2011 BMW X3: loss of power steering

Filed Nov 29, 2023 · Steering · FL

Electric Power Steering Failure. Available for inspection. SUDDEN LOSS OF POWER STEERING ASSISTANCE COULD INCREASE THE RISK OF A CRASH. Confirmed by BMW Dealer. Increased steering effort light came on when EPS fails. A CONTROL MODULE IN THE ELECTRIC POWER STEERING (EPS) UNIT MAY MALFUNCTION, RESULTING IN A SUDDEN LOSS OF POWER STEERING ASSISTANCE

Filed May 20, 2022 · Steering · 135,000 miles · ME

The contact owns a 2011 BMW X3. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic who related the failure to the federal safety agency Campaign Number: 11V341000 (Steering) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 135,000.

Filed Jan 10, 2018 · Steering · 50,049 miles · CA

After the engine was turned on, the vehicle's steering wheel was locked with an warning message of "chassis stability/steering. Chassis stability malfunction. Traction reduced. A change in steering behavior or steering wheel angle is possible. Continued driving is possible. Drive moderately. Have the system checked by the nearest bmw center." restarted the car multiple times at which point, the steering system felt fine again. After driving it for less than 10 miles on city streets, the vehicle's power steering stopped working in the midst of driving on the road. The car was extremely difficult to steer and had to come to a stop on a busy road. Tried restarting the car multiple time but kept getting the error message "steering response affected! Drive moderately. Have the system checked by the nearest bmw center." it had to be towed on a flatbed to a shop at this point. The car just barely hit 50k (50,0049) miles and had been keeping up with the maintenance regularly in the past.

Filed Mar 23, 2017 · Steering · 51,493 miles · MA

Tl* the contact owns a 2011 bmw x3. While driving various speeds, the steering became difficult to maneuver without warning. The vehicle was taken to the dealer where it was diagnosed that the automatic transmission steering box needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 11v341000 (steering). The manufacturer was made aware of the failure. The failure mileage was 51,493.

Filed Sep 10, 2012 · Electrical, Steering · CO

My vehicle suddenly lost power steering control and a yellow warning symbol appeared on the instrument panel. I experienced the problem the first time while I maneuvered a corner. I was coming out of the turn and accelerating when the steering locked up, and the loss of steering control almost caused me to crash. I took the car immediately to murray motors (in denver, co) and was advised that there was simply a computer programming "glitch" that came from the factory; the service center advised they downloaded new software and the problem was solved. Some weeks later, I again lost power steering suddenly while driving straight. I took the car into murray motors again and stressed the enormity of my concern over this frightening problem. After some days, murray motors advised me that the electronic power steering assist unit had failed. They represented they replaced the power steering rack, the electric motor mounted on the rack, and the eps module. I researched bmw recalls thereafter and found that a recall had been issued for this problem on several bmw models already. I called bmw's customer relations number (1‑800‑525‑7417) and was informed that my vehicle VIN number fell outside the scope of the current recall, and I was therefore never notified. I am writing the federal safety agency to report that bmw's recall is not broad enough as defects in the eps module and related parts exist in vehicles beyond the immediate recall. I also want the federal safety agency to know that murray motors allowed me to drive this vehicle out of their service center after the first (inadequate) repair, even though the steering complaints I reported to their service technicians were identical the description of the steering problem listed in bmw's recall letter for the x3 posted on their website. Murray motors claims to have no knowledge of this defect in any x3.

Filed Nov 19, 2011 · Steering · 1,035 miles · GA

Power steering failed. Vehicle reported that steering may be impacted. A current campaign exists though this VIN was not reported under existing campaign # 11v341000.

Filed Sep 26, 2011 · Steering · 500 miles · CA

Car reports steering malfunction and electrical power steering assist is not provided. Appears similar to issue with power steering system covered by recall 11v341000, however bmwna confirms this vehicle is not impacted by recall 11v341000.