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Buick Envista screen failure problems

18 of the 98 owner complaints about the Buick Envista describe screen or infotainment failure, most of them for the 2024 model year.

owner complaints
18
worst model year
2024
typical mileage
36,109
Is there a fix? There is 1 recall for this area of the car. See below

By model year

What owners say

Filed Nov 2, 2026 · Driver assistance · OH

The contact owns a 2025 Buick Envista. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen. The contact received notification of the federal safety agency Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted by phone and made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

Filed Sep 28, 2026 · Electrical · MI

Backup camera is inoperable. Blank screen when shifting into reverse.

Filed Sep 23, 2026 · Electrical · 10,000 miles · MD

The contact owns a 2025 Buick Envista. The contact stated that while driving at an undisclosed speed, the radio screen went black. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The dealer was contacted, and an appointment was scheduled. The failure mileage was approximately 10,000.

Filed Sep 14, 2026 · Electrical · 39,000 miles · KY

The contact owns a 2024 Buick Envista. The contact stated that while driving 75 MPH on the highway, the instrument panel and infotainment screen went blank, preventing the contact from monitoring the speedometer. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the instrument panel became operational; however, the failure recurred intermittently while driving. The contact associated the failure with the federal safety agency Campaign Number: 23V744000 (Electrical System). The dealer was contacted, and a service appointment was scheduled. The manufacturer, General Motors, was contacted by phone and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 39,000.

Filed Aug 22, 2026 · Electrical, Engine · WY

Vehicle has stalled when moving slowly and making a turn or slight turn. In all cases, the engine shuts off, all displays (instrument cluster and infotainment display) go black, and power accessories such as windows, radio, ac are all off. No warnings or service lights have appeared in the instrument cluster. July 4, 2026, morning – Vehicle stalled entering an alley, moving slowly and turning. This occurrence did not involve stopping previously to the stall as the next two did. In this instance the engine started again on its own and power came back on, though ac settings were changed. July 4, 2026, afternoon – Vehicle stalled after stopping for cross traffic in a roundabout and then moving to enter the roundabout. It was necessary to completely stop the vehicle in traffic order to restart it (depressing brake pedal and pushing the start button). August 8, 2026, morning - Vehicle stalled after stopping at a stop light and then moving to enter the intersection and turning. It was necessary to completely stop the vehicle in traffic order to restart it (depressing brake pedal and pushing the start button). We have taken the vehicle to two different GM Service Centers to diagnose and resolve the issue. In both cases the service centers were unable to determine the cause, being unable to duplicate the situation. I enclose the service reports for both - Hallady Motors, Cheyenne, Wy 7/10/20236, and Tyrrell Chevrolet, Cheynne, WY 8/17/2026.

Filed Jun 29, 2026 · Electrical · GA

a software glitch that causes the instrument panel display to intermittently black out or go completely blank. This safety recall (the federal safety agency Campaign Number 23V744 / GM Recall Number A232424320) impacts the vehicle's electrical system, specifically targeting the Virtual Cockpit Unit (VCU) module. Core Issue & Symptoms Blank Dashboard: The primary symptom is an instrument panel that intermittently blacks out.

Filed Jun 16, 2026 · Electrical · GA

1. Instrument Panel Display Blackout (the federal safety agency Recall 23V744000)The Issue: A software bug in the Virtual Cockpit Unit Module (VCU) can cause the instrument panel display to intermittently go blank at vehicle startup or while driving.The Risk: Losing visibility of speed, fuel levels, and critical warning lights increases the risk of a crash.Affected Vehicles: Approximately 6,289 Buick Envista units are affected.The Remedy: GM is updating the VCU software free of charge. This update can be performed either over-the-air (OTA) or by taking the vehicle to a Buick Dealership. The GM reference number for this recall is A232424320.

Filed Jun 11, 2026 · Driver assistance, Electrical · FL

The data screen for navigation has gone blank several times. A few times previously but 3 times in the past 2 days. The speedometer is viable but not the radio or navigation. Adaptive cruise control has occasionally alerted that it is not available & shuts off on its own. An alert yesterday stated power steering needs to be serviced but nothing is wrong. The car has turned off as I started to pull out into traffic & turned back on its self 3 times today. One time in the morning on my way to the gym at a stop light when it turned green when I went to proceed the car turned off and turn back on its self, leaving the gym pulling out of the parking lot pulling out into traffic it turned off & back on by itself & this evening after stoping at a store I stopped at the exit & when I went to pull out in traffic the car turned off & back on again by itself. Also the delay wipers do not come on themselves.

Filed Feb 23, 2026 · Electrical · 45,882 miles · MI

The contact owns a 2024 Buick Envista. The contact stated that while driving at various speeds, the instrument cluster and the infotainment system went blank. The vehicle was taken to the dealer on several occasions, and the contact was informed that no cause for the failure was found. Additionally, the vehicle failed to start and made an abnormal sound while struggling to start. The vehicle was towed to the dealer. The vehicle was not yet diagnosed or repaired. Upon investigating the issue, the contact related the failure to the federal safety agency Campaign Number: 23V744000 (Electrical System); however, the VIN was not included in the recall. The dealer printed a copy of the recall information to add to the diagnostic report. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 45,882.

Filed Dec 26, 2025 · Electrical · MD

The vehicle’s infotainment/display screen (center touchscreen system) malfunctions. The screen flickers, freezes, becomes unresponsive, and frequently fails to connect. The malfunction creates a safety concern because the screen controls critical functions such as navigation, rear-view camera display, Bluetooth/phone connectivity, and vehicle settings. When the screen freezes or flickers, I am unable to safely access navigation or hands-free phone features, causing distraction while driving and increasing the risk of an accident. The issue has occurred repeatedly during normal vehicle operation. There were no warning lamps prior to the malfunction. Symptoms include screen flickering, freezing, delayed response, and loss of connectivity. These symptoms began intermittently and have progressively become more frequent over time.

Related recalls

Electrical system: instrument cluster/panelReported November 6, 2023 · 60,154 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Risk
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is A232424320.

Recall number 23V744000 · Recall details

Questions about the Buick Envista screen failure

Which Buick Envista years have screen or infotainment failure problems?

The model years with the most reports are 2024 (11 complaints) and 2025 (7 complaints).

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