The contact owns a 2021 Buick Enclave. The contact stated that while driving at an undisclosed speed with the contact and her daughter inside the vehicle, her daughter's seat belt became extremely tight. The seat belt failed to unlatch, forcing the contact to cut the seat belt to remove her daughter from the seat. The contact believed that the seat belt had malfunctioned. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Buick Enclave seat belt problems
24 of the 2,515 owner complaints about the Buick Enclave describe seat belt won't latch or retract, most of them for the 2009 model year.
- owner complaints
- 24
- worst model year
- 2009
- typical mileage
- 55,000
By model year
- 20241
- 20231
- 20212
- 20201
- 20191
- 20173
- 20161
- 20153
- 20144
- 20131
- 20121
- 20094
- 20081
Often reported together
What owners say
Drivers side seatbelt would not latch and dealership said it needed replaced.
Passenger side seatbelt latch gets stuck so when trying to buckle it doesn’t go in, you have to try multiple times. Get a notification on dashboard every once in a while saying seatbelt or airbag issue contact dealer. Warning light (air bag and seatbelt system) lights up. My safety is put at risk as I am pregnant and not sure whether the seatbelt will buckle or not while I’m in the passenger seat. I have not taken this In to be looked at yet.
The SmartFloor rear passenger (driver side and passenger side) bucket seat seatbelt retractors do not release to allow a passenger to buckle the seat belt. Both driver side and passenger side retractors fail in the same manner. Passengers are not able to buckle themselves in. Will report to Freedom Motors who use SmartFloor vehicle seats in their products.
The contact owns a 2015 Buick Enclave. The contact stated that upon inspection it was discovered that the vehicle was leaking engine oil. Additionally, the second-row driver’s side seat belt buckle had fractured and was inoperable. No further information was available. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 270,000,
The contact owns a 2014 Buick Enclave. The contact received notification of the federal safety agency Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated an unknown warning light remained illuminated while the front passenger's side seat was occupied with the seat belt buckled. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2016 Buick Enclave. The contact stated that a message indicating that the front passenger's side seat belt was not buckled and that the front passenger's side air bag was enabled was displayed, even though the front passenger's side seat was not occupied. Additionally, the contact received notification of the federal safety agency Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
The vehicle was parked in a Driveway in Michigan on Sunday [XXX]. It was approximately 64 degrees. The car seat was safely positioned in the rear passenger side. Rear facing. The window was cracked about an inch so the vehicle was not too hot when leaving. After 4-5 hours I went to leave and the right upper seatbelt on the car seat had melted/burned to the point where it was broken into 2 pieces, which resulted in burns to the seat cushion as well. Thankfully there was not a child in the car seat at time of malfunction so the child was not put at imminent risk. Had the seatbelt not broken it could have snapped during an accident if it was melted and damaged. Graco was contacted and they responded stating this was a burn caused by myself. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Motor vehicle accident 12/9/2023 in which I was struck from behind by fast moving vehicle, and forced into vehicle directly in front of my vehicle. No driver airbag deployment, nor did my seatbelt lock, as verified by responding officer.
The contact owns a 2019 Buick Enclave. The contact stated while attempting to buckle the seat belt however, the seat belt failed to lock securely in the buckle. The contact inspected the buckle and became aware that an internal part of the buckle had detached, preventing the seat belt from being latched securely. The contact called the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 43,000.
Related recalls
Seat belts
- What is wrong
- General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
- Risk
- If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
- Remedy
- General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1‑800‑222‑1020 (Chevrolet), 1‑800‑521‑7300 (Buick), 1‑800‑462‑8782 (GMC), 1‑800‑553‑6000 (Saturn). General Motors recall number for this campaign is 14187.
Recall number 14V266000 · Recall details
Seat belts
- What is wrong
- General motors is recalling certain model year 2009-2010 chevrolet traverse, buick enclave, gmc acadia, and saturn outlook vehicles. The second row seat side trim shield restricts the upward rotation of the safety belt buckle when the seat back is returned to a seating position after being folded flat. If the buckle contacts the seat frame, additional effort is required to return the seat to a seating position. If sufficient force is applied, the buckle cover could be pushed down the strap, exposing and partially depressing the red release button.
- Risk
- The safety belt may not restrain the occupant as intended during a crash, increasing the risk of injury to the seat occupant.
- Remedy
- Dealers will modify the second row seat side trim shields. If a safety belt buckle is damaged, dealers will replace it free of charge. The safety recall began on august 18, 2010. Owners may contact chevrolet at 1‑800‑630‑2438, buick at 1‑866‑608‑8080, gmc at 1‑866‑996‑9463, and saturn at 1‑800‑972‑8876, or at the owner center at www.gmownercenter.com.
Recall number 10V375000 · Recall details
Seat belts: rear/other: buckle assembly
- What is wrong
- Gm is recalling 16,667 my 2009 buick enclave, chevrolet traverse, gmc acadia, and saturn outlook vehicles for failing to conform with the requirements of federal motor vehicle safety standard no. 209, 'seat belt assemblies.' these vehicles may have been built with a safety belt buckle in the second or third row that is missing a rivet.
- Risk
- In a vehicle crash, if the rivet is missing, the buckle may separate from the mounting strap, increasing the risk of injury to the passenger.
- Remedy
- Dealers will inspect the safety belt buckles in the second and third rows, and replace them if necessary. The recall began on november 26, 2008. Owners may contact buick at 1‑866‑608‑8080; chevrolet at 1‑800‑630‑2438; gmc at 1‑866‑996‑9463; saturn at 1‑800‑972‑8876; or through their website at http://www.gmownercenter.com .
Recall number 08V615000 · Recall details
Questions about the Buick Enclave seat belt
Which Buick Enclave years have seat belt won't latch or retract problems?
The model years with the most reports are 2009 (4 complaints), 2014 (4 complaints) and 2015 (3 complaints).
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