I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.
2017 Buick Enclave: airbags did not deploy in a crash
5 of the 179 complaints about the 2017 Buick Enclave describe airbags did not deploy in a crash.
- owner complaints
- 5
- of this car's complaints
- 3%
- recalls
- 3
Is there a fix? There are 3 recalls and 2 service bulletins for this area of the car. See below
Airbags did not deploy in a crash by model year
- 20252
- 20231
- 20201
- 20191
- 20175
- 20162
- 20152
- 20144
- 20131
- 20124
- 20117
- 20102
- 20092
- 20084
What owners say
The contact owned a 2017 Buick Enclave. The contact stated that while driving at approximately 20 MPH and then making a turn, a deer jumped out onto the road and after it was hit, the vehicle was sent into a marsh wetland. The contact stated that all the air bags failed to deploy and that the passenger side hit a tree and the driver side of the vehicle was partially in the pond. No warning lights had illuminated. There were no police on the scene, however, the fire department arrived and the contact was unsure if there was a report filed. There was no injury therefore no medical attention was required. After contacting the insurance company, the vehicle was towed and later deemed destroyed once an inspector was sent out. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
The car was rear ended while parked. The car is totaled. The car moved up several feet upon impact in park and hit the trailer that was parked in front of it. The airbags did not deploy and the screen showed an error message following the accident that said "service airbags". There was no prior notification of this sort previous to the accident. This airbag issue should have been alerted before the accident took place.
We were driving our buick enclave on I 94 expressway near merriman road near detroit metro airport when we hit a construction zone. We slowed down to 15 MPH when car behind hit us going full highway speed. There were 4 people in the car. 2 of the people (the driver and passenger behind the driver) did not have the shoulder seat belt hold. The driver hit the steering wheel and the passenger hit the back of the drivers seat. The airbag did not deploy. The answer from gm was a simple 'well it should have'. We bought the car with 13000 miles from todd wendell in westland michigan. They said when they certify a used car they do not check seat belts. They said they would check on that a week ago and call back (they did not). Called back 4 days ago and no return call. Gm said they were going to look at the car but never did. I am about ready to send title to aaa and the car will be gone. Enclaves have a history of seat belt failure. I am here to say they have not fixed the problem..they need to deal with this before others are hurt!
Tl* the contact owns a 2017 buick enclave. While driving 25 MPH and making a left turn, another vehicle pulled out and crashed into the contact's vehicle. The air bags failed to deploy and the driver's side seat belt failed to lock. The contact sustained head injuries that required medical attention. No injuries were reported in the other vehicle. A police report was filed. The vehicle was towed to an auto body repair shop where it was awaiting diagnosis. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000. Updated 05/30/17*lj
Service bulletins that may apply
Related recalls
Air bags: frontal: driver side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1‑800‑521‑7300, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232404980.
Recall number 23V334000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N212349040.
Recall number 21V782000 · Recall details
Air bags: critical fasteners
- What is wrong
- General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
- Risk
- Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1‑800‑521‑7300, Chevrolet customer service at 1‑800‑222‑1020, and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N202321200.
Recall number 21V246000 · Recall details
Questions about the 2017 Buick Enclave no deployment
Is airbags did not deploy in a crash a common problem on the 2017 Buick Enclave?
5 of 179 owner complaints about the 2017 Buick Enclave (3%) mention airbags did not deploy in a crash. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2017 Buick Enclave?
There are 3 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
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