Tl* the contact owns a 2012 buick enclave. While the power liftgate was reaching its full position, it independently slammed shut without warning. The vehicle was taken to rk chevrolet (502 n delsea dr, vineland, nj 08360, (856) 696-8400) where it was diagnosed that the hydraulic struts needed to be replaced. The vehicle was not repaired. The contact referenced the federal safety agency campaign number: 15v415000 (structure). The manufacturer was notified of the failure and stated that the VIN was not associated with the recall. The contact was provided a case number. The approximate failure mileage was 74,000.
2012 Buick Enclave body complaints
Page 2 of 2: complaints 11 to 24 of 24, newest first, as owners wrote them.
Took my vehicle in to have the federal safety agency campaign 15v415000 completed (liftgate strut failure). Took the vehicle home from the dealership and the first time I lifted the tailgate it fell on me. Called them up and they say "oh yes I guess the gas struts need replacing -- the program change didn't do it" . Appalling recall service at phillips buick/gmc in leesburg, florida if you ask me.
The power back door"hatch" slams shut after opening. Be the power on or off. Sometimes it will stay open other times it slams shut. It doesn't matter even if you are standing there. It has slammed several times on my childrens' heads. I emailed buick but they stated my car was not involved in the recall but this is obviously the same problem the other 2012 buick enclaves were having.
Tl* the contact owns a 2012 buick enclave. The contact stated that the liftgate independently closed on the back of an occupant. There were no injuries. The failure occurred without warning. Prior to the failure, the vehicle was remedied per the federal safety agency campaign number: 15v415000 (structure). The contact was informed that the liftgate struts were repositioned instead of having the software updated as the recall remedy stated. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.
Tl* the contact owns a 2012 buick enclave. The contact stated that the liftgate would lift, but fall independently. The failure occurred without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact referenced the federal safety agency campaign number: 15v415000 (structure); however, the VIN was not included. The failure mileage was approximately 70,000.
Rack and pinion needs replacing after 76k miles. Rear hatch opens then slams shut on its own without staying up
Tl* the contact owns a 2012 buick enclave. The contact received notification of the federal safety agency campaign number: 15v415000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 buick enclave. The contact received notification of the federal safety agency campaign number: 15v415000 (structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. The VIN was not available. Vin tool confirms parts not available.
Tl* the contact owns a 2012 buick enclave. While the liftgate door was opened, it suddenly fell down and struck the contact. The vehicle was taken to the dealer where it was diagnosed that the liftgate door struts were faulty. The contact received the recall notice for the federal safety agency campaign number: 15v415000 (structure) in august of 2015. The contact was informed that the parts needed to repair the failure were not available and no estimated time for receiving the parts could be given. The failure mileage was 50,000.
Tl* the contact owns a 2012 buick enclave. The contact stated that when the tailgate opened, it failed to remain up. The contact received notification of the federal safety agency campaign number: 15v415000 (structure) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 44,000.
Tl* the contact owns a 2012 buick enclave. The contact received notification of the federal safety agency campaign number: 15v415000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 buick enclave. The contact received notification of the federal safety agency campaign number: 15v415000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 buick enclave. The contact received notification of the federal safety agency campaign number: 15v415000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
When I exit the vehicle and close the door, the design of the door is so it cuts my leg. I have cut the leg three times in the one year I have owned the vehicle, each time drawing blood through material. The door is designed where the bottom corner protrudes about three inches from the straight edge of the door, the door curves out. So when I close the door, that edge extends past the door and cuts my leg. This is a design flaw with the door and should be corrected. I am tired of scaring my leg.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2012 Buick Enclave?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history