The front passenger air bag has gone out for third time in the nine years that I have owned this vehicle.
2006 BMW X5 airbags complaints
Page 2 of 4: complaints 11 to 40 of 83, newest first, as owners wrote them.
I have been informed while car shopping that my 2006 bmw x5 has a recall for the seat belts but I have never been notified of that recall. I am disappoint that the manufacturer seem to be taking this recall lightly but lives are at risk. What is the plan to resolve this issue?
My vehicle / VIN should be included in the recall campaign no. 13v‑564: "front passenger air bag seat occupancy sensor mat." my vehicle is part of the model year 2006 x5 sav's that has the defect. But my VIN is not being recognized in the recall and is experiencing the exact defect. The air bag warning lamp on the instrument cluster and the front "passenger air bag off" lamp in the overhead console are illuminated at the same time. The sensor has become damaged over time due to the frequency of front passenger seat usage. Bmw ag has decided that the defect, which relates to motor vehicle safety, exists in the model year 2006 x5's. When I contacted bmw USA they told me my vehicle was part of the recall but they had the last digit in my VIN as a "2" instead of a "3". The rest of the VIN was the same. The VIN with the last digit as a "2" was the exact model as my vehicle (year, color, inside and out, and equipment). But for some reason my VIN is missing from the recall. Why is my VIN not part of the recall if it is the same vehicle (year and model) as others that are part of the recall? How do I have my vehicle / VIN added to the recall campaign no. 13v‑564?
Tl* the contact owns a 2006 bmw x5. While driving 40 MPH, the contact experienced a flat tire. Upon driving to the side of the road to check the tire, the passenger side curtain air bag inadvertently deployed without warning. The vehicle was not towed and was able to be driven to an independent mechanic, but was unable to diagnose the failure. The manufacturer was notified of the failure. The failure mileage was 80,000.
Passenger seat air bag sensor recalled several years ago by bmw. Was told that I would be advised when parts are available. To date bmw has not made the parts available to the dealerships so the problem cannot be corrected. This has been close to two years.
Passenger airbag is off and remains off with a passenger wearing seatbelts, I am the new owner and it was like this when I got it, previous owner never had passengers so wasnt aware it was not working, looked up recall info and there is a recall for that year and model is there anyway I can get it fixed under the recall
Tl* the contact owns a 2006 bmw x5. After the vehicle was started, the front passenger side air bag off warning light illuminated. In addition, the failure occurred when the seat was occupied. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not included in the federal safety agency campaign number: 13v564000 (air bags). The failure mileage was 99,999.
Tl* the contact owns a 2006 bmw x5. While operating the vehicle, the air bag light would illuminate. The vehicle was taken to the dealer where it was diagnosed that the air bag detection mat was defective. The vehicle was repaired, but the failure recurred approximately 4 1/2 years later. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the federal safety agency campaign number: 13v564000 (air bags). The contact indicated that the vehicle experienced the same failure listed in the recall. The vehicle was not repaired a second time. The failure mileage was 49,407.
Passenger air bag sensor defective related to recall 13v564000. Defective sensor mat causes airbag to be turned off at all times. Called bmw they stated to take vehicle to dealership before the end of 2015. Dealer would not honor recall for this vehicle.
The passenger side air bag off warning light came on and stays on. The dealer reset the computer. Light went off. The failure recurred again in a few months. The vehicle was taken to the dealer where it was diagnosed that the sensor needed to be replaced. I was informed that my VIN did not meet the recall for replacing the failed mat sensor although other 2006 bmw x5s were recalled for that same failure. The warning light is presently on. I have read of many examples of the same problem. The aging mat become brittle and cracks breaking the circuit. Bmw needs to send me a letter and replace my passenger seat mat sensor for free before I have an accident and the passenger is injured.
Tl* the contact owns a 2006 bmw x5. The contact stated that the passenger side air bag warning light remained illuminated. The failure recurred multiple times. The vehicle was taken to the dealer where it was diagnosed that the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 114,000.
Tl*the contact owns a 2006 bmw x5. The contact received notification of the federal safety agency campaign number: 13v564000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
In january of 2014, I received a letter telling me that my vehicle needed the front passenger seat air bag sensor mat fixed. They went on to say that they would let me know when the parts came in. Next, in june of 2014, they sent me a letter that the parts are in and to schedule the work. I have now taken my vehicle back multiple times and they are saying that they still don't have the parts. I have called bmw corporate and no one will help me get this problem fixed...they just keep giving me the run around...
Bmw issued important safety recall 13v‑564, which involves the front passenger air bag seat occupancy sensor mat, january 2014. Important safety recall 13v‑564 along with an illuminated air bag warning light, which my vehicle is displaying, effectively de-activates the passenger airbag causing an unsafe condition. January 2014 the important safety recall letter stated parts would be available for repairs march 2014. March 2014 the dealer inspected the vehicle but was unable to complete the repairs due to parts being unavailable. June 2014 bmw notified me that parts were available and to schedule repairs with the dealer. The dealer inspected the vehicle but was unable to complete the repairs due to parts being unavailable. August 2014 I contacted the dealer and was told parts are unavailable. October 2014 I contacted the dealer and was told parts are unavailable. December 2014 I contacted the dealer and was told parts are unavailable. I contacted bmw customer relations requesting specific information on the availability of parts. Bmw indicated parts were not available and would not provide more information. Bmw has not remedied the defect in a reasonable amount of time.
