Driving home on a two lane road that is joined by a side road at a 45degree angle. A woman ran the stop sign and suddenly appeared on my road right in front about 40-50 feet away. The BMW did not show any visual or audible warning and the forward collision mitigation system functioned in a substandard way not mitigating the crash into the woman’s drivers door. Damages amounted to 25.8k to my vehicle and took 48 days to repair at my local BMW dealer in Albany NY. BMW states to me that the system worked properly. If that was the case how come I had massive front end damage impacting about 30 mph. The BMW manual shows a frontal cross traffic intrusion and leads one to believe in the system. It is substandard and needs revision by BMW engineering.
2025 BMW X5 brakes complaints
Page 2 of 2: complaints 11 to 30 of 30, newest first, as owners wrote them.
My 2025 BMW X5e was repaired under recall 24V‑104 for the integrated brake system. Before this recall, the vehicle did NOT have any braking hesitation or drag issues. After the recall repair was done (replacement and reprogramming), the vehicle now shows hesitation to move forward after releasing the brake pedal from a complete stop, as if the brakes are still dragging. This creates a safety concern when merging into traffic or driving in stop‑and‑go conditions. The dealer is unable or unwilling to resolve the issue. I am requesting the federal safety agency to investigate this recall fix as it may have introduced a new defect.
It has now been a year since i picked up my 2025 X5, and I STILL have not been able to get it repaired. My dealer informed me that there is still no remedy for me car. It has now been a year of me owning the car and driving around with a recall on my brakes. This is ridiculous. Not no mention the fact that when i picked up this car, there was already a recall on them that my dealer did not make me aware of. BMW sold me a car with a brake recall and still hasn’t fixed it after a year.
The contact owns a 2025 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2025 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2025 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
The contact owns a 2025 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2025 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control, (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2025 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
This is an open defect that has been open for close to a year. This seems excessive for the manufacturer to come up with a fix. I have not experienced this problem but am concerned about it because it’s safety related
The contact owns a 2025 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 25 MPH and approaching a motorcycle, the brake pedal was depressed, but the vehicle failed to respond and crashed into the motorcycle. The motorcycle driver sustained injury and was transported by ambulance. The contact did not sustain any injury and drove from the scene. A police report was filed, but the contact did not have the police report information available. The local dealer was contacted and offered a temporary fix because the recall remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
I went to BMW of Atlantic City to purchase a BMW X5 2024 in April 2024. We ordered the 2024 vehicle and when we went back to sign the papers were told we were getting the first of the 2025 production- purchased on [XXX]. The dealer did not disclose that the 2024 was recalled for the Integrated Brake Module when we made the deal. They knew at the time there was a recall but did not disclose this information. I recently received a recall notice for my 2025 BMW X5. The dealer stated they do not have the part to fix the issue, and it is the same issue as the 2024's. I went to the dealership and asked them to take my vehicle back as I feel I was deceived. They offered me a price in which I would lose a substantial amount of money on a brand new car. Jeysy Velez - Ass. Finance Manager also stated the 2025 X5's being manufactured at this time, now have the new part in them. So they are fitting new vehicles with the correct part, sold me a vehicle that they knew had a defective part without disclosure. They have no idea when my brand new vehicle will be fixed. They also cannot tell me how many failures and / or accidents has been caused by this issue. The following day Sarah #6020 called me to tell me that they cannot buy my car back nor can they sell any recalled vehicles. So, I cannot sell my vehicle at this time. I stated they sold me a defective vehicle with the old defective part and should take it back. She said there is no remedy available at this time, I cannot sell my car, they will not tell me how many accidents or injuries from this recall. Sarah could not tell me when my car was manufactured or would not tell me. THEY KNEW THERE WAS A RECALL AND DID NOT DISCLOSE THIS INFORMATION. They knew they could not sell the 2024 we requested and switched it with the 2025 that was not officially part of the recall yet, but built it with a defective part. We purchased the car on [XXX] and it was manufactured on 4/2024 as per the label in the door. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
The contact owned a 2025 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic,); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2025 BMW X5. The contact stated while driving 20 MPH, there was a loud screeching sound detected. While reversing there was a noticeable loud screeching sound heard. While making a turn, there was an abnormal knocking sound detected. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000. VIN tool confirms parts not available.
The contact owns a 2025 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000(Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2025 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the repair was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2025 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC)Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2025 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
BMW leased me a defective 2025 x5 sDrive40i vehicle with a known brake defect on May 31, 2024. There is currently no fix or solution they claim.; however, they are currently building the exact same 2025 X5 model at their SC factory and shipping them. The vehicles produced the last 2 weeks are shipping to dealers for delivery to customers without a recall or stop sale order in place. BMW refuses to buyback my vehicle since they cannot tell me if/when they can fix the defective braking module that can substantially affect braking distance and also render dynamic stability control [VSC] inoperable which could lead to a crash and injuries to both occupants, other motorists, pedestrians, and/or property damage. I have made multiple phone calls to BMW without any update on when or if they can fix my vehicle. They knew of thus recall back in February of 2024 and leased me the vehicle in May 2024 and as of today, no remedy is available according to their claims. This is beyond a reasonable amount of time to fix my vehicle or buy it back.
The contact owns a 2025 BMW X5. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.
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