The contact owned a 2025 Buick Enclave. While the contact’s daughter was driving through an intersection on a green light at an undisclosed speed, a truck crashed into the front driver’s side of the vehicle. Upon impact, the air bags failed to deploy. The contact and his wife and daughter were all transported for medical attention and were checked for injuries. The contact received a CT scan and was currently undergoing physical therapy and pain management injections for back and hip injuries. The contact’s wife underwent CT scans, and the daughter was awaiting an MRI result following the follow-up with the primary care physician. A Police report was filed, and the vehicle was deemed a total loss by the insurance. The vehicle was towed to a tow lot. The dealer and the manufacturer were notified of the crash, and the manufacturer provided a case number. The failure mileage was approximately 14,300.
Buick Enclave no deployment problems
38 of the 2,515 owner complaints about the Buick Enclave describe airbags did not deploy in a crash, most of them for the 2011 model year.
- owner complaints
- 38
- worst model year
- 2011
- typical mileage
- 43,000
By model year
Often reported together
Seat belt 3Fire or smoke 2Sudden acceleration 1Airbag light 1
What owners say
The contact owns an Evenflo Safety Seat, Model Type: Revolve Extend 360 Rotational All-in-One Convertible Car Seat, Model Number: 25701756, manufactured in October 2022. The safety seat was being utilized in a 2025 Buick Enclave. The contact stated that while driving at approximately 35-45 MPH, the vehicle was T-boned by another vehicle on the passenger side. The air bags did not deploy. The safety seat was located on the rear driver's side, and another safety seat was on the rear passenger's side; however, the rear passenger's side safety seat showed no visible signs of damage. There were no passengers in the safety seats. The contact stated that the rear driver's side safety seat was in rear-facing position, but after the crash, the safety seat had rotated to forward-facing and had separated from its detachable base, landing on its back. The contact sustained mild whiplash and received medical attention. A police report was filed. The vehicle was towed to a tow yard but not yet deemed totaled. The contact related the failure to the federal safety agency Action Number: AQ24001 (Child Seat). The safety seat manufacturer was not made aware of the failure.
The contact owns a 2014 Buick Enclave. The contact stated that while his wife was driving at unknown speeds in the snow, the brake pedal was applied, but the vehicle slid and crashed into an unknown vehicle. There were no warning lights illuminated. The air bags did not deploy. There was no reported fire or injuries. A police report was filed. The driver was able to drive away from the crash. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 163,000.
On [XXX], 2024, a pickup truck ran a red light at 55+ miles per hour and struck the front left quarter panel of our 2023 Buick Enclave as we were pulling into an intersection. Our car was totaled with the entire front end of the car being severely damaged. The front end of the car, both quarter panels, bumper and engine compartment were crushed. - NO airbags deployed. - Both my wife and I were injured. She has a fractured vertebrae and right knee and leg hurt. I have a broken left clavicle, five broken ribs and a hematoma on my left leg. No airbag warning or alerts on dashboard. - I reported the accident to General Motors but no one yet assigned - GM case #: [XXX]. - No complete police report has been provided yet. Police provided link to Crash doc website with insurance info. ...(report uploaded) - vehicle totaled; repair estimate provided by USAA, but looks incomplete and inaccurate...a lot of repair needed not listed (report uploaded) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was in a car accident on 10/31/2023. the air bags did not deploy and the seat belt (Pretensioners) did not engage as a result of this high impact force. Esis- General Motors inspected the vehicle and provided the crash data retrieval report, attached. There were no problems prior to the accident.
The contact owned a 2014 Buick Enclave. The contact stated while accelerating from a four-way traffic light at 5 mph, another vehicle's T-boned into the front driver-side tire. No air bags deployed. The contact sustained a cervical sprain and back injuries and the other driver had broken ribs and they both sought medical attention at a near hospital. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to a body shop. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) on June 30, 2023. The failure mileage was unknown.
I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.
