To:BMW of North America, LLC Customer Relations & Services P.O. Box 1227 Westwood, NJ 07675 Subject: Request for Compensation Due to Prolonged Safety Recall – 2025 BMW X7 (VIN: [XXX] ) Dear BMW Customer Relations, I am writing to formally raise my concern regarding my 2025 BMW X7, which has been subject to an open safety recall since August 2024. It has now been over 13 months without a remedy from BMW. This vehicle was leased through BMW Financial Services with the intent of being used as part of my business operations. Due to the unresolved recall and the associated safety responsibility issues, the vehicle has been restricted from use and rendered inoperable for its intended purpose. Despite this, I continue to make full lease payments, which has placed an unnecessary financial burden on my business for an asset that cannot be utilized. Given the prolonged delay and the material impact on my business, I respectfully request that BMW provide appropriate financial relief or compensation, which may include: •A credit or reimbursement for lease payments made during the period of inoperability, •The option to terminate or exchange the lease without penalty. This situation has been ongoing for well over a year, and I believe BMW has a responsibility to ensure that customers — especially those who rely on their vehicles for business purposes — are not left bearing the cost of a vehicle that cannot be safely used. I appreciate your immediate attention to this matter and look forward to a fair resolution. Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2025 BMW X7 brakes problems
12 complaints (41% of all complaints for this car).
- owner complaints
- 12
- of this car's complaints
- 41%
- crashes
- 0
- recalls
- 2
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
BMW X7 brakes problems in other years
Related recalls
Service brakes, hydraulic: power assist: electric: control module
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
- Risk
- A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
- Remedy
- The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1‑800‑525‑7417 or Rolls-Royce customer service at 1‑877‑877‑3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.
Recall number 26V422000 · Recall details
Service brakes, hydraulic: power assist: electric: control module
- What is wrong
- BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
- Risk
- A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1‑800‑525‑7417 or Rolls Royce customer service at 1‑877‑877‑3735.
Recall number 24V104000 · Recall details
What 2025 BMW X7 owners say
Most recent owner complaints, unedited.
The contact's wife owns a 2025 BMW X7. The owner received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact had called several dealers to check for parts availability and was informed that parts were not yet available and that the manufacturer would mail another letter when parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The owner had not experienced a failure.
The contact owns a 2025 BMW X7. The contact received notification of the federal safety agency Campaign Number: 24V104000 ( ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted and informed the contact that parts were no longer available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2025 BMX X7. The contact received notification of the federal safety agency Campaign Number: 24V104000 ( ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I am leasing a 2025 BMW X7 vin number ([XXX]) through BMW Financial Services. The vehicle has had an active federal safety recall since approximately February 2024, and as of today, the manufacturer has not provided a remedy to address the issue. The recall is listed on the federal safety agency website but remains unresolved for over 17 months, despite my attempts to obtain information and updates from both the dealership and BMW directly. I believe this is a violation of my consumer rights under the New Jersey Consumer Fraud Act and breach of warranty, as the vehicle has a known safety defect that the manufacturer has failed to repair within a reasonable time. I am requesting assistance in: 1.Reaching a resolution with BMW to either terminate the lease without penalty, or 2.Compelling the manufacturer to provide an immediate remedy. This recall impacts the safety and use of the vehicle, and I am concerned for both my safety and the financial obligations tied to a defective product. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2025 BMW X7. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The remedy isn’t available yet. It been a year.
We have had 2 incidents where the warning light illuminated then went away. When the defect was disclosed, BMW said that there was no fix. Because the defect relates to personal safety, we can no longer drive the vehicle, but BMW refuses to pay for a rental car, insisting that the car can be driven despite the danger of the brakes going out, and will not repurchase the vehicle under the Song-Beverly (Lemon Law) Act. It has been over 3 months that the vehicle has been unable to be used and there still is no fix, and considering the fact that this is a high end vehicle, and how BMW has responded, we are not willing to chance continuing to own this vehicle.
We have contacted the BMW Dealership several times with no response on the recall. The BMWX7 was purchased on 5/25/24 and due to the recall is unsafe to drive. We are frustrated with BMW and lack of response and fix for the problem as of 1/28/25. At present we have a very nice new car that is garaged and are unable to drive due to the liability of potential braking or lack of braking that could cause an accident and bodily harm. What recourse can you offer to encourage BMW to get the problem corrected? i.e., the braking system fixed.
The contact owns a 2025 BMW X7. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Questions about the 2025 BMW X7 brakes
Does the 2025 BMW X7 have brakes problems?
Owners have filed 12 complaints about the brakes of the 2025 BMW X7, 41% of all its complaints, more than any other problem.
At what mileage do 2025 BMW X7 brakes problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2025 BMW X7 brakes?
Yes, 2 recalls: 26V422000, 24V104000. Check your VIN to see if your car still needs the free repair.
What year does the BMW X7 have bad brakes?
The BMW X7 model years with the most brakes complaints are 2024 (44 complaints), 2023 (25 complaints) and 2025 (12 complaints).
Other 2025 BMW X7 problems
Driver assistance 11Electrical 3Lights 3Engine 2Airbags 1Body 1Locks 1Seat belts 1Steering 1Suspension 1Wheels 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2025 BMW X7?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history