Kept getting mail about a recall my car had didnt think it was that important so I stalled the process a little until I kept getting mail non stop about the matter so I finally find the time to take my car to get the recall done of course I imagined it will be a walk in the park due to the fact that it was free of charge , so after I get the recall done for fuel pump and airbags I pick vehicle up from the dealer everything seems to be fine , next day comes my car leaves me stranded on a random block and completely shuts down on me , what makes matters worst now im stuck somewhere and have to get a tow truck to take me somewhere im not bothering or move me out the way , I contact the dealer tel them whats going on they make me pay a tow truck to bring the car to them again , so I bring the car to the dealer and let them check over the work they just did on my car because I wasnt having any problems with my car before this literally none maybe a lightbulb went out that was about it nothing else even passes inspection with flying colors , so anyways pass that now they telling me that the problem is in the fuel system that they just was suppose to replace mind you I never had a problem with my vehicle and ive owned it a few years , so now I got this recall done and now this problem comes up , so now I agree to pay them 1100$ just to fix something that was suppose to be free which im not happy about one bit not only they take longer then they suppose too working on my car but few days after I pay them and take my vehicle now the same problem again !! Get stranded so now im not thinking going back because I cant afford to have something else come up and have to pay once again ! So as of now I had to take my car to my own personal mechanic so he can fix a problem my car never had prior to this recall visit im furious and spend over 3000 trying to clean up the dealers mess !
2008 BMW X5 fuel system complaints
Page 2 of 3: complaints 11 to 40 of 41, newest first, as owners wrote them.
Tl* the contact owns a 2008 bmw x5. While driving 50-70 MPH, the accelerator pedal was applied, but the brakes failed to respond and the vehicle stalled. There were no warning indicators illuminated. The vehicle was towed to the contact's residence. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The local dealer and manufacturer were not contacted. The failure mileage was 122,000.
2008 bmw x5. Consumer writes in regards to in-tank fuel pump remedy unavailable recall issues. *ld
While driving my vehicle in motion, a warning sensor came on stating that my vehicle engine was overheating. Then, my vehicle came to a complete stop, making it unable to drive.
We had a defective in-tank fuel pump replace in september 2016 by an independent mechanic. We then received a recall from bmw USA in december 2016. We've since had bmw san diego review the installation and they determined that the part installed was not a bmw part so bmw USA denied reimbursement under the tread act. We then confirmed with our mechanic that bmw parts were used and forwarded this info to bmw but they still refuse to reimburse. We replace a defective part and should be compensated . Reference; bmw correspondence [1-8113168403] . I asked for photos and their denial in writing and they refused to provide either. I saw the part initially removed and it was burned up inside the gas tank!!!
My car was apart of the recall takata . Part was repaired by bloomfield dealership, took a week . Pick up car on thursday , by friday morning the coolant light turned on . I called the office friday , no response left message , saturday called twice no response or call back . I called today monday 12/4 left a message with the receptionist as the service manager was unavailable. Was told I'd receive a call back , I have yet to hear back . . Due to their faulty repair my car is unsafe to drive
Tl* takata recall. The contact owns a 2008 bmw x5. The contact received notification of the federal safety agency campaign numbers: 16v071000 (air bags), 16v746000 (fuel system,gasoline), and 17v020000 (air bags). The parts do to the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair because the recall notices were received over a year ago. The dealer (bmw greenwich) and (bmw mamaroneck, 110 midland ave, port chester, ny 10573 (914) 881-3600) were contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. Vin tool confirms parts not available for the federal safety agency campaign numbers: 16v746000 (fuel system, gasoline) and 17v020000 (air bags). Parts distribution disconnect for the federal safety agency campaign number: 16v071000 (air bags).
Takata recall sludge forming in oil unit
Tl* the contact owns a 2008 bmw x5. The contact received notification of the federal safety agency campaign numbers: 16v071000 (air bags), 16v364000 (air bags), and 16v746000 (fuel system, gasoline). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jackie cooper bmw mini in oklahoma city, oklahoma was made aware of the recall and stated that the parts were available; however, the vehicle could not be serviced for eight to ten weeks. The manufacturer was made aware of the issue and referred the contact to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall received notified march 2016 driver's front air bag module recalled, july 2016 passenger's front air bag module recalled, and december 2016 in-tank fuel pump recalled. No notices to fix any of these items. Takata recall
Bill pearce bmw (billpearcebmw.com/) in reno, nv has in no way resolved these recalls in a timely manner. I have made at least 10 calls over the last 17 months to their service/parts department to inquire on availability of replacement parts. The engine is not running at its optimal level and is potentially getting damaged as a result of the faulty fuel pump that is under recall. I am driving at my and my family's risk due to both airbags and fuel pump not meeting safety regulations and bmw is being negligent in treating these 3 recalls as a priority. I have also escalated the matter to bmw customer relations on 7/26/17 and am awaiting their response. There is no incident related to this complaint, but I strongly believe the vehicle is not safe to drive. I have indicated the date of the first communication received by bmw as well as uploaded a pdf version of their initial notification.
