Frequent issues with def active/passive tanks and sensors and the dealer runs about $2500 upward charges for each of these repairs. The complete x5 diesel is full off issues compared to their 35i
2012 BMW X5 fuel system complaints
Page 2 of 2: complaints 11 to 29 of 29, newest first, as owners wrote them.
Diesel engine, scr passive tank/sensor needs replace. Bmw dealer said its not covered in the warranty (extended warranty of 10y/120k miles, but scr active tank/sensor is covered. What? My mileage 94k miles). Passive tank still part of the emissions systems. Cost is $3k repair. I don't understand (bmw) put the sensor built into the tank. I'm sure a lot of bmw owners will run into this issue costing lots of dollars and profit for bmw. Need to get bmw to cover this cost.
Check engine light came on and bmw service center told me the sensors in the passive diesel exhaust fluid tank failed and entire tank needs to be replaced. Bmw extended the warranty on the active tank, but not passive. Think its ridiculous that only one tank is covered while the passive is not. This is a well-documented issue on bmw's diesel.
The diesel exhaust fluid passive tank in my bmw x5 has failed, which from what I've read in many forums is an unacceptably common occurrence. While taking the car into the dealership to have three other recalls addressed I asked about the tank being covered in the extended emmissions warranty on the car. They informed me that the main diesel exhaust fluid tank is covered (which they replaced because it had failed too), but the reserve or passive tank was not covered under the warranty. Now there is a countdown on the dash that if I drive over 900 miles without fixing it the car will know longer start. I have had my diesel exhaust fluid filled multiple times but the message returns immediately. To replace the defective tank is $2,500. I'm making a complaint because as I said this is a widespread issue with this part and if bmw realizes there is a defect on the main tank, why wouldn't they also replace the passive tank under extended warranty?
I'm writing to you regarding my 2012 bmw x5m. On october 8, 2017 I was driving my car and suddenly the check engine light came up and almost immediately the car lost power and a very loud banging noise start coming up from the front of the car. I was in the middle of a busy intersection when this happened and the car could barely move. I pulled over as soon as I was out of the intersection and got the car towed to the nearest bmw authorize dealer - bmw of silver spring, md (3211 automobile blvd, silver spring, md 20904). After a few conversations with the dealer I was told that I have to replace the entire engine and that there will be no effort made to determine the reason for the engine failure. The car is a well maintained vehicle and I have records for all the maintenance work done. That includes oil changes done every 5,000- 7,000 miles. I told the dealer that I suspect the issue could be a faulty fuel injector. The symptoms I shared with the bmw dealer were rough starts, rough idle and fuel smell were present especially the day we towed the car in. The dealer refused to accept any of the shared information and denied my request for the fuel injectors to be checked although they are under extended warranty. As a result, I was given no choice but pay the cost of the entire engine replacement. The dealer refused to give me the old engine back because I wanted it inspected to check whether a faulty injector was the reason for the engine failure.
Tl* the contact owns a 2012 bmw x5. While driving approximately 30 MPH, the check engine warning and low power mode indicators illuminated. The vehicle was taken to walser bmw auto campus of wichita (11000 e 13th st n, wichita, ks 67206, phone: (316) 221-3841) where it was diagnosed that the high pressure fuel pump failed and needed to be replaced. The vehicle was repaired. In addition, while attempting to drive the vehicle, the check engine and low power mode indicators illuminated again. The vehicle was taken back to walser bmw where it was diagnosed that the vanos solenoid failed, there were metal shavings in the oil, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 75,140. *tt consumer stated bmw customer care package b001314 was completed by bmw before consumer purchased the vehicle. At approx. 36,000 miles. From consumer's first bmw service, the bmw service manager told the consumer he would have continuous problem as the n63 engine was notorious for trouble. Updated 9/4/18
Hesitation starting the car, diagnosis by dealer was fuel pump failing. Mileage was 65,000. Cost to repair 1500.00. I see there was a recall for model years 2008-2011.
An engine light comes on when hard breaking. Some time the lights go off after next refueling. When check in, the computer indicate some problem with sensor related to fuel tank.
Engine lose power at highway speed due to fuel pump!! It happened more than once on the highway and car won't go to the posted speed limit. Turn car off and restart again everything works fine for few days.
Bought it used 58k miles , on first day the battery died, took it to bmw dealer, labor+parts+programming $475! Only after 4yrs the battery failed ? After 2 months engine overheating, towed the car to the dealer, water bump +thermostat +flushing coolant and a few more flushing all trans, etc plus aliment, $1800 for water bump and thermostat+ the other things all together came up to $2500 after$300 discount, we went to pickup the car asked for discount and got the bill down to $1978. Very very disappointed about the quality of bmw and electric water pump that fails and needs to be replaced on almost every bmw only after like 30k and up? Unlike other cars water pump will fail after 150k-200k miles.
The fuel pump suddenly failed while driving on the highway at 75 MPH (legal speed limit) with no warning and caused a stall condition. I noticed they (bmw) have a new recall for up to the 2011 model year but they need to include the 2012 as well.
