2015 BMW X5: sudden loss of power

Filed Sep 25, 2023 · Steering · 60,000 miles · AL

The contact owns a 2015 BMW X5. The contact stated that while his sister was driving approximately 35 MPH, the vehicle lost power steering functionality. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the steering mechanism needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 16V704000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

Filed Jun 27, 2023 · Fuel system · OR

Hi, here to report and solicit the assistance of the federal safety agency to keep us safe. Thanks for everything you do! Our 2015 X5 (F15) diesel with the N57T motor had check engine light illuminate @~61k miles while driving normally at surface street speeds. This was within one-month of BMW performing its second mandatory EGR cooler recall (once in 2020 and again in 2023), the federal safety agency Campaign Number 21V907000 for fire potential. BMW dealership advised the check engine was due to fuel injector #6 failure. I asked the dealership if this (could) be related to the recent EGR replacement they performed and was advised no. The EGR cooler and fuel injectors are DIRECTLY related, so this was surprising. Furthermore, there are loads of forums online that point to this, plus two active, safety recalls for the N57T motors including fuel injectors and the high pressure fuel pump (HPFP). My biggest concern is BMWs HPFP Safety Recall SIB130121 affecting 2014-2018 N57T motors - issued on 7/29/21 (coincidently, my birthday;-) It's dangerous that BMW will not proactively replace the HPFP, even when experiencing ongoing fuel system issues (2x EGR coolers and now injectors) that may be tied to a potential HPFP failure. I won't wait for a catastrophic failure for what is an existing and well known recall. This is well documented across forums so it's concerning the federal safety agency OK'd BMW's 10yr/120k mile "warranty extension" vs full, mandatory recall. BMW should be accountable and replace the HPFP before catastrophic power loss occurs at the wrong time/wrong place. When it does, I wanted to ensure this record was on file with you agency for insurance purposes. Second concern is for sib010919. Injector recall is for 2016&17 X5 diesels with the N57T engine, plus other diesel models from 2015/16&17. Online, deep-dive research revealed a gap, where the 2015 X5 diesels (again with the N57T motor) were excluded. While this is not a severe as the HPFP, can the agency advise why 2015's were missed? Many thanks!!

Filed Mar 5, 2023 · Engine · 79,000 miles · CA · crash

Rod bearing failure causing engine to be damaged. The car has 79k miles, fully maintained at a BMW dealership. My wife and toddler were driving on the highway when the car shut off with no warning. We towed the car to the same BMW dealer where we’ve had the car serviced since 34,673 miles.. The dealer documented metal flakes in the oil filter. The dealer confirmed a rod bearing spun causing a catastrophic failure to the engine requiring replacement. Initial quote exceeding price of car at $74k. BMW Corporate contacted me and offered a discount on a new engjne. I declined the offer because the repair work was $32,843. This rod bearing issue is a known problem among 2015-2018 BMW X5M owners. This problem in fact existed on a previous generation engine which is referred to as the S65 motor. BMW has released a bulletin to this group of owners guaranteeing replacement based on the amount of miles on a customers engine. In some cases, a free engine was provided by BMW at no cost to the customer. The car only had 79k miles and without BMW NA involved the dealer wanted $74,332 to replace and repair vehicle. The BMW supervisor on this case is Lindsay and she can be reached at (800) 831-1117 ext. 115. She disregarded this was a safety matter and thought other owners shouldn’t be compensated or warned about this complete loss of power while driving this particular model (2015-2018 BMW X5M). This is an unacceptable outcome for a car with a MSRP is over $100,000. I’ve talked to half a dozen other 2015-2018 BMW X5M owners who also had total engine failure due to this same rod bearing issue. All of the cases the engine exceeded the cost or current market value of car.

Filed Jan 16, 2023 · Fuel system · MD

The vehicle lost power and would barely accelerate while I was driving on the Capital beltway in the DC Area. When I took it to the mechanic, we found out that several of the fuel injectors were bad. I researched this issue and found that these vehicles are prone to having this problem and the federal safety agency has several service bulletins to address this issue (e.g. SI B01 03 15 ). However, it looks like this specific vehicle is not covered by the extended warranty even though the part numbers on the 2012 covered vehicles are exactly the same! BWM should be held responsible for this

Filed Jan 9, 2019 · Fuel system · 56,000 miles · CA

On 12/14/18 at 11pm on a dark road with my young kids in the backseat and wife as passenger, we were in motion at 35 MPH when the car suddenly lost power. The dash indicated a drivetrain malfunction and the engine completely died. To make matters worse, this car has a transmission lock to prevent two-wheel towing that makes it near impossible to put the car in neutral. We are left sitting in the middle of a dark road around a blind curve and no way to move the car, and a flat-bed tow truck would not arrive for hours. Bmw has diagnosed a high-pressure fuel pump failure that sent metal fragments throughout the fuel system. The entire fuel system including injectors must be replaced at a cost of over $14,000. I have learned that this same car had the same repair six months earlier by the previous owner. This car has suffered two catastrophic fuel system failures resulting in driver and occupants being stranded in very dangerous situations this year alone. Had this happened on the freeway at high speed, it could have caused a major accident with substantial injuries or even death as a result. A quick internet search reveals that this is a common problem with the x5 diesel high pressure fuel pump with many owners across the country reporting similar problems, some of whom state feeling lucky to have escaped without injury. It is highly possible that there are cases of this same vehicle causing tragic accidents that have not been tied back to the fuel pump due to excessive vehicle damage or perhaps driver death. Bmw has refused to comment, but other bmw models have been recalled for fuel pump problems.