2012 BMW X5: engine failure

Filed Sep 6, 2021 · Engine · IL

After accelerating normally on the highway the vehicle shut off completely, without warning, and put itself into neutral in the middle of a busy freeway. (No warning lights, no smoke or smell of any kind). The Car would not start despite multiple attempts using a jump start from the tow company. I could have been hit by another vehicle while stopped. The car was then towed to a BMW dealership where they determined an engine replacement was probably necessary because it appeared seized. (they could not turn the engine using a breaker bar with the belt off. ) No further investigation was done. The car was running: - castrol 5w-30, -regular oil & filter changes every 5,000 miles -was never modified -all the fuel injectors changed by the dealership under a recall 1 year before the vehicle died

Filed Jun 3, 2021 · Engine, Transmission · WA

The DPF exhaust emissions system failed. BMW dealership refused to replace only replaced a holding tank. That code was not shown. The x5 left shop with a engine light and emissions failure. Independent shop scanned car explained diesel dpf system has failed and is under warranty.. dealership refused to fix. Car runs sluggish, engine warning keeps coming on and take to service. ... The egr cooler failed. The independent shop confirmed codes. Exhaust smell in cabin, reduced power, sluggish, and car goes into LIMP mode while I was driving on the freeway. The shut down of power caused me to almost crash into on coming lane of vehicles at highway speed. Engine light on and warning of engine failure and car stuck in limp mode . System says to take to dealer. . Please help as the dealer will not warranty or recall repair, even though I am under 100,000 miles and there are multiple recall and manufacturer extension warranty for these specific repairs. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed May 12, 2021 · Transmission · 90,000 miles · NC

Engine failed because customer care package was never done on vehicle to save engine from killing itself. These engines in these car are problematic due to design of engine they eat oil and valve stems drys out and starts to smoke

Filed Jun 20, 2020 · Engine, Transmission · 95,000 miles · MI

Very well maintained and documented vehicle....engine seized at 95k miles. No codes or reason given. Vehicle has had $20-30k work done at a registered bmw dealer over the last 2 years. Bmw=bring money with. I will never buy another bmw and if someone tried to give me one, I would run the other way. I've owned many cars and this is the absolute, worst purchase I've ever made. Cost to replace engine, $12k. Crooks in my opinion and do your research if you do not listen to this friendly warning. Oh and one more thing...after I spent $12k to replace engine, now they say the transfer case maybe compromised. Dare you look up what that costs to fix. I will not put one more dime into this vehicle. I am disgusted with their entire operation. The only positive is the wheels did not lock up when the engine seized, otherwise, I may not be able to file this complaint. All x5's should be recalled. Do not buy bmw!!!!!!!!!!!!

Filed Aug 27, 2019 · Transmission · 112,000 miles · NY

While driving 75 MPH 250 miles away from home the drive shaft on my bmw x5 broke. I think the recall number is 17v‑138. I was on a major highway in the left lane. The car was bucking around, smoking and was very very difficult to steer. Before this the car was driving perfectly. It happened in an instant. I was able to get to the side of the road without injuring myself or my passengers. I had my car towed to a local garage who said it was catastrophic. I looked up on your website and saw the drive shaft was a recall. I was never informed of this by bmw. I had my home garage go get it. They sent it to a bmw dealer who had it over 2 months. They replaced the engine. It was returned to my garage. I drove it about 10 miles before the transmission warning light came on and the car lost the inability to accelerate. I was on the thruway so this was very scary. Bmw is saying this has nothing to do w the drive shaft breaking and killing the engine as parts were flying around inside. 5 days before the original incident I had the car checked over by my garage as I was going on a trip. I was told my car should have the transmission fluid and filter changed next time in but it wasn't urgent. I am now looking at a $5000 repair. Obviously this is from the catastrophe. Bmw should pay for this repair, reimburse me for all the towing charges and reimburse my garage for letting me have a loaner for over 2 months. Please help. I have pictures and will try to upload them.

Filed Aug 6, 2019 · Engine · 49,000 miles · IL

Bmw x5 m 2012 e70 engine failure (s63). Milage on the vehicle at the time of failure was 49,000 miles. The vehicle stopped functioning while in the middle of driving at on a busy roadway & could have lead to a serious accident or death. Bmw of north america refused to help in any way. Engine repair from the bmw dealership was quoted at $38,000.