We are smell gasoline inside the cabin while we were driving and also when we stop we could still smell gasoline. We took in to the bmw shop on july 5, 2017, but they said they didn't the recall in-tank fuel pump part yet
Tl* the contact owns a 2008 bmw x5. The contact received notification of the federal safety agency campaign numbers: 16v071000 (air bags), 16v746000 (fuel system, gasoline), and 17v020000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
Computer system does not function properly, causing vehicle to go into transmission error mode-vehicle abruptly loses power and speed while driving. This has happened on highway (saw our lives flash before our eyes as semis bore down on us and almost drove over us/other vehicles trying to avoid collisions and in town with several near-collisions involving ours' and other vehicles. Vehicle has had several recalls and computer system has been updated at our expense with problem not resolved and we are told we need new tranny. We do not believe this is so as when you turn off vehicle and turn it back on-code disappears and car drives fine until you go up a hill or let foot off accelerator/ accelerate, ect. Instead of addressing the problem with the computer system, dealerships make bank on replacing transmissions that soon fail again due to the computer issues.
My 2008 x5 sport 4.8i with 76,000 miles in nor ca has had 3 petrifying episodes of engine stalling in the middle of the street while driving my kids to school and myself to work at low speed -sub 40mph in middle of 2016 and early 2017! Thanks god we were saved and did not get rear ended from oncoming traffics because I was able to quickly pull the vehicle over into a side street and store plaza, but the incidents were frightful and traumatized our well-being! 2 out of 3 incidents, the vehicle could not be driven (made loud engine noise and could not start with engine light lid up) and it was towed to a bmw certified shop for repair. First and second incidents were the faulty fuel pump and the faulty oxygen sensor was for the third incident and both parts were replaced with the repair cost was more than $2000. I have had the faulty fuel pump issues repaired because safety of our family and safety of other drivers on the road comes first. Bmw has recently issue the recall on faulty fuel pump late 2016 and the part will not be available until late spring 2017. Bmw should voluntarily issue reimbursement notice for all of the repair costs on any recalled issues that were taken prior to the recalls posted to illustrate good faith to its customers. In early march 2017 we have decided to buy a reliable and safer vehicle (not a bmw) because our 2008 x5 4.8i is not safe and too distressful for us to drive and also for the safety of other drivers on the road. For the amount of money we have paid for this sport 4.8i x5 brand new in 2008, we nor anyone else would not expect that it has had many faulty and malfunction on its basic safety parts and also on other parts. Bmw should get its act together and be accountable for all of these basic safety and reliable parts to live up to its name and theme as the ultimate driving machine and not as a potential ultimate killing machine!
Tl* takata recall. The contact owns a 2008 bmw x5. The contact stated there was a fuel odor in the vehicle. The contact received notification of the federal safety agency campaign numbers: 16v071000 (air bags) and 16v746000 (fuel system, gasoline); however, the part for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repairs. The manufacturer was made aware of the issue. The failure mileage was approximately 77,000. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2008 bmw x5 .the contact received the federal safety agency campaign number: 16v364000 (air bags) and 16v746000 (fuel system, gasoline) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2008 bmw x5. The contact received notification of the federal safety agency campaign number: 16v364000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 02/21/17*lj the consumer also referenced a fuel tank recall.
Tl* takata recall. The contact owns a 2008 bmw x5. The contact received notification of the federal safety agency campaign numbers: 16v071000 (air bags), 16v364000 (air bags) and 16v746000 (fuel system, gasoline) and stated that the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect and VIN tool confirms part not available.
Takata recall - it has been about 9 months and there is still no repair parts for the driver side airbag. No parts also for the passenger airbag and now fuel pump.
The car would not startor stall at the traffic light
In october of 2015 while making a right turn very slowly into a one lane drive thru, my bmw x5 accelerated climbed up a 2 foot wall that was on the drivers side rode the front drivers side wheel upon the wall. I tried to break and pull the hand brake the car would not stop. I turned the steering wheel to the right the car hopped off the wall on to the ground and I turned off the car. The car just accelerated so fast and hard my sister and I could not believe how it climbed the tile wall with one wheel and came down to the ground. Now I had just got the car back from the dealership 5 days earlier when they replaced the water pump and replaced the 2 front tires and did a wheel alignment a $2500.00 job. It was very scary luckily there was no people or another car close by. I immediately called the dealership and took it in the next morning. I explained what happened I felt that the car had a malfunction with the accelerator it made the car go so fast and hard. It wasn't just a crash into the wall it climbed the wall. Of course bmw said the engineer said there is nothing wrong with the brakes or drive shaft? What gets to me is that I just got the car back from the local dealership. I feel like the power of the vehicle was so strong and powerful there was no way that it could hop on the wall like that and not just crash straight into the wall. Oh side note the very next morning 10-12-2015 my sister heard on abc morning news that a bmw SUV just ran into a glass window at a store the car accelerated on it's own!
