The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2024 BMW X5 driver assistance complaints
Page 2 of 4: complaints 11 to 40 of 76, newest first, as owners wrote them.
The contact owns a 2024 BMW X5. The contact stated that after receiving the notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); the contact was informed that parts were still not available for the recall repair. The local dealer and manufacturer were notified of the failure. The contact had not experienced a failure related to the recall.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I have recently experienced sudden phantom braking on my vehicle on three separate occasions, following a recall on a brake module that was taken care of at the dealer. Each time this happened at highway speed for no apparent reason. The dealer, BMW of Buffalo has had the car for over a week without finding the problem. They have been in constant touch with corporate, trying to diagnose this. No luck! I will not drive this Vehicle, nor can I in good conscie nce trade it in to another dealer. I could be held liable. I'm wondering what you may have on record since there are reports on the web of similiar occurances
On July 23, 2025, at around 10:50 AM, shortly after leaving my community and driving onto a main road, my BMW X5 suddenly experienced what felt like an emergency braking event and completely lost power. I was driving at approximately 40 mph when this happened. It caused surrounding vehicles to honk and make sudden maneuvers to avoid a collision, creating a dangerous situation. I was extremely frightened and shocked, and for a moment I panicked because there were cars all around me. With the help of a friend and my family, I contacted BMW Roadside Assistance. It took nearly five hours before my vehicle was finally towed about nine miles away to the Irvine BMW dealership for service. This incident has caused me extreme emotional distress, sleeplessness, and serious concerns about the safety and quality of the vehicle. I am seeking help and an official investigation into this issue.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the message "Stop, the vehicle will be turning off" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I received a recall notice for Integrated Brake Failure on February 2024, but the manufacturer has still not provided a remedy or parts as of July 4th 2025. I contacted the dealer and was told there is no ETA for the repair. I believe this delay is unreasonable, and I am concerned about the safety implications of continuing to drive the vehicle
Rear cross traffic alert system never works whenever a car is approaching. Only works when it is too late. Definitely no pedestrian alert. Much cheaper vehicles with this feature actually sound an alert before any emergency activation. Dealer states system is working according to spec. BMW Forum has many complaints with this system that cost extra $s on my suv. THIS IS A SAFETY ISSUE & a Manufacturer quality issue.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
I purchased this vehicle under my company to rent and make some extra income for my family. We also had a baby in August of 2024 so wanted a larger vehicle for the family. We purchased the vehicle on Feb 20,2024 and the recall was issued on Feb 14,2024. We were sold a lemon. I went to the dealership and told them they said they will have a solution in a year. Still no solution and I still cannot rent my vehicle because it has an open recall. Me and my family do not feel safe in this vehicle. Please can someone help. I am willing to return the car or even exchange for a vehicle that doesn’t have a recall as soon as I drive off the lot. Thank you.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 BMW X5. The contact stated that while driving at 30 MPH, the "Parking Brake Malfunction" message appeared on the instrument panel. The contact depressed the brake pedal, and the brake assist failed to operate as designed and the contact was forced to depress the brake pedal to the floorboard. The check engine warning light also appeared on the instrument panel. Despite the initial failure, the contact stated that the vehicle resumed normal operation. The vehicle was later towed to a dealer where a diagnostic test was performed, and the dealer discovered that the dynamic stability control module was defective, and the vehicle was later repaired. The contact then discovered the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) which was linked to the failure. The manufacturer was notified of the failure but offered no assistance. The manufacturer then referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 4,630.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue by email. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact stated that while driving at approximately 45 MPH, the brake pedal was depressed; however, the vehicle failed to slow down as intended. The brake warning light flashed and then disappeared. The vehicle was taken to a dealer twice to be diagnosed, and the contact was informed that the parts listed in the recall needed to be replaced; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,000. VIN tool confirms parts not available.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability System (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was notified several times about the recall and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer BMW of Waterbury (133 Schraffts Dr, Waterbury, CT 06705); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 BMW X5. The contact was notified of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part to repair the vehicle was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 BMW X5. The contact stated while driving approximately 35 MPH, the Forward Collision Avoidance warning light illuminated. The contact stated that the vehicle stopped when the warning light illuminated. The contact stated that the brake pedal was not depressed. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the failure was not duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 9,000.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The rear cross traffic sensor does not warn when there is oncoming traffic. It puts me, my passengers and other cars at a safety risk. BMW Palm Springs investigated and tested and states that the system is not providing any error messages. But in physical testing the system does not work as described in the BMW marketing video [XXX] . I have owned this car for six months and the rear cross traffic sensor has never worked. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.
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