2024 Buick Encore GX: screen or infotainment failure

Filed Nov 4, 2026 · Electrical · 40,000 miles · PA

The contact owns a 2024 Buick Encore GX. The contact stated that after restarting the vehicle and driving approximately 30 MPH, the instrument panel and the radio display screen malfunctioned and displayed blank screens. During the failure, the contact was unable to view the speedometer, odometer, fuel gauge, and engine temperature gauge. The vehicle was driven to the residence, and the local dealer was notified of the failure. The contact was instructed to turn the vehicle off and wait 10 minutes before restarting the vehicle. The vehicle was restarted and the failure self-corrected. The contact stated that prior to the failure, the display screen displayed a Chevrolet logo instead of the Buick emblem upon engine restart. The manufacturer was notified of the failure. The failure mileage was 40,000.

Filed Oct 22, 2026 · Driver assistance · 49,000 miles · IL

The contact owns a 2024 Buick Encore GX. The contact stated that upon shifting into reverse(R), the rear-view camera displayed a black screen. The manufacturer was notified of the failure. The contact referenced the federal safety agency Campaign Number: 26V539000 (BACK OVER PREVENTION); as the possible cause for the failure. The failure mileage was 49,000.

Filed Jul 16, 2026 · Electrical · 54,000 miles · TX

The contact owns a 2024 Buick Encore GX. The contact stated that while driving at 5 MPH and attempting to stop the vehicle, the instrument panel displayed a blank screen. An independent mechanic was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the electrical system needed to be replaced. The vehicle was not repaired. The contact associated the failure with the federal safety agency Campaign Number: 23V744000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure, and referred the contact to the federal safety agency Hotline to report the failure. The approximate failure mileage was 54,000.

Filed May 21, 2026 · Electrical · 55,300 miles · WV

The contact owns a 2024 Buick Encore. The contact stated that while attempting to start the vehicle, the instrument panel displayed a blank screen. In addition, the contact stated that the failure occurred every 31 seconds. The vehicle was taken to the dealer where it was diagnosed with a failed VCU module. The contact was informed that the VCU module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. In addition, the contact was informed that the repair was not covered under an unknown recall or warranty program. The failure mileage was approximately 55,300.

Filed Nov 5, 2025 · Electrical, Lights · MO

The display screen will glitch and completely go black while driving. I have tried turning the car off to hopefully “reset” the issue, and sometimes the entire display will not come on at all. I have taken my car in 4-5 times to my local dealership only to be blown off. Lately my headlights and taillights are going off at random times. The are a huge safety concern and it seems increasingly common for many Buick owners. The recall needs to be expanded to include my vehicle before I have an accident and I, or someone else is seriously hurt.

Filed Apr 11, 2024 · Electrical · 1,714 miles · TX

The contact owns a 2024 Buick Encore GX. The contact received notification of the federal safety agency Campaign Number: 23V744000 (Electrical System), and the vehicle was taken to the dealer, where the recall repair was performed; however, while driving 30 MPH, the instrument cluster display and the infotainment system screen display turned black. There was no warning light illuminated. The contact pulled over to the side of the road, turned off, and restarted the vehicle; however, the failure persisted. The contact stated that she was able to drive to the nearby residence. The contact stated that upon arriving to the residence, she turned off and restarted the vehicle several times, and the infotainment screen display became operable. The contact stated that she went to the vehicle settings on the infotainment system and selected Update twice, but the instrument cluster display remained black. The contact stated that she then selected Previous Updates and turned off the vehicle for an hour. The contact stated that upon restarting the vehicle, the instrument cluster and the infotainment system were operable. The dealer was notified of the failure through a voicemail message. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,714.