2012 Buick Enclave body problems

Filed Feb 26, 2025 · Body, Engine · 118,000 miles · FL

The contact owns a 2012 Buick Enclave. The contact stated that while driving at various speeds, the vehicle lost motive power and hesitated while attempting to accelerate and depressing the accelerator pedal. During the failure, the check engine warning light momentarily illuminated. The vehicle was taken to a local mechanic who was unable to determine the cause of the failure. Additionally, while opening the rear liftgate door, there was a clicking sound coming from the driver's side rear liftgate door strut. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 15V415000 (STRUCTURE). The failure mileage was 118,000.

Filed Jun 8, 2023 · Body · 105,000 miles · OK · 1 injury

The contact owns a 2012 Buick Enclave. The contact stated that after pressing the liftgate button to the open the rear liftgate, the liftgate door opened before suddenly falling downward and closing. During the incident the liftgate door had made contact with the owners head. The contact sustained bruised head which did not require medical treatment. The manufacturer was notified of the failure and informed that the VIN was not included in the federal safety agency Campaign Number: 15V415000(Structure). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not contacted. The failure mileage was 105,000.

Filed Jun 9, 2022 · Body · 100,000 miles · NC

The contact owns a 2012 Buick Enclave. The contact stated that while placing groceries into his vehicle, an abnormal noise began to emit from the rear liftgate. As the contact moved out of the way, the liftgate slammed down independently without warning. Upon investigation, the contact discovered the federal safety agency Campaign Number: 15V415000 (Structure) which he linked to the failure. The contact called the manufacturer and he was informed that his vehicle was not included in the recall. The contact was then referred to a dealer for assistance. The dealer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

Filed Nov 9, 2021 · Body · 129,000 miles · IA

The contact owns a 2012 Buick Enclave. The contact stated that upon starting the vehicle, he would hear loud abnormal rattling and ticking sounds coming from the corner between the front passenger’s side and the windshield. There were no warnings lights were illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 129,000.

Filed Aug 17, 2020 · Body · 65,100 miles · PA · 1 injury

Tl* the contact owns a 2012 buick enclave. The contact stated that the liftgate inadvertently closed and struck a person retrieving an unknown object out of the vehicle. The manufacturer was made aware of the failure and referred the contact to the f. C. Kerbeck gmc dealer located at 100 route 73 n, palmyra, nj 08065, where the contact was informed that there was no recall on the vehicle. The vehicle was not repaired. The failure mileage was 65,100.

Filed Aug 6, 2020 · Body · 118,000 miles · ME

The hatchback slams shut randomly. It always closes on its own while people are under it.

Filed Feb 7, 2020 · Body, Electrical · 69,796 miles · UT · 1 injury

I had the recall done on my vehicle as part of the 2015/2016 liftgate recall. I have had no problems since. This morning when getting into the back of my car, the liftgate started to close on it's own with no warning (beeping or lights) and hit me on the head. Even though it is supposed to open again when it detects an object in the way, it continued to push close on me. I had to force the liftgate up while it was pushing down. I tried turning the power off and the liftgate won't stay open at all. I tried propping something under it to keep it open, but due to the weight of the liftgate, I cannot keep it open. I effectively can no longer safely use the back of my vehicle for storage, as I am afraid the door will try to close on me every time. I have read that it is an electrical/software issue, as well as an issue with the struts on the door. I had the software upgraded, but the struts were not replaced as part of the original recall. The only electrical issues I've had are that the actuators for my heating & A/C are not switching over. Because of this my defrost and front vents don't work. I live in an area where it is below freezing in the winter. The defrost not working has caused safety issues because the windows will fog up suddenly while I'm driving. I have to pull over often to squeegee the fog off the inside of the windows so I can see while driving. Tried replacing the parts ourselves, and it still doesn't work. I have also had issues with the radio/entertainment system. It randomly changes between band, cd, aux input, satellite radio and USB with no input from me. Although this is more of a nuisance than a safety issue, I fear it points to a larger electrical problem. I have taken my vehicle to a dealership for the actuator and entertainment system problems and was told they can't replicate the issue, so they can't fix it. Does it every time I drive.

Filed Jan 31, 2019 · Body · 87,000 miles · PA

Tl* the contact owns a 2012 buick enclave. The contact stated that the rear hatch failed to open automatically because the struts fractured. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.

Filed Oct 11, 2018 · Body · 123,000 miles · MD

Tl* the contact owns a 2012 buick enclave. While the vehicle was stationary, the liftgate slammed down on several occasions after being lifted. As a result, the hatchback became inoperable. A dealer was not made aware of the failure. The manufacturer was made aware of the failure. The contact referenced the federal safety agency campaign number: 15v415000 (structure) as a potential cause of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 123,000.

Filed Mar 12, 2018 · Body · 70,000 miles · TN

Tl* the contact owns a 2012 buick enclave. The vehicle was taken to courtesy of kingsport (1220 e stone dr, kingsport, tn 37660, (423) 246-4101) to be repaired per the federal safety agency campaign number: 15v415000 (structure). Shortly after the repair, the liftgate continued to come down and had to manually be closed by the contact. The manufacturer was notified and suggested having a dealer repair the vehicle again. The approximate failure mileage was 70,000.