however at the consumers' expense. I spoke with a supervisor in customer relationship and she stated that bmw was not response for or repairing it.
2009 bmw 535i. Consumer writes in regards to engine malfunction that caused vehicle fire. *smd the consumer stated the vehicle was in the process of being towed, when it caught on fire. The consumer stated there was no unusual service history. The high pressure fuel pump was replaced twice, once as a recall. The vehicle was serviced for stalling problems, which was the same issue that occurred on the day of the fire.
My first incident occurred while I was traveling on I-185. My vehicle suddenly lost power and began sputtering and check engine light came on. This happened while traffic was heavy but miraculously I was able to merge over to the emergency lane and exit off the interstate. Bmw dealership diagnosis it as a failed in-tank electric fuel pump and sensor. It was repaired and I paid 1254.00. Unfortunately, a week later, I experienced another loss of engine power and check engine light came on while I was traveling on the interstate. This time bmw dealership told me they had to upgrade software and change out some injectors and that should solve my problem. I bought this car to drive it and not send it back and forth to the repair shop.
Vehicle had loss of power, shaky at start up. Vehicle had a loss power to only go about 5mph. Vehicle was towed to dealer.
Sudden loss of engine power, engine light came on. Bmw reprogrammed the computer but so far it has happened 3 times (at 8,000miles, 13,000 miles and 18,000 miles).
Purchased a bmw 535i x drive in april 2009. Since april 2010, the car has been in for service 4 times, most recently august 2010. All 4 times, the car's engine lights have come on - oxygen sensors have been replaced twice. A problem in the fuel area/catalyst converter was just fixed in july. Last problem was at 18,400 miles - driving on highway at 70mph out of town in another state at 10:45pm, an audible signal went off and then 2 engine lights appears in my speedometer area. Also, in the navigation area, engine malfunction reduced power error message. The car began shaking and the power was reduced down to 40mph. At that point, 225 miles from home, needed to turn back and drive 45 minutes from the city that I just left. Car was towed to a city 60 miles from there and the service manager told me immediately it was the hpfp problem. At that time, he also stated that the fuel injectors are not a problem now, but it is very likely that they will go bad within 6 months from now. Confidence has been lost in this new car and safety concerns for driving this car more than 25-30 miles out of my home city. Extremely concerned about breaking down and stranded again.
While driving my bmw, the engine stalled out on the highway and forced me to expedite myself to a safe location. The engine would shake and rattle at idle, and the car was sent into limp mode by the PCM. This occurred numerous times in the following days, and always at random times and speeds. I was lucky enough to not be passing someone on the highway, or entering/exiting the on/off ramps when it occurred. I am forced to take ultra safe routes that offer slower speeds. This issue seems to be very common with this engine make and model, and must be addressed as this will eventually cause a injury/accident/ or worse, fatality. Please look into this issue and have the people responsible fix their mistakes.
Normal driving the vehicle begins to shake losing power. The vehicle's check engine light comes on and the computer screen states "engine malfunction! Reducing power". The high pressure fuel system has been replaced 3 times by bmw. Bmw acknowledges they have a problem but has no repair for the situation.
Sudden loss of power entering highway. Dealer confirmed failure of high pressure fuel pump 2009 bmw 535i with 10k miles.
2009 bmw 335ix with 10,400 miles. Sudden high pressure fuel pump failure, causing immediate decrease in power, rough idle, and poor handling. Engine service icons illuminated. Car towed to dealer, dealer fixed problem, dealership service manager could not guarantee that it will not happen again as..."bmw is aware of these fuel pump failures. They are doing everything they can to solve the problem, but it has been a problem for several years now." the manufacturer should have to disclose this potentially dangerous condition and deal with it effectively... Not with an extended warranty, but with the option returning the car until they fix the problem.
My family and I was driving to san francisco and ready to cross the bay bridge. I was in my 2010 bmw 535i (the car was three months old with about 5500 miles on it. With no warning, the engine malfunction light goes on and I get a message to slow the car down. In about 2 minutes, the engine dies and the car is stalled. I was in the middle of heavy traffic, very dangerous, no where to exit. I tried to start the engine and everytime I tried to drive, the engine dies. We were blocking traffic for about 30 minutes before the chp arrived to move the car out of the traffic lanes. I was told the problem was the high pressure fuel pump system (hpfp) - bmw knows about this problem and they still have not fixed this issue. It is very dangerous -- there is no telling when this fuel pump will fail again.
My bmw 535xi sport wagon had a high pressure fuel pump replaced after 12500 mi. The engine lost most of its power and I needed to quickly exit hwy.in order not to pose a threat to others. Prior to this problem I noticed the engine took longer to start, and one time the engine seemed to sputter and temporarily become un drivable. The first time this happened, the dealer said they had to fix a problem in the cars computer. The second time , the dealer said the pump had to be replaced.
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