The contact owned a 2017 Buick Enclave. The contact stated that while driving at approximately 20 MPH and then making a turn, a deer jumped out onto the road and after it was hit, the vehicle was sent into a marsh wetland. The contact stated that all the air bags failed to deploy and that the passenger side hit a tree and the driver side of the vehicle was partially in the pond. No warning lights had illuminated. There were no police on the scene, however, the fire department arrived and the contact was unsure if there was a report filed. There was no injury therefore no medical attention was required. After contacting the insurance company, the vehicle was towed and later deemed destroyed once an inspector was sent out. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
The contact owns a 2012 Buick Enclave. The contact stated while driving in a parking lot at approximately 5 mph and making a right turn, the brake pedal was depressed and the vehicle revved up and accelerated to about 20 mph while the brake pedal as depressed. The contact stated no warning light was illuminated. The vehicle ran into a building wall as the engine continued revving. The contact shut the engine down and put the vehicle into park. The contact stated that the air bags did not deploy. The contact was injured with a slight cut on the ring finger on his left hand. The contact did not seek medical attention for the cut on his finger. The police were called and wrote an accident report. The contact had the vehicle towed to a tow lot first and then to a body shop. The contact did not have the local dealer diagnose the vehicle. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,000.
The contact owns a 2012 Buick Enclave. The contact stated that while driving 65 mph a second vehicle crashed into the passenger side causing severe damage to the vehicle. During the crash, the passenger-side curtain air bags did not deploy. The driver sustained neck, back, and shoulder inquiries. The front passenger sustained head neck and back injuries. The second-row driver-side passenger suffered a head injury. The second-row passenger-side occupant suffered a head and neck and arm injury. The service dog located in the 3rd row was also injured during the crash. Medical attention was sought a couple of days after the incident. A police report was taken at the scene. The vehicle was not towed. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 132,000
Related recalls
Air bags: frontal: driver side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1‑800‑521‑7300, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232404980.
Recall number 23V334000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2015 Buick Enclave, Chevrolet Traverse and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- Dealers will replace the drivers air bag module, free of charge. Owner notification letters were mailed February 23, 2023. Owners may contact Buick customer service at 1‑800‑521‑7300; Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N222366190.
Recall number 22V246000 · Recall details
Air bags: side/window: curtain
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
- Risk
- Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.
- Remedy
- Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N212352140.
Recall number 22V210000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N212349040.
Recall number 21V782000 · Recall details
Air bags: sensor: frontal impact
- What is wrong
- General Motors, LLC (GM) is recalling certain 2021 Chevrolet Traverse and Buick Enclave vehicles. During service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deployment.
- Risk
- Air bags that do not deploy as intended can increase the risk of injury.
- Remedy
- Dealers will update the air bag calibration software, free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 and Buick customer service at 1‑800‑521‑7300. GM's number for this recall is N212340220.
Recall number 21V472000 · Recall details
Air bags: critical fasteners
- What is wrong
- General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
- Risk
- Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1‑800‑521‑7300, Chevrolet customer service at 1‑800‑222‑1020, and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N202321200.
Recall number 21V246000 · Recall details
Air bags: side/window: curtain: inflator
- What is wrong
- General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
- Risk
- If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
- Remedy
- GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1‑800‑630‑2438, Cadillac customer service at 1‑800‑333‑4223, or Buick customer service at 1‑800‑521‑7300. GM's number for this recall is N202305380.
Recall number 20V446000 · Recall details
Air bags: side/window
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
- Risk
- Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
- Remedy
- GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1‑800‑521‑7300, Chevrolet owners at 1‑866‑694‑6546, Saturn at 1‑800‑553‑6000, and GMC owners at 1‑866‑996‑9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Recall number 14V118000 · Recall details
Questions about the Buick Enclave no deployment
Which Buick Enclave years have airbags did not deploy in a crash problems?
The model years with the most reports are 2011 (7 complaints), 2017 (5 complaints) and 2008 (4 complaints).
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