Front drive shaft snapped on the highway almost causing me to crash and when it snapped destroyed the the transfer case and the transmission causing 8k worth of damage.
2011 BMW X5 transmission complaints
Page 3 of 3: complaints 41 to 58 of 58, newest first, as owners wrote them.
I was driving on a parkway in ny when I heard a terrible crunching metal noise and I immediately had to pull over. There was no shoulder except for a small grass area which was very dangerous on this particular parkway (saw mill pkwy southbound). I stayed inside the vehicle and called for help. Police arrived in about 30 minutes and had to come block off two lanes in order for the tow truck to safely pull us out of the area. After the car was towed, I posted on forums asking for help and received a document stating that bmw had issued an extended warranty, not a recall on this particular part. The part that failed was the front drive-shaft. Apparently many other people have had this part fail on the road causing an similarly dangerous situation yet the part has not been recalled. Bmw paid for the repair and my expenses, but I felt as if I was in danger when the part failed and all others with this defective part should have it replaced prior to failure via a recall not an extended warranty. I have attached pictures of my failure as well as the document from bmw.
Severe acceleration delay from a stop pulling out into traffic nearly caused me to be broadsided. During the first 1/2 to 1 second after depressing the accelerator there is little to no reaction from the vehicle. After this pause, which is well beyond what could cause an accident, the vehicle surges uncontrollably. I found myself sideways on a wet paved road. My natural inclination after the pause was to press for more gas, any other reaction would have left me sitting in the middle of oncoming traffic. This complaint is well documented when researching bmw acceleration lag or throttle tip in on the internet. It is incredible that bmw would be able to allow such unsafe programing of their vehicles. This is sure to have caused accidents. I was lucky, others may not be.
Traveling south on inside lane of 121 near grapevine, my x5 suddenly made a really loud noises from the front left side, started losing power, liquid was spewing behind me and smoke coming out from underneath. I pulled over and saw oil gushing from the bottom of my 2011 x5. I had my 8 month old infant and my wife in the car, had to rush them out of the infant seat to ensure car does not catch on fire. Spend 2 hours waiting for tow and in the end it ended up being an front driveshaft breaking puncturing an oil pan and cutting few hoses and lines. There is an active recall on that bmw for that exact issue...updated 07/30/15 *bf updated 10/23/2017
U joint failure, driveshaft failure, hit oil pan and caused damage, then hit transmission and blew it out.
It feel like the car was vibrating while I was driving on the highway I took the exit so I can pull over and it started making clanking sound under the driver seat...when checked under the car drive shaft is missing screw as it came off and hitting the ground and car is not driveable...not sure what causes it. It could've killed us if I didn't exit as the highway was very busy and I am glad I pulled over. Reading on internet hong kong and europe have recall on this but I didn't see any recalls for this us...updated 06/01/16 *bf updated 9/26/2017
Driveshaft ujoint failure. This appears to be a know issue. Dangerous situation while driving down the highway and driveshaft comes unattached.
One year ago, made a left hand turn from complete stop, accelerating to 40 MPH? Maybe? When I heard an awful crunching noise, I stopped and saw my x5's drive shift dropped down some oil came out. The problem because the front drive shifts u-joint failures.
The car warning light came on as "reduced power". Took the car into crevier bmw in santa ana. There is a recall on the vanos system for our car. We have had multiple problems before this as well. Last june, the engine oil housing unit was replaced. Now the problem points to the vanos on the diagnostic test done at the dealer. However, the dealer and bmw north america will not address the issues. Both keep telling us that the "parts are not available" and that there is a recall on the vehicle but will look into it only when or if the parts become available. Thus, for them to repair the issues right now, we would need to pay. This seems to be a scam and convenience on their part not to address the issues. I would ask the federal safety agency to please look into this type of practice and make bmw responsible and accountable to their customers. Thank you.
My bmw x5 2011 started giving me light while I was driving power reduced engine malfunction and immediately after 10 min engine stopped while I was driving calling bmw for it but fortunately I was driving at 10-20 miles an hour very slow and was able to pull on side but it was horrible experience with my kids ,wife whole family in car ..........could have been terrible ......very scared now ....spending big money for bmw and only after 54000miles ....such thing happening ..its terrible .I imported this vehicle to canada so don't have option below for canada and zip code but still want to report this serious problem .....very important.
While accelerating to enter the highway, a loud pop occurred at approx. 35mph. The pop was followed by a loss of drive torque to the front axle. I began to immediately pull over and a second loud pop was heard followed by the sound of metal crashing to the ground. I experienced a complete loss of drive torque to the front axle and coasted to relative safety on the entrance of an exit ramp. Upon expecting the underside of the vehicle, I could see a separated front driveshaft, missing universal joint and the transfer case was touching the ground and there was a puddle of fluid directly underneath the car. There was a trail of fluid on the exit ramp leading to where I pulled over indicating that the fluid was leaking and eventually dumped completely when I pulled over. The vehicle was towed to the neared bmw dealership for service and diagnosis.
