The contact owns a 2019 BMW X7. The contact stated that while attempting to start the vehicle, the message that the starter motor was overheating was displayed and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the starter motor. The vehicle was repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The manufacturer was not notified of the failure. The failure mileage was 54,000.
2019 BMW X7 engine complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
The contact owned a 2019 BMW X7. The contact stated while the vehicle was occupied and parked in the garage at the residence, the contact’s husband attempted several times to start the vehicle, and the vehicle failed to respond as needed. The contact stated that the failure had occurred on several occasions. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and escalated the issue to the claims department. The failure mileage was 49,447.
The contact owns a 2019 BMW X7. The contact stated that upon a warm start of the engine, a "System Overheating re-starting engine possible after cooling" message intermittently appeared on the instrument panel. The contact would be forced to open the hood to allow the engine to cool for several minutes before the vehicle would start up and resume normal operation. The dealer was notified of the failure and the contact was informed that the vehicle was not included in the federal safety agency Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 58,000.
When trying to start the vehicle it will say that the starter has overheated and to try restarting again in xx seconds. This occurs randomly and the car does not indicate that the engine is over heating, just the starter. When looking online it appears there is an active recall for this very issue but my VIN is not registered with the recall. BMW believes that my car should be covered under this warranty and advised filing a report with the federal safety agency to have it extended to my car. The vehicle is a 2019 and was produced in March of 2019.
Engine starter of my BMW X7 failed and required replacement. BMW has issued a safety recall "campaign number 24V‑576: Engine Starter" related to this issue. Engine starter on my vehicle failed before I had a chance to get software upgrade as suggested by BMW.
Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.
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