The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2023 BMW X1 brakes complaints
Page 2 of 3: complaints 11 to 40 of 53, newest first, as owners wrote them.
This recall (24V104) is more than 14 months old, and my BMW dealership (BMW Cleveland) has not contacted me about fixing the recall.
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 BMW X1. The contact stated while driving 45 MPH, the contact felt an abnormal thud coming from the vehicle. The contact stated that the brake pedal depressed all the way to the floorboard before the vehicle was able to come to a complete stop. The contact stated that several unknown warning lights were illuminated. The vehicle functioned as intended while driving to the residence. The vehicle was towed to a dealer where it was diagnosed that the ESC had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact stated that the vehicle was repaired three times in a year under the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The failure mileage was 21,730.
Recall Campaign No. 24V‑104 Status Remedy not available Issued FEB 12, 2024 Last Updated Mar 14, 2025 It has been over a year since this recall came out and they have yet to have a fix for all of them. I asked the BMW dealerships near me, they are only fixing: cars that are currently sitting on the lot so they can sell them and cars that are actually experiencing the issue. My car does not have the issue and BMW will not fix it. They told me to wait until maybe Summer or Fall this year but no exact date.
The contact owns a 2023 BMW X1. The contact stated while driving approximately 65 MPH, the message "Braking may Require Additional Force" was displayed. The contact stated that while depressing the brake pedal, the vehicle jerked forward. The vehicle was towed to the local dealer. The contact stated that the vehicle was repaired under an unknown recall. The contact stated that later while driving at an undisclosed speed, the messages "Chassis Stabilization", "4-WD", "Vehicle may Roll" were displayed and the check engine warning light illuminated. The cause of the failure was not yet determined. The failure mileage was 13,000.
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Recall has been going on for a year and still no remedy. I have no been able to work with this vehicle since BMW put out this recall and there has been no fix for it. I am stuck with this vehicle
There is an outstanding recall on this 2023 vehicle that has been unavailable for two more generations. The car is now in its 2025 version. It appears BMW is making no attempt to remedy this recall.
I am filing this complaint regarding the unresolved safety recall for the Integrated Brake System (IBS) on my 2023 BMW X1. The recall, issued in February 2024, addresses critical safety issues, including the potential loss of power brake assist, Antilock Brake System (ABS) failure, and compromised Dynamic Stability Control (DSC). These defects increase the risk of accidents, particularly in emergency braking situations or poor driving conditions. Since the recall’s announcement, BMW Corporate has repeatedly confirmed that no official remedy is available, most recently in December 2024. However, my original dealership, BMW of Norwood, recently contacted me and claimed they could perform the repair immediately. This is contradictory and suspicious, as I had escalated the issue to BMW Corporate earlier in the week and mentioned my intent to seek legal counsel. Additionally, I have attempted to appraise or trade my vehicle multiple times since August 2024, but the recall has made this impossible, leaving me with financial and safety concerns. The dealership’s sudden claim that parts are available, without issuing a formal notice or providing documentation, raises concerns about improper recall handling or miscommunication between BMW Corporate and its dealerships. This delay, coupled with inconsistent information, leaves me and other affected customers at ongoing risk. I respectfully request that the federal safety agency investigate BMW’s handling of this recall, ensure a consistent remedy is made available to all affected vehicles, and confirm that proper communication and compliance protocols are followed. Desired Outcome: 1.Investigate BMW’s recall handling and determine if a remedy exists. 2.Ensure consistent and accurate communication about recall remedies. 3.Require BMW to provide official documentation to affected customers when the recall is resolved.
The contact owns a 2023 BMW X1. The contact stated while driving 60 MPH in the middle lane of a freeway, the electronic parking brake engaged unintendedly, causing to vehicle to jerk to a stop. The electronic parking brake warning light was illuminated. The contact depressed the accelerator pedal and resumed normal driving; however, the failure recurred intermittently while driving. The contact was able to pull over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed while driving to the residence. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); and the vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The vehicle was repaired; however, the contact was concerned about the safety of the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 11,000.
