Tl* the contact owns a 2012 bmw x5. The contact received notification of the federal safety agency campaign number: 17v138000 (power train); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to paul miller bmw (1515 rt 23 s wayne nj 07470), but they did not have permission to service the vehicle. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2012 BMW X5 transmission complaints
Page 3 of 3: complaints 41 to 53 of 53, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2012 bmw x5. The contact received notification of the federal safety agency campaign number: 16v071000 (air bags), 17v020000 (air bags), and 17v138000 (power train). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Whenever the contact started the vehicle, the contact would hear a strange sound underneath the driver side of the vehicle. The contact was unsure if the sound was related to the recalls. The manufacturer was not made aware of the issues. The failure mileage was unknown. Parts distribution disconnect and VIN tool confirms parts not available.
2012 bmw x5 which was purchased as certified on december 31,2015.. Put my life and the life of my young son in danger and should immediately be investigated and a "fix' needs to be developed before life threatening injury occurs to somebody else. I received this message (see attached) in my x5 while driving straight on a highway I-90 (60 MPH) on the south side of chicago, il. We had been driving for 1 1/2 hours and the temperature outside was a cold 35 degrees. In addition to getting this message, my car stopped responding to my acceleration attempts and abruptly started slowing down without any brakes lights. I had trucks behind me that did not know I was slowing down to below the speed limit. These trucks were behind me and could not stop that quickly and our safety was in danger as they were likely to rear end my car. Also, my car continued to slow down to 40 MPH when the road went uphill. I had been in the center lane when I got the warning so I had to maneuver to the right lane where traffic was going to the posted 55-60 MPH speed limit. I was then able to exit the highway. I was with my young child in a broken down bmw x5. I felt like a sitting duck. The bmw dealer now informed me that the electric water pump had stopped working and the motor got too hot and shut itself off, essentially shutting off my car. My son and I could have been killed. It is incredibly unsafe for the motor to just shut down in a location where I could not safely exit the freeway. This incident happened april 9, 2016 and I had just purchased the certiifed vehicle on december 31, 2015 so I had only owned it for 3 months. The car only had 24,000 miles. This is a major safety issue as I could have been killed or seriously injured in an automobile accident when other vehicles failed to respond to my slowed speed from a shut down motor (with no brake lights).
Vehicle shudders and makes loud noises while turning. Took it to a mechanic and found out that this was a transfer case failure and a result of bad engineering in general. There are several other similar complaints on this website and also on other model years of the same model. The transfer case replacement is estimated to cost $6500. Others online have reported transfer cases falling off while driving! This entails a significant safety risk and one that the manufacturer appears to be aware of. Bmw needs to repair this as soon as possible to avoid further endangering customers' lives.
Have experienced vibration on the steering column, while making sharp turns at very low speeds. The bmw dealership diagnosed the problem and confirmed that the vehicle had a bad transfer case and needed to be replaced. The cost to replace the transfer case was $7500.
Transfer case failure at only 59,000 miles, manifested by extreme steering wheel vibration when turning wheel left or right at least 180
Engine malfunction, reduced power, error mesage this morning. Just had to have egr replaced 5 days ago (@52,000 miles) at the tune of $1005.00....now my car will only go 35 MPH. Car started making a "whistling sound" on 11/07 during acceleration....then today, it started "rattling" them engine malfunction message came on and power went away!
My car made grinding / whirling noise while turning steering wheel more than half way. The noise was on and off for some time during parting lot speed turning. After doing some research, I took the car to a bmw repair shop. The mechanic said the transfer case and shaft were damaged and they would have to be replaced. It cost an astronomical $4,716.34 to repair the issues. The mechanic said this problem is very common among bmw x5 and x3 and I was very unlucky to have it at 69k miles. I agree with the unlucky part. Bmw should own up the issue and pay for the repair.
Tl* the contact owns a 2012 bmw x5. While driving 30 MPH, the vehicle decelerated when the accelerator pedal was depressed. The contact heard an abnormal clank sound near the engine, but there were no warning indicators illuminated on the instrument panel. The vehicle stalled, but was able to be restarted. The failure later recurred. The vehicle was not diagnosed or repaired. The failure mileage was 38,000.
The vehicle reverse unexpectedly resulting in crashing the owner when unloading grocery. The owner of the vehicle in hospitalize and underwent surgery. The owner broke both of his femur bones and right knee cap.
While driving at about 45 MPH the engine sputtered with a message displaying "engine malfunction" and the vehicle lost power and stalled all happening within about 5 seconds. The vehicle was then towed to the bmw dealership. We were advised by their master technician that the fuel pressure rail sensor was defective and needed to be replaced (diag code: d1350_00000000_04_02 and fault 48a9 & 3f31). We asked him if this could somehow be prevented and he replied "no" and went on to say that he has never heard of this happening before. His comment was troubling to us, since we just got done driving about six hours on the freeway when this incident happened near our home. What if this happened on the freeway? I probably would not be here filing this complaint! Please investigate so that this can be prevented from others experiencing this trauma.
Car suffers from terrible hesitation upon acceleration from a rolling stop. Described as tip-in on discussion websites. I note many have complained of this in various bmw models and bmw does not admit that there is a problem. It is a significant safety issue.
Engine stalled. I was at a stop sign. The engine was running, when green signal came on, started to move the car, but instead of gaining speed with acceleration, the engine stalled with warning sign stating "engine malfunction, functioning with reduced power". The vehicle was not accelerating, instead was stalling and moving very slowly at less than 10 miles per hour speed and did not gain any momentum even after full throttle applied. Being a low traffic road, I was able to pull over to the right most lane; but it was a terrifying experience as the vehicle was stalling at the intersection and was moving inch by inch. I took it to the dealer, who checked everything and said everything was alright. I also questioned him, whether the event was recorded in the vehicle computer info; but he said nothing was recorded. I checked online forums and found so many people have had this problem multiple times and even after multiple services, most of the people continued to have this same problem. This is a major issue, as couple of customers have even said, their vehicles stalled on the freeway. I request your organization to look into this. Thank you.
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