The instrument cluster and center console display intermittently appears to lose power, although in at least one incidence, the back-up camera display still worked while in reverse. Without instruments it is impossible to determine speed which can be hazardous. The vehicle is scheduled to be looked over by the dealer on 8/21/26. To my knowledge, there have not been any symptoms or warning signs prior to any of the incidents where a power loss occurred.
2024 Chevrolet Trax: backup camera failure
8 of the 184 complaints about the 2024 Chevrolet Trax describe backup camera failure.
- owner complaints
- 8
- of this car's complaints
- 4%
- recalls
- 1
Backup camera failure by model year
What owners say
The display system on serval occasions has been blinking on and off. I can not touch the entertainment display system and the speedometer display also malfunctions not displaying correct speed and malfunctioning the blinker light, back up camera, etc. I have videos of occurrences which I can not upload. This has happened in multiple occasions. The dates of occupancies are 6/7/26,6/17/26,7/7/26, and 7/8/26. The display even flickers when the car is turned off.
Brake System malfunctioned. Brakes making horrible grinding noise at 25000 miles. Took to dealership under warranty and was told "that is just the sound that GM brakes make" and they refused warranty repair. Assured noise wouldnt worse, but continued. Paid to have brakes replaced and the SAME exact noise continues today. Brake fluid leaked everywhere and totally disabled the entire braking system while driving on the interstate. When the brakes went out, i loss power and it was difficult to steer. Tried receiving assistance from Chevrolet on many occasions until i gave up Car flashed a message suggesting vehicle was experiencing loss of power while driving down interstate, cleared the message and vehicle power remains weak. Code suggested turbo was going out. Car honks 2-3-4 times while in park only 5 minutes. Oil has to be changed constantly. Last oil change took 2 weeks before now having only 81% oil life. Forward collision warning warns when nothing is in front or around you. Lane keeping assistance cuts in and out and doesn't always work. Backup camera shows upside down often, and distorted. ECM warranty reset has been completed. Lane departure warning signals hazard where there is none and sometimes lane keeping assistance disallows me to remain in the middle of my lane so i have to cut it off. interior and exterior lights and radio have remained on for hours after locking vehicle and going inside my house.
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact became aware that the instrument panel was inoperable. The contact stated that the rearview camera randomly turned on while driving. The contact also became aware that the instrument panel would turn off unexpectedly while driving. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 16,400.
Occasionally after reversing, the camera will get stuck on and the screen will continue to show the reverse camera while moving forward
The contact owns a 2024 Chevrolet Trax. The contact stated that while starting the vehicle, she became aware that the computer was not working properly, since the welcome message displayed on the instrument panel had seized for several minutes. The contact was aware that the failure was related to an unknown recall. However, the local dealer refused to diagnose or repair the vehicle since the VIN was not included. The contact also stated that the automatic connection between the phone and the vehicle was not working properly, because callers could hear the contact; however, the contact could not hear caller. The contact stated that the rear passenger window switch was not working properly. The rearview camera was inoperable, affecting the visibility while reversing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
I’ve had problems with the headlights flickering for no reason and randomly (every day) With the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn’t fix anything) and now they mentioned they have ordered a part to replace. I’ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have “fish eye” effect. With the lane assist and forward collision warning not working. All this is also random, I’ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can’t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can’t really drive in safe way. I’ve documented with some videos and I have the dealership paper about The flickering lights problem. I’ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem KEEPS happening every day.
My car since I got it has been in service 3 times for the same issues. The infotainment screen keeps freezing and lagging randomly. It seems to happen more and more lately. It sometimes gets so bad where while I'm driving the reverse camera turns on and causes a huge distraction while driving. and when you turn the car off and take the key out fo the vehicle it will not shut off the radio for several minutes as it's intended to turn off when key is out of ignition and driver door opens. The next issue is with the remote start. The A/C will not turn on when remote starting the car. GM said it should but they can't seem to fix the issue. This almost caused my dog to have a heat stroke while I had to run into the store unexpectedly.
Service bulletins that may apply
- This service bulletin provides a procedure to correct customer concerns of Roof Related Water Leak,...
- This warranty administration bulletin provides information for dealers/technicians on System Reset and...
- This service bulletin provides repair information to correct a customer concern of the HVAC Not Cooling...
- This service bulletin provides information on the proper Reflective High Temperature Heat and/or...
- The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This service bulletin provides information to diagnose batteries that have set for a long period of time...
- This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode,...
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
- Risk
- A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
- Remedy
- The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is A232424320.
Recall number 23V744000 · Recall details
Questions about the 2024 Chevrolet Trax backup camera
Is backup camera failure a common problem on the 2024 Chevrolet Trax?
8 of 184 owner complaints about the 2024 Chevrolet Trax (4%) mention backup camera failure. The model year with the most reports is 2025.
Is there a recall or service bulletin for this on the 2024 Chevrolet Trax?
There is 1 recall and 71 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Chevrolet Trax
Engine failure 28Check engine light 23Loss of power 17Headlights 14Fire or smoke 12Screen failure 11Wipers 7Jerking 6Won't start 6Adaptive cruise 5Lane assist 5Oil consumption 5Stalling 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2024 Chevrolet Trax?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history