Filed Jan 30, 2019 · Engine · 163,000 miles · NY

Tl* the contact owns a 2012 bmw x5. While the contact's wife was driving 20 MPH, she turned the steering wheel to the left and heard an abnormal noise. The steering wheel seized. The contact stated that the vehicle experienced the same symptoms as listed in the federal safety agency campaign number: 18v336000 (engine and engine cooling). The vehicle was taken to an independent mechanic who diagnosed that the idler pulley bolt sheared off. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 163,000.

Filed Jan 4, 2018 · Engine, Fuel system · 76,000 miles · MD

I'm writing to you regarding my 2012 bmw x5m. On october 8, 2017 I was driving my car and suddenly the check engine light came up and almost immediately the car lost power and a very loud banging noise start coming up from the front of the car. I was in the middle of a busy intersection when this happened and the car could barely move. I pulled over as soon as I was out of the intersection and got the car towed to the nearest bmw authorize dealer - bmw of silver spring, md (3211 automobile blvd, silver spring, md 20904). After a few conversations with the dealer I was told that I have to replace the entire engine and that there will be no effort made to determine the reason for the engine failure. The car is a well maintained vehicle and I have records for all the maintenance work done. That includes oil changes done every 5,000- 7,000 miles. I told the dealer that I suspect the issue could be a faulty fuel injector. The symptoms I shared with the bmw dealer were rough starts, rough idle and fuel smell were present especially the day we towed the car in. The dealer refused to accept any of the shared information and denied my request for the fuel injectors to be checked although they are under extended warranty. As a result, I was given no choice but pay the cost of the entire engine replacement. The dealer refused to give me the old engine back because I wanted it inspected to check whether a faulty injector was the reason for the engine failure.

Filed Nov 20, 2017 · Engine · 89,000 miles · TX

2012 bmw x5 xdrive50i purchased 10-25-2014 as certified pre-owned from bmw of austin with 54,554 miles and extended warranty to 8-1-17 or 100,000 miles. All service work and maintenance pertaining to engine done at bmw of austin on time as scheduled. Numerous recall work performed under warranty. Numerous issues with engine hesitation during acceleration reported to dealer, investigated by dealer, and supposedly "fixed" by dealer. Problems with engine hesitation at acceleration persisted. Problem reported twice to dealer the last month of eligible warranty alone along with statement that engine was burning through an excessive about of bmw supplied synthetic oil (on 7/5/17 and again on 7/21/17). Engine finally seized entirely on 10/25/17 at 89,000 miles while driving at 50 MPH and was towed to bmw of austin. Service rep stated they could not get the engine started and requested approval to crack open the engine compartment to investigate. The work was approved and he said there was "unusual and several scoring on the number 6 cylinder that would require replacing the engine." this type of catastrophic engine failure is not usual for a well maintained engine. The numerous recalls on this vehicle are suspect in the early engine failure. The known defects in material parts associated with the front drive shaft being the most suspect. To date, bmw USA is only willing to offer $5000 towards repair or trade in (now only worth $2500 due to non-functioning engine). I strongly believe this issue should be handled under the 10 year/120000 mile extended warranty provided by bmw for repairs related to the aforementioned recalls. They disagree.

Filed Oct 31, 2017 · Engine, Steering · 140,000 miles · PA

Tl* the contact owns a 2012 bmw x5. The contact stated that while the vehicle was being reversed, the steering wheel seized and difficult to maneuver. The vehicle was towed to faulkner bmw located at: 1530 manheim pike, lancaster, pa 17601, (717) 569-4269, to be diagnosed. The contact stated that the idler pulley bolt fractured and needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under the federal safety agency campaign number: 12v550000 (steering, engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

Filed Jul 14, 2017 · Engine · 29,000 miles · CA

Tl* the contact owns a 2012 bmw x5. While driving 20 MPH, the vehicle failed to accelerate and the check engine indicator illuminated. In addition, a message displayed indicating that the vehicle experienced an engine failure. The vehicle was taken to valencia bmw (23435 valencia blvd, valencia, ca 91355) where the dealer provided an unknown diagnosis and unknown repairs. The failure recurred and the vehicle failed to accelerate again. The vehicle was taken back to valencia bmw where the dealer again provided an unknown diagnosis and unknown repairs. The failure recurred two more times, and the vehicle was taken back to valencia bmw and given an unknown diagnosis and unknown repairs. The manufacturer was made aware of the failures and stated that they would try to repair the vehicle, but that it would take time to review the case; however, a case manager would be in touch. The approximate failure mileage was 29,000.

Filed Sep 23, 2016 · Engine · 88,000 miles · GA

Tl* the contact owns a 2012 bmw x5. While driving 20 MPH, the vehicle stalled without warning. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.