We used out 2012 bmw x5 diesel for a round trip of mn to fl. October of 2015. We had the vehicle serviced prior to departure and asked if there was anything we needed to be aware of for the long trip. Upon return trip back to mn we were alerted by the system monitor that the diesel exhaust fluid (def) was low. We were 5 hours into our 18 hour trip from fl to mn. It was saturday after 1:00 pm and we stopped to add def to the system. The fill port on the x5 would only accept 4 oz of def with repeated attempts to fill the reservoir. We used the internet to search the problem and found that with out the bmw container of def the reservoir would not accept enough def to fill the system. We also discovered that there are two reservoirs. The bmw manual did not state that the bmw bottle was needed nor that there are two reservoirs. We could not purchase the bmw bottle as no bmw dealerships were open, nor would they be the next day. The bmw system also stated that the engine would shut down after the 200 mile limit was reached. We had to stay overnight in our current location and then drive 12 hours the next day, sunday, with out shutting the engine off as if we did the bmw override would shut the engine down and we verified that fact on the web. We made it home and as soon as we shut the engine down it was disabled. We purchased the bmw def bottle and filled they reservoirs. The system did not rest and the vehicle had to be towed to the dealer. It took them 3 days to reset the system and then discover the o2 sensors were now not functioning and needed to be replaced, due to the def issue. Cost of the o2 sensor replacement is $2000.00. The system will leave you stranded.bmw's owner manual is incorrect and no one will tell you that you need the bmw engineered def bottle to refill they system. We contacted bmw north america without any results.
While driving at around 35 MPH, engine started to stutter, shake violently, then completely shut off, leaving no power assist to steering or brakes. Vehicle remained dead in the middle of a heavily traveled two lane road. After attempting to restart several dozen times, vehicle finally stayed on enough to pull to side of road, then shut down again. Again after numerous attempts to restart, vehicle was able to turm the corner onto a residential street where it proceeded to shut down once again. Engine failure message appeared on vehicle information display as well as engine warning lights on dashboard. While waiting for tow truck, the vehicle sat for 15 minutes before I attempted to restart. After about a dozen attempts, vehicle restarted, but this time with no error messages or dashboard warning lights. After several additional stalls, vehicle restarted but this time with the vehicle information display indicating "engine malfunction" and additional wording stating "reduced power available" (limp home mode) and "safe to drive". Based on the message and the fact the car restarted, I attempted to drive home. On the highway (long island expressway) while approaching highway speeds (45 MPH) the engine again shook violently, stumbled, and shut off leaving no power steering or power brakes. Unfortunately, a tractor trailor was bearing down on my position from the rear and nearly struck my vehicle, due to the sudden power loss and catastrophic engine failure. Beyond the failure of the high pressure fuel pump (per bmw dealership), the vehicle information system is flawed as it did not remember the first catastrophic engine failure and instead reset itself. It advised although there was an engine malfunction, it was safe to drive with reduced power available. A catastrophic engine event like that should result in a warning and advisement not to drive the vehicle.
2012 bmw x5. Consumer writes in regards to vehicle stalled several times. *smd the last dealer, told the consumer the stalling was due to bad gas.
Shortly after starting the car it went into safe mode when I was on a busy road with a 55 MPH speed limit which was under construction and reduced to one lane with no shoulder or place to safely pull over. Thus, I was in a dangerous situation and also obstructing traffic and putting other drivers at risk as well.
Same thing as last time. Started up the car, got it out of the driveway and the engine failed. Tried to start it again, the engine kept turning over and finally started up enough to go into the tow truck. At the bmw dealership again.
I tried to start up the car, it started, I drove a few feet, and then failed. I received a warning message saying that the engine malfunctioned. I was in the middle of the parking lot so I managed to get it to start again, it barely moved, and then failed again. One more time I was able to start it and get it into a parking space. I tried to start it up multiple times again but nothing happened. I called bmw to have it towed.
While driving at about 45 MPH the engine sputtered with a message displaying "engine malfunction" and the vehicle lost power and stalled all happening within about 5 seconds. The vehicle was then towed to the bmw dealership. We were advised by their master technician that the fuel pressure rail sensor was defective and needed to be replaced (diag code: d1350_00000000_04_02 and fault 48a9 & 3f31). We asked him if this could somehow be prevented and he replied "no" and went on to say that he has never heard of this happening before. His comment was troubling to us, since we just got done driving about six hours on the freeway when this incident happened near our home. What if this happened on the freeway? I probably would not be here filing this complaint! Please investigate so that this can be prevented from others experiencing this trauma.
I leased my 2012 bmw x5 35i in may 2011. I was driving on the interstate with 2 toddlers at around 65 MPH, when the car suddenly lost power and the message displayed "engine malfunction, reduced power". I pulled over on the shoulder, and tried to re-start the car, but it won't start. When it did start after multiple attempts, the car shook vigorously and then turned off. I initiated the sos call via the bmw assist feature in the car. For some reason, the call failed multiple times, and the data could not be transferred. When the call did go through, the car could not send my exact coordinates to the reps to help me get a tow truck. After trying for about 30 min to get help from the bmw assist, I tried to restart the car, which started normally as if nothing ever happened. The in-built diagnosis said "all systems ok". I got on the interstate, and as I reached around 60 MPH, the engine stalled again with the same message "engine malfunction ...". For the next 1.5 hours, I tried to call the bmw assist over my phone to get help. The said the tow truck should come in the next hour. For about 2 hours, the 2 toddlers and 3 adults were sitting by the interstate. When the tow truck did not show up, I called the bmw assist reps again, to be told that the truck shall take another 45 minutes to reach us. I then called my friend to take everybody home, and I stayed with the car. I then tried to drive at about 40 MPH and take the car to the dealer, only to be pulled over by the highway patrol. He said I was violating the law by driving at 40 MPH in a 70 MPH zone. I then called my insurance company to get a tow truck, which arrived in 30 min. The next day my wife took the car to the dealer, and the report sheet they provided said that the high pressure pump was faulty, and that they have replaced it. I am yet to take my car on the interstate to check the performance at 65 MPH.
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