Tl* the contact owns a 2006 bmw x5. The contact received a notification for the federal safety agency campaign number: 13v564000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2006 bmw x5. The contact received a notification for the federal safety agency campaign number: 13v564000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to specify when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 12/23/14*lj the consumer stated the airbag was replaced after a year. Updated 05/27/15
Tl* the contact owns a 2006 bmw x5. The contact received a notification for the federal safety agency campaign number: 13v564000 (air bags). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I brought car in after I got recall notice. I was told the part had to be ordered from germany. My complaint is that it is taking longer than I feel is reasonable. Bmw refuses to provide me with a rental. I have no other car to drive and I feel unsafe driving this car.
Tl* the contact owns 2006 bmw x5. The contact received a notification for the federal safety agency campaign number: 13v564000 (air bags). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2006 bmw x5. The contact received a notification for the federal safety agency campaign number: 13v564000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
I have a 2006 bmw x5 with the sport sports package and I am experiencing these same problems as described in the recall 02 - id # 13v564000 - air bags recall 03 - id # 13v564000 - air bags:frontal:sensor/control m. I have called bmw of america and tried to get them to honor the recall but they have refused. I was told by customer rep. [xxx] that bmw have decided that my vehicle was not under that recall and that I would have to pay to get it look at before they would conceder any repairs to be covered under these recalls. I told both reps and also spoke with supervisor [xxx] that this is uncalled for since it matches the year, make, model and package that is being recalled. I first talked with [xxx] and all he had done was give me a run around that bmw would look into it and that I would need to have it checked out by a bmw service technician. I kept telling them that I was not going to pay for a diagnosis for something that is defective and should be repaired under the recalls, but once again I was told by [xxx] that I have no choice but to pay to have it looked at. I have sent may emails and had many phone calls with bmw america about this issue and I am very unsatisfied with how they are handling this issue. I feel they do not look out for their customers and don't care if this recall hurts or even kills someone. If they truly cared they would have taken in this vehicle and have done the diagnosis to see if it is the problem and have it fixed but as I have experienced with this issue bmw does not care. This is not the company that I remember bmw was standard for excellence and is to be an extremely high standard of high quality cars but when something goes wrong bmw leaves you with nothing and will not honor their mistakes to make it right. Thank you. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2006 bmw x5. The contact received a notification for recall the federal safety agency campaign number: 13v564000 (air bags). The contact stated that the time frame for the repairs was unreasonable. The manufacturer was made aware of the wait time and stated that the parts were unavailable. The vehicle had not experience a failure.
Tl* the contact owns a 2006 bmw x5. The contact stated that the air bag warning light illuminated intermittently. The failure recurred multiple times. The vehicle was taken to the dealer for a diagnosis. The technician diagnosed that the passenger seat occupancy mat was defective and needed to be replaced. Also, the technician notified the contact of recall the federal safety agency campaign number: 13v564000 (air bags). However, the vehicle was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000...updated 10/01/14
Tl* the contact owns a 2006 bmw x5. The contact received a notification for the federal safety agency campaign number: 13v564000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2006 bmw x5. The contact received a recall notification for the federal safety agency campaign number: 13v564000 (air bags). The dealer was unable to perform the recall repair since the parts were still not available. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2006 bmw x5. The contact stated that the air bag warning indicator illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer stated that the VIN was not included in the federal safety agency campaign number: 13v564000 (air bags). The failure mileage was 59,766.
Tl* the contact owns a 2006 bmw x5. The contact stated that while starting the vehicle, the air bag warning light illuminated continuously. There was a recall related to the failure under the federal safety agency campaign id number 13v564000 (air bags) however, the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The approximate failure mileage was 63,111.
I received a letter from bmw regarding recall campaign 13v‑564 in january. In that letter, they indicated that they did not have parts available to conduct the recall and expected the parts to be available in march, at which time they would notify me of the parts availability so I could schedule a service appointment with the local dealer. I have contacted the local dealer two times (after march), the second time today. After a less than comforting discussion with the local dealer, I contacted bmw north america to discuss the issue. Bmw north america informed me that they do not have the required parts and when the parts are available, will be sending out a second letter. However, they could not give me any idea as to when this would happen. So, I sit now, 6 months after receiving their first letter with no idea as to when the problem will be solved. And, by they way, my vehicle has both the air bag warning lamp on the console and the "passenger air bag off" lamp illuminated .... Indicated that, at a minimum, there is a problem with the passenger air bag. Bmw needs to solve this problem quickly.
Re campaign no. 13v‑564 front passenger air bag seat occupancy sensor mat; recall parts promised to vehicle owners for delivery march 2014; then may 2014; no parts to date. Contacted bmw local dealer and did not receive satisfaction from service manager. Front passenger seat still high risk due to air bag warning light indicating air bag deactivated. Wish to file complaint against bmw for not delivering parts to dealer and vehicle owner as promised.
Air bag signal and seat belt warning were lit on the dash, even after the passenger was out of the car. The seat belt warning chimes when passenger leaves, took it to a mechanic and he told me that the sensor needs to be replaced. Took it to bmw on 06/10/2014 they told me, there were no recalls for my car due to my VIN. Considering the fact that other vehicles are having the same problems, and are being repaired, this is very disappointing that my car can not be fixed, when this is a potentially dangerous situation.
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