2024 Buick Encore GX, Buick Envista and others recall: instrument cluster/panel
General Motors, LLC reported this safety recall on November 6, 2023. It covers about 60,154 vehicles.
- vehicles affected
- 60,154
- reported
- Nov 6, 2023
- owners notified
- Dec 4, 2023
- related complaints
- 122
Electrical system: instrument cluster/panel
- What is wrong
- General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
- Risk
- A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
- Remedy
- The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is A232424320.
Recall number 23V744000
Affected vehicles
- Buick Encore GX 2024 2024
- Buick Envista 2024 2024
- Chevrolet Trax 2024 2024
Owner complaints about the same problem
Owners of these vehicles have filed 122 complaints about electrical problems.
Questions about recall 23V744000
Is there a recall on the 2024 Buick Encore GX, Buick Envista and others instrument cluster/panel?
Yes. Recall 23V744000, reported on November 6, 2023, covers about 60,154 vehicles.
What is the fix for recall 23V744000?
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is A232424320.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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