While driving, the entire digital display, including the speedometer, gages and information center blacked out. This made the vehicle operate without the critical controls required for safe operation. The episode lasted about 1 minute and the display returned without recurrence on the trip. This is the second experience of this in this vehicle
2024 Chevrolet Trax electrical problems
68 complaints (37% of all complaints for this car). Typical mileage when it fails: 16,400.
- owner complaints
- 68
- of this car's complaints
- 37%
- typical mileage
- 16,400
- crashes
- 0
- recalls
- 1
Which part fails
- Instrument cluster/panel1
At what mileage
Complaints by mileage at the time of the problem.
Chevrolet Trax electrical problems in other years
Specific symptoms reported on the 2024 Chevrolet Trax electrical
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
- Risk
- A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
- Remedy
- The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is A232424320.
Recall number 23V744000 · Recall details
What 2024 Chevrolet Trax owners say
Most recent owner complaints, unedited.
As I turned on the car and the dashboard display and the cockpit display went out. It came back on. A couple days later when the auto stop began and went to go the car hesitated to start and cockpit display and dashboard display went out and back on multiple times, but then stayed on. And then I went to start the vehicle next and it would not start, the both displays flashed, and engine tried to turn over and didn’t.
I own a 2024 Chevrolet Trax purchased new in XXX. On XXX, the vehicle displayed a "Service Power Steering — Drive With Care" warning. I experienced difficulty steering, and later that evening the vehicle would not start. The instrument cluster also displayed abnormal behavior, which was recorded on video. On XXX, an authorized Chevrolet dealership in [XXX], diagnosed a failed battery and replaced it under warranty. On XXX, while traveling on the highway with my family, the vehicle displayed "Engine Power Is Reduced" and struggled to accelerate. I sought assistance at an authorized Chevrolet dealership in [XXX]. The warning was cleared but returned shortly afterward. I have photographs, videos, repair documentation, and call records supporting these events. I am reporting these incidents because of the potential danger posed by sudden steering-system problems and loss of engine power during travel. I request that these safety concerns be reviewed for possible defects affecting this model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I took my car to the dealership twice due to the CarPlay not working, screens going black, rattling noises, and the transmission shuddering, jerking, and jumping. The mechanic that test drove it stated it was a rough ride and the car did not return to first gear. The transmission fluid was black with metal debris. They rebuilt that same transmission and since then my car has been way worse. I reached out the dealership had a mechanic drive it, but every time he’d say oh that was my big foot. I asked why the 1 on the RPMs and the P on the gear shift flash while in park then my car shakes loudly. He laughed and said it was normal. We returned to the dealership the manager came out with my keys and said I am glad we found it safe and sent me on my way.
Total blackout. Lost all electronics, engine shut off and power steering gone while driving
The instrument cluster and center console display intermittently appears to lose power, although in at least one incidence, the back-up camera display still worked while in reverse. Without instruments it is impossible to determine speed which can be hazardous. The vehicle is scheduled to be looked over by the dealer on 8/21/26. To my knowledge, there have not been any symptoms or warning signs prior to any of the incidents where a power loss occurred.
Headlight Issue While driving at night on a dark country road the headlights all of a sudden reduced visibility to about 5 feet and had a blacked out dead spot (like a dark shelf). We had to drive roughly 25 miles with this limited visibility which was extremely dangerous and nerve racking. The visibility range improved the next day but the dead spot (shelf) is still visible and visibility is still poor and limited to about 100 feet. This still makes night driving very difficult and dangerous. I contacted dealership regarding issue and all they did was raised the headlights 3 inches. This only raised the dead spot up a little bit but is still visible. I notified them a second time and no action was taken because there was no recall for this issue on vehicle.In 2022 models there was a recall for the exact same issue.
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 35 - 50 MPH, the message that an update was needed was displayed. The contact selected to complete the update later; however, the computer system continued to perform the update, causing all indicators, screens, and displays to black out. The contact was able to drive to the residence. The following morning, the systems operated correctly, and the update had completed. While attempting to turn off the vehicle, the radio failed to turn off at the same time. The contact had to first turn off the radio manually. While driving approximately 40 MPH, the message “Power Steering Fluid Low - Drive with Care” was displayed. The contact was able to make it to a stoplight after idling and then attempting to make a left turn, but the vehicle failed to exceed 6 MPH. The contact drove to Auto Zone. A certified mechanic confirmed that the power steering fluid was low. The certified mechanic diagnosed the vehicle, and the check engine warning light was displayed. The contact confirmed that the warning light was illuminated; however, when the mechanic inspected the vehicle, the warning light was no longer illuminated. The vehicle was not repaired. The dealer was informed of the issue and was unable to provide a cause for the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.
The display system on serval occasions has been blinking on and off. I can not touch the entertainment display system and the speedometer display also malfunctions not displaying correct speed and malfunctioning the blinker light, back up camera, etc. I have videos of occurrences which I can not upload. This has happened in multiple occasions. The dates of occupancies are 6/7/26,6/17/26,7/7/26, and 7/8/26. The display even flickers when the car is turned off.
I have a 2024 Chevy Trax Activ that was originally purchased in British Columbia, CA and subsequently purchased through a private dealer in New Mexico. It has just gone over the 36,000 mile warranty. The infotainment system including the speedometer will occasionally flicker and go black. Additionally the metric to US conversion of mileage will revert back to metric once the vehicle is shut off and restarted. This happens intermittently. There are also USB and Bluetooth connection issues. The vehicle does not show up under any bulletins or recalls as the origin was initially purchased in Canada. This problem has been reported to GM and Chevy customer service. How do I add this to the recall and the federal safety agency bulletin so I can get this repaired?
Questions about the 2024 Chevrolet Trax electrical
Does the 2024 Chevrolet Trax have electrical problems?
Owners have filed 68 complaints about the electrical of the 2024 Chevrolet Trax, 37% of all its complaints, more than any other problem.
At what mileage do 2024 Chevrolet Trax electrical problems start?
The typical (median) mileage in owner complaints is 16,400 miles.
Was there a recall on the 2024 Chevrolet Trax electrical?
Yes, 1 recall: 23V744000. Check your VIN to see if your car still needs the free repair.
What year does the Chevrolet Trax have the most electrical problems?
The Chevrolet Trax model years with the most electrical complaints are 2024 (68 complaints), 2025 (39 complaints) and 2020 (28 complaints).
Other 2024 Chevrolet Trax problems
Engine 59Lights 17Transmission 15Driver assistance 14Brakes 12Visibility 12Airbags 7Fuel system 6Steering 5Acceleration 4Seat belts 3Body 2Seats 1Suspension 1Tires 1
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