My 2011 x5 35i has an acceleration delay. Bmw has recognized it as an issue in the 535i models, calling it an "acceleration delay" and have issued an sib software update to repair it, but have not done so for the x5 model. I feel this issue is dangerous and a safety issue.
Our 2011 bmw x5d (diesel) started having steering issues in jun of 2012. Multiple repair attempts have been unsuccessful. Later it was involved in a low speed crash, injuring the driver in dec 2012 due to a sudden loss of power steering. This was just months before issuing a recall for the identical problem although bmw identified problems before the initial problem was noticed. The vehicle still to this day has a problem with the sudden loss of power steering, difficult low speed maneuvers and unusual tire wear. We do have a recording of a bmw of north america master technician admitting to the problem that bmw refuses to correct. In fact bmw refuses to even perform work on our vehicle even though it's advertised as "no maintenance for 4years/50,000 miles" this is at any dealership we have gone to due to a note in the database from bmw of north america. Also vehicle service history has been fraudulently erased from their database and bmw refuses to further investigate the safety of this vehicle which was purchased new in 2010 and is still under full factory warranty. They insist the vehicle is safe to drive officially, while unofficially admitting that it is dangerous.
When drove it on a local street, the car suddenly made very loud noise without any sign. After car towed to bmw dealer, the engineer found the reason as describable as: flywheel bolts are incorrect and not holding the flywheel tightly in place.
Tl* the contact owns a 2011 bmw x5. The contact observed excessive rust and corrosion within the fuel tank, exhaust system and the attaching components. The vehicle was taken to an authorized dealer, who stated that the owner would be responsible for the repair expenses. The vehicle was not repaired. On a separate occasion, the contact stated that smoke emitted from underneath the hood while driving. The vehicle was maneuvered to the side of the road and stopped. The contact examined the vehicle and stated that there was a substantial amount of oil loss in the reservoir. The contact then added more oil accordingly. The vehicle was towed to an authorized dealer, who refused to measure the oil manually per the consumers request, the manufacturer was notified of the failure and reimbursed the consumer for two days of motel, food and towing costs. Unable to locate a failure. The manufacturer was notified of the failure. The approximate failure mileage was 6,000. Updated 3/11/13 *cn bmw offered to buy the vehicle back, but later changed their mind. The case went to court, and the judge ruled the offer was not binding. The consumer also stated the vehicle would run hot, and the vehicle would not go into gear.
On november 28, 2011, transmission malfunction warning came on and vehicle could not be shifted into gear. After 30 minutes, fault went away and vehicle was moved to home address. On december 14th the same fault appeared and the vehicle had to be sent to the bmw dealership. It took bmw 8 days to replace the transmission 'mechatronic' unit. On december 22, the xdrive system malfunctioned and the vehicle will be returned to the bmw dealership.
2012 bmw x5. Upon engine start up when cold, the engine surges excessively. If the transmission is engaged during the surging (fluctuating RPM) the vehicle lurches forward/reverse causing a dangerous situation and potential accident.
I own a 2011 bmw x5 35i premium. I find it inexcusable to have brake dust continually ruining my wheels, which dealer states there is no resolution. This car is jerky when starting and driving around town. Also, cars engine roars loudly upon starting.....something is not right! Very hard ride, gives me headaches on freeways needing repairs. I never get headaches. Brake assist comes on in level areas or car is being held back from full acceleration. My exhaust system is completely rusted, car is only 6 mo old. Warning: black dash causes drivers face to burn in hot temps. In summer. On trip I had to cover my dash with white paper towels to alleviate my face burning while driving. Leather seems inferior and indents easily and stays indented. Car does not give option on heated seats of using back or seat heat. Also does not have cooled seats. When requesting upgrade of navigation from dealer, they wanted to charge me $200. Even tho. I should have a free upgrade, since the car came with 2010 version! Rear tailgate doesn't always open with key faub. Carpet round velcrow from floor came lose and tore leather on my console! With a brand new car, I did not expect so many problems! I am looking for a car without problems and expected my bmw to be just that. I am very disappointed. I all ready had to replace the windshield. Find using cruise control behind steering wheel very dangerous because it is too low and if you look down at your knees to put it on, you can't see where you are driving! My mechanic also told me there is a certain way to put on the emergency brake so the bolt into the transmission/engine? Doesn't break off! This is a car for a mechanic to own. Please advise what to do? It seems the small engine is not paired correctly with the transmission and the turbo, causing jerking when accelerating, and feels like the brake is on when you are driving at low speeds around town. This car has me very worried!!!
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