2024 Buick Encore GX electrical problems

Filed Nov 6, 2026 · Electrical · 35,000 miles · IN

The contact owns a 2024 Buick Encore GX. The contact stated that upon starting the vehicle, the instrument cluster failed to function as intended. The contact stated that the failure became persistent. Several unknown warning lights were illuminated. The dealer was made aware of the failure. The contact was provided the cost for a diagnostic test. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was made aware of the failure. The contact was advised to take the vehicle to the dealer for assistance. The failure mileage was approximately 35,000.

Filed Nov 4, 2026 · Electrical · 40,000 miles · PA

The contact owns a 2024 Buick Encore GX. The contact stated that after restarting the vehicle and driving approximately 30 MPH, the instrument panel and the radio display screen malfunctioned and displayed blank screens. During the failure, the contact was unable to view the speedometer, odometer, fuel gauge, and engine temperature gauge. The vehicle was driven to the residence, and the local dealer was notified of the failure. The contact was instructed to turn the vehicle off and wait 10 minutes before restarting the vehicle. The vehicle was restarted and the failure self-corrected. The contact stated that prior to the failure, the display screen displayed a Chevrolet logo instead of the Buick emblem upon engine restart. The manufacturer was notified of the failure. The failure mileage was 40,000.

Filed Oct 5, 2026 · Electrical · CT

I purchased the car from Enterprise Sales and had it for two years. Just today, the instrument panel remained blank after I started the car. After a few more attempts of starting and stopping the car, the panel remained blank, so I drove home. After 2 hours, I started the car to park it, and the instrument panel returned to normal. I looked it up online and found GM had issued a recall for the 2024 Buick Encore GX for the instrument panel going blank, but when I entered my VIN, it said it was not included in the recall, even though it has the same make, model, year, and malfunction. I would like to have my car included in this recall.

Filed Aug 28, 2026 · Electrical, Lights · NM

I recently bought this 2024 Buick Encore GX about a week ago and we decided to take a short trip to [XXX], as we were coming back and was driving downhill, we notice the vehicle was pulling to the left side like a strong wind pulling it. The steering wheel became very stiff and unable to pull back towards the driving lane as my daughter was trying to maneuver back, so she finally slowed down all the way to a full stop as the car approached all the way to the left by pulling hard by itself as my daughter was putting her brakes on. We waited for a few minutes as we turned off the vehicle, then after a few minutes she started back and check the steering by turning both ways to the right and left side, it felt okay then we proceeded back unto the road and came back to [XXX], but it became evening and the panel light came on, within a few hours later the panel light also became blank everything was just dark on the panel, we couldn't see the speeding monitor, the radio panel and the gear light, this happen within 3 minutes then it finally came back on again. This was very terrible and scary. If this vehicle did this to me while I am alone driving it, I wouldn't know what to do, it might kill me. I needed a good vehicle for myself, so I purchased this here in [XXX] and I am a [XXX] woman. this is a terrible vehicle please do a recall and more investigation on this vehicle. I am afraid to own this vehicle now I don't know what to do with it. this kind of vehicle should never be sold at all to the public. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 28, 2026 · Electrical · MI

The dash and instrument panel goes completly blank at highway speeds. A very dangerous scenario. It has happened 6 times in the 3 months that i jave purchased the vehicle.

Filed Aug 12, 2026 · Electrical · 25,000 miles · OR

The contact owns a 2024 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the contact received a phone call and the infotainment screen and the display for the weather and climate control system below the infotainment screen darkened and then became inoperative. The buttons below and around the center console remained operable; however, the contact was unable to see what functions were being selected or controlled because the display was dark. The infotainment screen was also inoperative, preventing the contact from viewing the functions that were controlled. The vehicle was taken to a dealer, where it was diagnosed and determined that an audio software update was needed. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 25,000.

Filed Aug 4, 2026 · Electrical, Lights · KS

This is not a new issue and has happened multiple times since the purchase of this vehicle. Multiple times while driving my 2024 Buick Encore GX, the entire instrument panel intermittently goes completely blank/black. All critical information disappears, including the speedometer, fuel gauge, warning lights, and other indicators. The display does not recover on its own and only returns after I fully restart the vehicle. This creates a serious safety hazard especially at night. Without the speedometer or warning lights, I cannot accurately monitor my speed or receive important vehicle alerts, which increases the risk of a crash due to distraction and lack of critical information. The problem is intermittent and can occur at any time day or night which can become very dangerous. Although I was told my specific VIN does not fall under the formal safety recall (the federal safety agency 23V744000 / GM A232424320) for the same blank-instrument-panel condition, the symptoms are identical. Similar complaints from other 2024 Encore GX owners describe the exact same issue (blank dash that only recovers after a restart). After being told by the local dealer that nothing can be done about it unless I pay for an expensive diagnostic, which is beyond infuriating, I request that that dealer, certified mechanic, or Buick perform a full diagnostic, install any available software updates for the Virtual Cockpit Unit (VCU) or related systems, and resolve this SAFETY-RELATED defect under warranty.

Filed Jul 16, 2026 · Electrical · 54,000 miles · TX

The contact owns a 2024 Buick Encore GX. The contact stated that while driving at 5 MPH and attempting to stop the vehicle, the instrument panel displayed a blank screen. An independent mechanic was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the electrical system needed to be replaced. The vehicle was not repaired. The contact associated the failure with the federal safety agency Campaign Number: 23V744000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure, and referred the contact to the federal safety agency Hotline to report the failure. The approximate failure mileage was 54,000.

Filed May 21, 2026 · Electrical · 55,300 miles · WV

The contact owns a 2024 Buick Encore. The contact stated that while attempting to start the vehicle, the instrument panel displayed a blank screen. In addition, the contact stated that the failure occurred every 31 seconds. The vehicle was taken to the dealer where it was diagnosed with a failed VCU module. The contact was informed that the VCU module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. In addition, the contact was informed that the repair was not covered under an unknown recall or warranty program. The failure mileage was approximately 55,300.

Filed May 15, 2026 · Electrical · NY

The instrument panel gets really hot. I've taken the car to a dealer to diagnose the problem but they say that that can't find anything wrong .There were no warning lights or any message. I purchased the car in 2025 and it already had a little over 10,000 miles on it. Not just the instrument panel gets hot, but, also yhe panel where the radio is.