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Service Brakes, Hydraulic, Electronic Stability Control - (ESC); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: Â 24V104000 (Â ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
A deer was standing ahead in the road and I began to brake! I was only going 25-30mph. The brakes were hard to push and it felt like something was malfunctioning eventually hitting the deer straight on!!! The Automatic Braking System did NOT work, the forward collision warning did NOT work and the BRAKES did not work after pressing hard to brake to avoid a collision!!! I have had this BMW for over a year and have had several recalls that the dealership fixed EXCEPT for the IB recall issued on 2/12/24 that they still have NO REMEDY!!!!!!! Not only is this a MAJOR safety issue that I've expressed to them many times- the worst has happened now and my braking system FAILED causing a collision!!! The Phil Hughes service dept. has lied about filling my washer fluid and that the faulty battery issue was due to it sitting too long! I drive this car EVERY DAY!! They also did not even disclose to me that there were faulty sensor issues when I had it serviced recently!! I do NOT trust them at this point!! Just this past week my check engine light went off and on. My husband unscrewed and screwed on the gas cap - the light was still on and then just went off as I was driving the next day! My battery still goes completely dead for unknown reasons....... I DO NOT FEEL SAFE!!! I am disabled from being rear-ended from a tractor trailer 4 years ago and this car has completely TRAUMATIZED me all over again and I will not drive this BMW ever again!!
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 70 MPH, the contact noticed an abnormal burning odor. The contact stated that the driver's side foot well was becoming hot. The contact stated that there was no warning light illuminated. The contact pulled over and allowed the engine to cool down. The contact stated that the brake pedal required more effort to depress, and the vehicle was taking longer to slow down. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a dealer and was advised that the parts to repair the vehicle were not available. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
While returning home with my wife and cat, we were approaching a train crossing when I attempted to slow down, already under the posted speed limit and I pressed the brakes very lightly to begin slowing to a stop. The brakes locked up and we began sliding toward the train crossing arms and moving train on the tracks, I attempted pumping the brakes at that point realizing something was very wrong. With every slight touch of the brakes the vehicle would skid more, left, and right, until we came to a screeching halt mere feet from the train crossing arms. I have been told now by BMW roadside assistance that my vehicle is still safe to use. Then when I disagreed was transferred to "master mechanic " who promptly told me it was unsafe for me and others on the road. He set up a tow and it was towed away that same day. Now I have spoken to two different Certified BMW dealers, one of whom I purchased the vehicle from. They both said there's nothing they can do about it as there's no fix. The dealer that currently has is said it's safe to drive and I need to plan to pick it up. This is an absolute disaster of immense proportions that is going to cost someone their life undoubtedly. I was willing to let the vehicle sit until a fix was made available but only to be told that they have no loaners available for me. I paid for my vehicle in full at purchase, and this is the product and service I am provided by doing so. Reprehensible.
Still no fix for this recall. Been 7 months. I am unable to use this vehicle for employment due to its recall status
The contact owns a 2023 BMW X1. The contact stated that while reversing out of a parking space at slow speeds, there was an abnormal thud, prompting the contact to depress the brake. The contact then became aware that the brake was not functioning properly. The contact stated that the brake pedal depressed all the way the floorboard before the vehicle came to a complete stop. The service brake and check engine warning lights were illuminated. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 14,000.
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Recall has been ongoing since February. Received notice and letter that remedy was available and took the car to dealer. Remedy was implemented but it still shows as an open recall. Sees like the manufacturer has failed to remedy or is not able to.
See attached document for complaint
Thankfully, I have not been involved in an accident to-date, but my 2023 BMW X1 has been the subject of a recall involving its braking system since February 2024, with no available remedy as of August 15, 2024. The lack of urgency by BMW to fix an issue involving the safety of its customers and vehicles' occupants is startling. This is unacceptable. I request that the federal safety agency investigate this issue and hold BMW accountable for remedying the issue now as it has gone beyond a reasonable amount of time to fix the issue. If a fix is not available, BMW should be made to buy back my vehicle.
The contact owns a 2023 BMW X1. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 10 MPH and attempting to depress the brake pedal, there was an excessive amount of pressure on the brake pedal while attempting to stop the vehicle. The contact stated the brake pedal felt as if the Power Brake Assist had failed. The failure occurred a second time while driving approximately 45-50 MPH. The contact stated that the Parking Brake Malfunction message was displayed on the instrument panel. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 7,000. VIN tool confirms parts not available.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2023 BMW X1?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history