Tl* the contact owns a 2008 bmw x5. The contact stated that while driving approximately 40 MPH, the vehicle decelerated independently and engaged into limp mode. The vehicle then stalled as the parking brake and engine warning light illuminated. The vehicle was able to be restarted and was taken to a dealer, who diagnosed that the braking system failed and there was an xdrive malfunction. There was a recall under the federal safety agency campaign id number 10v518000(fuel system, gasoline ) that could have been related to the failure. The approximate failure mileage was 19,150.
Tl* the contact owns a 2008 bwi x5. The contact stated that while driving approximately 35 MPH, the vehicle stalled without warning. The failure was recurring. In addition, the contact stated that the when accelerating, the vehicle would resist and feel as if it was attempting to stall. The vehicle was taken to a dealer where the mechanic diagnosed that the exhaust senor and fuel pump needed to be replaced. The vehicle had not been repaired. The manufacturer had not been made aware of the problem. The approximate failure mileage was 65,000. Updated 3/28/14*cn the consumer stated the first incident happened in august 2013, with no warning on the highway. It was determined the water pump failed. Updated 04/22/14
After the check engine light came on we took our vehicle to a local shop conway motors in everett, wa. Conway motors diagnosed the problem as a fuel pump and the wiring was burnt connecting the fuel pump. Mark at conway motors called bmw to see if there was a recall and was surprised when bmw parts in seattle stated there was not a recall but they were familiar with the problem and there had been other similar complaints with burnt wiring connected to the fuel pump. Mark advised we could not drive the vehicle and we were lucky the vehicle had not exploded. My wife drives this vehicle daily to work and bmw is aware of the issue but has not done a recall is totally unacceptable and put my wife's life in danger.
2008 bmw x5. Consumer states engine lost all power while driving *tgw the consumer stated her daughter who was driving, attempted to accelerate, but to no avail. As she steered the vehicle to the emergency lane, the engine was non-responsive. The gear shifted automatically into neutral and then into park from which it would not move. The vehicle was towed to the dealer. An inspection revealed failure of the fuel delivery system that was the subject of a nationwide recall.
2008 bmw x5 3.0si. Attorney writes on behalf of client in regards to incompetent repairs *tgw the consumer took the vehicle to the dealer, because the check engine light illuminated. Pursuant to a voluntary national bmw recall, the dealer replaced the fuel delivery unit on the vehicle. Eight days later, the vehicle stalled in the middle of the road. The entire electrical system shut down. The consumer was unsuccessful at trying to restart the vehicle as it would not come out of park. A bmw technician came to the consumers location and his inspection revealed an issue with the fuel delivery system. The exact issue that the dealer had supposedly addressed a week prior. The gas gauge showed the gas level at a little under half a tank, when in fact the vehicle had ran out of gas. Apparently, the level float was stuck on the tank siphon which obstructed a proper reading of how much gas was in the tank.
Tl*the contact owns a 2008 bmw x5. While driving approximately 30 MPH making a left turn the vehicle stalled. She stated that the fuel gauge displayed the incorrect amount of fuel without warning. The fuel gauge displayed more fuel than what was in the fuel tank. The vehicle was towed to an authorized dealer who replaced the fuel sensor. The failure and current mileages were 39,400.
Driving on highway 60mph and suddenly lost engine power. My SUV started slowing and felt like car was locking up ie. Steering wheel was harder to move. Pushing accelerator pedal did not bring any speed back to slowing SUV. I was able to get to right side shoulder from middle lane and called bmw assist for help. They were not able to help at my location in wisconsin at 8pm but did call police to keep traffic away from us (myself and 5 young children) until a friend came to pick us up. The car had to remain overnight on the highway until a flatbed truck was available to take it away the following morning. Once the engine was turned off it would not restart and needed 2 men to move it which is why it couldn't be taken away that evening. Once taken to the bmw dealer, international autos in milwaukee, wi, they told me the fuel pump had failed and they replaced it. The 2008 bmw x5 3.0si had a little over 33,000 miles on it at the time. This has not happened again after replacement of fuel pump.
Car engine died while driving at 50 miles/hr.
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